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AlibrisReviews 102,447

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
806
value
9,018
shipping
9,008
quality
9,002
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Easy to search, easy to select among editions, conditions, prices.

Date of experience: February 24, 2021

Kept me updated on the status of my order
February 11, 2021
Previous review

Kept me updated on the status of my order.

Date of experience: February 10, 2021
Illinois
1 review
0 helpful votes
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Its good but i wish that the front covers that are shown would be the same when the physical books arrive i ordered a book from here before and it had great cover art but when i got the book the front cover was completely different you should have an option where if there's a book with certain cover art that you want and you click on that cover that's the book you're going to get. Dont post a frontcover for a book that that isn't the same when the book arrives Thank you. But other than that you are spot on.

Date of experience: February 24, 2021
Colorado
2 reviews
0 helpful votes
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Great service for books that are rare or out of print.

Date of experience: February 24, 2021
New York
1 review
0 helpful votes
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Easy to find book wanted
February 24, 2021

Easy to find book wanted. Check out very quick and easy. Thanks!

Date of experience: February 24, 2021
New York
2 reviews
0 helpful votes
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Happy I found this site!
February 24, 2021
Updated review

Quick and easy to navigate site. Located a hard to find book at a good price.

Date of experience: February 24, 2021

Quick and easy to navigate site
February 9, 2021
Previous review

Quick and easy to navigate site.

Date of experience: February 8, 2021
Michigan
1 review
0 helpful votes
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Loved being able to find what I was looking for at such reasonable prices. The best way to recycle.

Date of experience: February 24, 2021
Colorado
1 review
0 helpful votes
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Had to mouse to too many pages to get to the final order

Date of experience: February 24, 2021
Utah
1 review
0 helpful votes
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I was able to find what I was looking for, which can be a challenge even at other large book sellers. In your search engine there is a difference between "500" and "Five Hundred", for example. It would be nice if it were a bit smarter about this.

Date of experience: February 24, 2021
Texas
1 review
0 helpful votes
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Searching for books from individual sellers seems to be ineffective. For example, after ordering a book by John Graves, I went to the same seller and searched John Graves to no avail. Additionally, I ordered a couple of books from same seller, hoping this would help with shipping. It did not. Great bargains, but shipping gets high quickly.

Date of experience: February 24, 2021
Nevada
1 review
0 helpful votes
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Tried changing my payment type because I didn't know the billing address. Kept getting an error that the zip code wasn't right. Couldn't get it to change. Spent 3 days on it. Finally got the billing address for the first card and got the item ordered. They sent me an email on how to make the change but it didn't match what I was getting on my screen.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2021
Arizona
2 reviews
0 helpful votes
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I've been buying books through Alibris for years, and only had one questionable experience. Pretty good record, I'd say!

Date of experience: February 24, 2021
Arizona
2 reviews
0 helpful votes
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I love the ease and accessibility of shopping on this site

Date of experience: February 24, 2021
Washington
1 review
0 helpful votes
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I found what I want in a really good price, easy checkout

Date of experience: February 24, 2021
Nebraska
1 review
0 helpful votes
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My items' default address on this site did not work. Instead my order today reflected that it is being sent to the wrong address. So I am scrambling contacting the sellers to try and get this rectified. Your list of ordered items should include the address where the order was sent. This makes it tough to correct mistakes or to catch them.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2021
NL
1 review
0 helpful votes
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Great to do such a quick business with you, including giving suggestions of related items to a first book selection! Thank you

Date of experience: February 24, 2021
Washington
2 reviews
0 helpful votes
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Love Alibris!
February 24, 2021

Love Alibris! I can always find what I'm looking for!

Date of experience: February 24, 2021
North Carolina
1 review
0 helpful votes
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Fast order
February 24, 2021
Updated review

Love the vast selection and options. Also nice to learn about the businesses providing the orders.

Date of experience: February 24, 2021

Love the vast selection and options
February 10, 2021
Previous review

Love the vast selection and options. Also nice to learn about the businesses providing the orders.

Date of experience: February 10, 2021
Oregon
1 review
0 helpful votes
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I love this store!
February 24, 2021

I love this store! It's always nice to be able to buy used instead of new, and I love not giving my money to buy corporations. I've never had a problem with any orders, and love using alibris for gifts as well!

Date of experience: February 24, 2021
New Hampshire
1 review
0 helpful votes
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I love Alibis using local booksellers and organizing the shopping experience with hardcover vs. paperback. My first stop with book shopping... THX!

Date of experience: February 24, 2021
Kansas
1 review
0 helpful votes
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I did not know this on line bookstore..
February 24, 2021

I did not know this on line bookstore. But it is fantastic!

Date of experience: February 24, 2021