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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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When I order more than one book, it would be nice if there was an easier way to see if any of the books were from the same seller.
Found what I wanted, fast and easy... now just hoping the books are in the shape promised by vendors
Wish there was an option to put areas closest to you first.
I was surprised at how quick and seamless it was, very good
Very easy to find what we needed. Dealing with (even figuring out) if a source has more than one copy wasn't obvious until I got to the cart, but then, checking back I saw where it is listed. I probably won't remember that til next time, but that's my problem, not yours!
Able to navigate site well. I was able to use the code TEA for my discount but was disappointed I could not use the coupon THANKS as well for first time order.
Surprised at the great variety of choices available. I had't shopped alibris in awhile. This reminded me to keep as my go to for books.
You have options, not just one book. AND, you are not Amazon. Win Win.
I like the ability to search. I wish there was a filter for dvd/blu ray when I am browsing movies.
Sometimes search results come up with different versions of the book, so you need to be careful.
Had trouble finding the place to enter a coupon code
Pleasure to have the ability to buy from America's booksellers. If you find a seller with a five star rating (many have them), you know you are dealing with a shop that loves books, has described a book's condition accurately and will carefully pack your order and ship promptly. We need to keep these booksellers in business!
I love that I can get books for a good price while helping non profits.
Many books that are difficult to find can be found here. The prices are excellent!
It was simple to find, pay and order the book I needed.
Alibris is the greatest! I've never had any issues with the company.
Easy search engine, clean presentation. I just wish there was a sort option so I can have the lower priced books first when browsing.
A tad confusing from start to finish - will see how it works out
As this is first time on site and ordering.
Thanks for your low prices & reasonable shipping price.
It's a little too early to tell... I think it would be best if you sent out a survey after I receive my book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.