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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great selection. Great prices... and great packaging - I generally order only new books, and they always arrive in pristine condition. My thanks to everyone at Alibris.
Pretty easy as usual. No complication nor subterfuge.
The search method seems it would be better if it had fields for authors, titles, and such... maybe it does and I am inept at finding it.
Why did i get email says free shipping and shipping cost me 15.00
I was able to find books that aren't available in the stores. I love I can choose what price and condition of book. At a price I wouldn't mind.
I was able to find books that aren't available in the stores. I love I can choose what price and condition of book.
Good so far and if I get the books around the expected time its a 5 star order
Your shipping rates are a bit too high when purchasing from the same seller. That should be discounted and it is not
My experience with Alibris has been very good. I would recommend them to others. Orders shipped on time. Thank you!
Easy to compare offerings by dealings, and to find what I was looking for
I am not comfortable with the prompt to "save and continue" after entering my credit card information. Usually, there is an option to "save" or keep this information "on file", which I usually do not do. Is my credit card information automatically being saved?
You have the book at the best price. You have shipping at a great price. You have a coupon I can use, too. What's not to love at this site!
You have the book at the best price. You have shipping at a great price. You have a coupon I can use, too. What's not to love at this site!
You sent me an email advertising free shipping, but when I checked out, the shipping was not free.
You sent me an email advertising free shipping, but when I checked out, the shipping was not free.
Had what I wanted at a good Price. Arrived quickly
I always get e-mails from you but I'm thinking this is the first time I order from you, hope it works out!
I love shopping from Alibris! It's the ultimate in recycling. Many good books at great prices.
Great selection but "trade paperbacks" should inform the customer that the print is EXCEEDINGLY SMALL/barely legible
I was happy but not surprised that I could get this book at Alibris even though I had read it years ago and found that it was updated in 2013.
This is my first experience with Alibris; seems good for now; I like the fact of being offered a lower price because other options of the same books were available under Alibris. I do seem to like this site and will continue to purchase; very easy navigation.
Shipping is high. I understand that this is due to the books coming in from many different areas in the country.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.