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AlibrisReviews 102,228

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
805
value
8,937
shipping
8,927
quality
8,921
This company responds to reviews on average within 1 day

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Utah
1 review
0 helpful votes
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When reviewing my order I didn't see the detail of hardcover on one of my books. I wanted to check but couldn't get back to the item to see if it was hardcover or not.
I also would have liked the option for a gift receipt when changing the delivery address to a grandchild's address.
Otherwise love this site!

Date of experience: February 12, 2021
Florida
1 review
0 helpful votes
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Saw same item on Abe Books...
February 13, 2021

Saw same item on Abe Books... Alibris had a coupon, they didn't! Saved 8 bucks (over 10%) with Alibris!

Date of experience: February 12, 2021
Canada
1 review
0 helpful votes
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It's good, I like how it's set to give you many different price options for the same book

Date of experience: February 12, 2021
Florida
1 review
0 helpful votes
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First time shopping here
February 13, 2021

First time shopping here. Cheap prices and a great selection.

Date of experience: February 12, 2021
Virginia
1 review
0 helpful votes
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I once got the wrong book but it's fine bc my stepdad read it lol

Date of experience: February 12, 2021
Georgia
1 review
0 helpful votes
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I buy specific books from multiple platforms. Alibris is among the easiest and quickest.

Date of experience: February 12, 2021
New York
2 reviews
0 helpful votes
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Easy to navigate website
February 12, 2021

Easy to navigate website. Everything laid out simply and clearly. All instructions easy to read and follow.

Date of experience: February 12, 2021
New Jersey
1 review
0 helpful votes
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Book
February 12, 2021
Updated review

Wish there were more large print books available. Updating my payment information was frustrating - seemed as if there were some systems issues.

Date of experience: February 12, 2021

Wish there were more large print books available
January 29, 2021
Previous review

Wish there were more large print books available. Updating my payment information was frustrating - seemed as if there were some systems issues.

Date of experience: January 29, 2021
Kansas
1 review
0 helpful votes
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Great seller
February 12, 2021
Updated review

Easy to find books, good prices. Would like to see shipping reduced when you buy more than one book from a vendor.

Date of experience: February 12, 2021

Easy to find books, good prices
January 29, 2021
Previous review

Easy to find books, good prices. Would like to see shipping reduced when you buy more than one book from a vendor.

Date of experience: January 29, 2021
Washington
1 review
0 helpful votes
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Thanks for low prices, free shipping, and easy to find coupon codes.

Date of experience: February 12, 2021
Kentucky
2 reviews
0 helpful votes
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I find the shipping cost for purchases of over 10 books at a time to be excessive. I totally get the shipping cost for one or two books, but when someone buys 30 books from one vendor they should not be charged $90 in shipping. Pretty ridiculous.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2021
Minnesota
1 review
0 helpful votes
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Easy to view selections of books on price and Shipping.

Date of experience: February 12, 2021
New York
1 review
0 helpful votes
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I feel you are charging too much for shipping. 2 books were bought from you and you charged about 4 dollar each. Thanx, parham

Date of experience: February 12, 2021
Rhode Island
1 review
0 helpful votes
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Satisfied
March 14, 2021
Updated review

Book was damaged in post, but the issue was easily resolved with seller who sincerely appologized and provided a full refund. I am fully satisfied with my experience.

Date of experience: February 12, 2021

Easy, fast, convenient
January 29, 2021
Previous review

Easy, fast, convenient.

Date of experience: January 29, 2021
Minnesota
1 review
0 helpful votes
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Very satisfied customer
March 16, 2021
Updated review

Great Prices, easy process and multiple payment options. The books were in excellent condition. Very satisfied customer

Date of experience: February 12, 2021

Great Prices, easy process and multiple payment options
January 29, 2021
Previous review

Great Prices, easy process and multiple payment options.

Date of experience: January 29, 2021
Virginia
1 review
0 helpful votes
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Found just the books I was looking for
February 12, 2021

Found just the books I was looking for. Clear windows, all info right there. Quick and easy checkout.

Date of experience: February 12, 2021
West Virginia
1 review
0 helpful votes
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Books are inexpensive but the shipping is quite high

Date of experience: February 12, 2021
Maryland
1 review
0 helpful votes
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I LOVE alibris
March 14, 2021

I LOVE alibris. It is difficult to find where to put coupon code though

Date of experience: February 12, 2021
New Jersey
1 review
0 helpful votes
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Alibris always has the books I'm looking for. Great prices, fast delivery, excellent transactions.

Date of experience: February 12, 2021
Virginia
1 review
0 helpful votes
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Would like any discounts for use of my account to hold over till next order and not expire right away.

Date of experience: February 12, 2021