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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My web browser automatically entered the wrong zip code in my billing address and no matter how many times I submitted updated billing information with the correct zip code your website did not update the zip code. It kept submitting the wrong zip code and getting my payment rejected. I had to click around all over the place to finally get to a screen that let me submit "new" billing information just to get my correct zip code on the label.
I filled out the stupid "submit billing address" form during checkout like 5 or 6 times and it NEVER updated the zip code! Why? Why is there even a zip code field if your system isn't going to read it and update the billing information to reflect that?
Definitely the best online book seller I've used so far. I love how easy it is to see all the information about a book at once, including which version of the cover it has.
Way better than thrift books.com, hope the shipping is quick!
Thank you for continuing go function despite all the myriad of miseries which the powers that be confound us with.
Its always pleasant as i have been a customer since 2007
I have been very satisfied with my experiences with alibris.
I'm a return customer and find most of what I'm looking for here!
Found a book at half the price of Amazon! User friendly website.
Love this store. I can always find what I want and the prices can not be beat!
Truly the only place that I can expect to find what I'm looking for!
I like ordering as a guest with no password involved
You cancelled my first order of this book earlier tonight and then I had to pay more for it.
Easy to find new book at a great price. Easy to checkout.
I went to movies then to Popeye with robin williams then clicked on the one that said "fine like new" paide and then find it is some sort of Popeye game! If it is listed under movies it should be a MOVIE NOT SOMETHING ELSE!
Could not find item with search function even with exact title as search string. Finally had to locate on the item using Bing and follow it's link to Alibris.
Could not find item with search function even with exact title as search string. Finally had to locate on the item using Bing and follow it's link to Alibris.
Would be helpful to show est. Shipping costs when choosing items (ie, the same item from different sellers). Shipping ran the gamut from 3.99 to 13 - crazy.
Added another qualifying book to my order to get free shipping. After adding the book the site still wanted to charge me over $70CAD in shipping for qualified books. Ended up removing the book and just paying the shipping costs. Disappointing as a first time customer.
Get all my book here and send books to friends. Love it!
The inability prioritize items on my wish list is unforgiveable
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members