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AlibrisReviews 102,432

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
806
value
9,017
shipping
9,007
quality
9,001
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Wonderful, Thank you for providing this service and helping small booksellers survive and thrive.

Date of experience: February 21, 2021
Illinois
1 review
0 helpful votes
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I love Alibris
February 21, 2021

I love Alibris. The site is very easy to navigate. I'm especially pleased with the ability to search for books being offered by specific sellers. I do wish the book descriptions provided by the sellers were more standardized. Some sellers neglect to provide any amplifying details about the condition of their books, beyond a simple "good" or "fine".

Date of experience: February 21, 2021
Illinois
1 review
0 helpful votes
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I ordered a book created an account and then tried to contact seller. You insist I did not place an order and I can't contact seller. Great.

Date of experience: February 21, 2021
Germany
1 review
0 helpful votes
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My name is Ryan, not Ryab
March 23, 2021

My name is Ryan, not Ryab. There is no way to correct it on the order form; unless I missed it.

And I just learned I have to agree to the checkbox in order to submit a security concern. Make that a one star review.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 21, 2021
New Mexico
1 review
0 helpful votes
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Shipping arrival has slow
February 21, 2021

Shipping arrival has slow. Still waiting on order from over a week ago. But yeah covid, deep freeze in tejas reason for delay

Date of experience: February 21, 2021
New York
1 review
0 helpful votes
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Satisfaction guaranteed
March 25, 2021
Updated review

Great price and easy purchase. I hope the condition of the book is true to the description once it arrives.

My book arrived 2/20/21... I am extremely satisfied with the condition and I am even more satisfied that I paid significantly less than the cost that other websites had advertised.

Date of experience: February 21, 2021

Great price and easy purchase
February 7, 2021
Previous review

Great price and easy purchase. I hope the condition of the book is true to the description once it arrives.

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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Didn't have my book in stock, notified after payment, so we'll see.

Date of experience: February 21, 2021
Minnesota
1 review
0 helpful votes
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Difficult navigation of website to use free shipping and hard to find free shipping icon on items.

Date of experience: February 21, 2021
Indiana
1 review
0 helpful votes
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So far easy to navigate web site
February 21, 2021

So far easy to navigate web site. Hope the books are new as advertised. I am a first time buyer from this site.
Pam

Date of experience: February 21, 2021
Virginia
2 reviews
0 helpful votes
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Haven't been on site in many years, but you are still the best.

Date of experience: February 21, 2021
Colorado
1 review
0 helpful votes
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First time
February 21, 2021

First time. Let's see. I liked the experience. If the delivery is good I'll be a regular customer.

Date of experience: February 21, 2021
Rhode Island
1 review
0 helpful votes
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Clear and simple ordering
February 21, 2021

Clear and simple ordering. Efficient--and best--you're not Amazon! Thank you.

Date of experience: February 21, 2021
New York
1 review
0 helpful votes
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Great site
February 21, 2021

Great site. Easy to navigate and with real bargains.

Date of experience: February 21, 2021
Massachusetts
2 reviews
0 helpful votes
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Great experience
February 21, 2021
Updated review

I love buying from Alibris! I can always find what I'm looking for at Alibris. Would definitely buy from again

Date of experience: February 21, 2021

I love buying from Alibris!
February 7, 2021
Previous review

I love buying from Alibris!

Date of experience: February 6, 2021
Florida
1 review
0 helpful votes
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Thanks for helping me reset my account. I've had great experiences withAlibris. Good long time customer.

Date of experience: February 21, 2021
Florida
1 review
0 helpful votes
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So easy!
February 21, 2021

So easy! So excited to get my books!

Only thing I'm puzzled why I could not get $5 off coupon. That's my only disappointment.

Date of experience: February 21, 2021
Illinois
1 review
0 helpful votes
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The selection of books available is amazing, and the detailed info provided for each is very helpful.

Date of experience: February 21, 2021
New York
1 review
0 helpful votes
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We love alibris!
February 21, 2021

We love alibris! It is so easy to use and there are so many options to choose find to find the perfect balance of your budget and book condition.

Date of experience: February 21, 2021
Arizona
1 review
0 helpful votes
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So far so good hopefully I am not disappointed at the end

Date of experience: February 21, 2021
Ohio
1 review
0 helpful votes
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You have most books I'm looking for and the prices are good.

Date of experience: February 20, 2021