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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Wonderful, Thank you for providing this service and helping small booksellers survive and thrive.
I love Alibris. The site is very easy to navigate. I'm especially pleased with the ability to search for books being offered by specific sellers. I do wish the book descriptions provided by the sellers were more standardized. Some sellers neglect to provide any amplifying details about the condition of their books, beyond a simple "good" or "fine".
I ordered a book created an account and then tried to contact seller. You insist I did not place an order and I can't contact seller. Great.
My name is Ryan, not Ryab. There is no way to correct it on the order form; unless I missed it.
And I just learned I have to agree to the checkbox in order to submit a security concern. Make that a one star review.
Shipping arrival has slow. Still waiting on order from over a week ago. But yeah covid, deep freeze in tejas reason for delay
Great price and easy purchase. I hope the condition of the book is true to the description once it arrives.
My book arrived 2/20/21... I am extremely satisfied with the condition and I am even more satisfied that I paid significantly less than the cost that other websites had advertised.
Great price and easy purchase. I hope the condition of the book is true to the description once it arrives.
Didn't have my book in stock, notified after payment, so we'll see.
Difficult navigation of website to use free shipping and hard to find free shipping icon on items.
So far easy to navigate web site. Hope the books are new as advertised. I am a first time buyer from this site.
Pam
Haven't been on site in many years, but you are still the best.
First time. Let's see. I liked the experience. If the delivery is good I'll be a regular customer.
Clear and simple ordering. Efficient--and best--you're not Amazon! Thank you.
Great site. Easy to navigate and with real bargains.
I love buying from Alibris! I can always find what I'm looking for at Alibris. Would definitely buy from again
Thanks for helping me reset my account. I've had great experiences withAlibris. Good long time customer.
So easy! So excited to get my books!
Only thing I'm puzzled why I could not get $5 off coupon. That's my only disappointment.
The selection of books available is amazing, and the detailed info provided for each is very helpful.
We love alibris! It is so easy to use and there are so many options to choose find to find the perfect balance of your budget and book condition.
So far so good hopefully I am not disappointed at the end
You have most books I'm looking for and the prices are good.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.