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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to find the book I want and easy checkout. I prefer using PayPal and I love the low prices!
So far, Alibris' been very good on customer services
Thank you for the great prices and hard to find books
Good experience with Alibris including an easy order procedure and fast shipping all at a reasonable price. Being familar with Charlie Mack's expertise with Lesney-Matchbox toy vehicles, I find this particular reference book to meet all my needs concerning Matchbox Regular Wheel releases.
I can always find what I need at the right price. Thank you Alibris
Found what I was looking for quickly and at a good price. Thanks
Thank you for making it easy to make a purchase. I tried to order these books on another site and they make you create an account as well as saving your credit card info. All I wanted to do was make a quick, one time purchase and they made it a twenty min ordeal. I appreciate the ease of ordering through you. Now let's just see if the books arrived as promised in the conditions stated, but so far I'll give you five stars. (The order arrived, see above)
Thank you for making it easy to make a purchase. I tried to order these books on another site and they make you create an account as well as they save your credit card info. All I wanted to do was make a quick, one time purchase and they made it a twenty min ordeal. I appreciate the ease of ordering through you. Now let's just see if the books arrived as promised in the conditions stated, but so far I'll give you five stars.
I'm not sure why I'm having a hard time placing the order now. It seems like there's a limit amount to order using the company's credit card. It was not like that from previous years and it's very frustrating. I had to make 4 separate orders which can be just 1.
I didn't realize the free shipping kicked in till you click checkout. So I kept altering my order trying to lose the shipping. Finally figured it out.
Fast Easy. Will shop here again. My late husband loved this site!
Easy and quick! I found exactly what I hoped for with a user-friendly site!
Fine. I wish I could learn about shipping costs. For example I ordered 4 books from 1 vendor, and 7 books from another vendor. Would that NOT result in some shipping discount?
Happy to support so many good thrift book sellers and avoid Amazon!
Alibris had what I was looking for at a great price.
User friendly easily navigated website. A seller profile would be helpful
I had problems as the website did not allow me to check out. I was first (over the weekend) told basically "stand by." That wasted several days and a discount. I emailed again (on Monday) and was at that time helpfully told to try another browser... at 4 am today, again missing out on a valuable day and another discount. I am trying to get the books in advance of a birthday on Feb. 28. That now seems unlikely, although I have expedited one of the books I ordered. The second one could not be expedited, so fingers crossed. Anyway, that is my sad tale. But I am very glad to have finally been able to place the order.
Some of the shops take their time sending it but I still like using it.
Great site to shop for books, audio cd and movies. Prefer shopping here than with Big Box stores online. Thank you much!
Besides the great prices, the site is exceptionally easy to navigate.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.