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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've been using Alibris for years. Most, but not all, items arrive promptly and are as advertised. I'm still waiting for a book I ordered two weeks ago.
I have been able to find several Georgette Heyer audiobooks that I can find nowhere else. The quality has been good and my items have arrived fairly quickly.
You always have what I'm looking for at great prices and super easy/fast checkout.
Have received a few books through alibris over the years and all shipped promptly and just as described.
Easy transaction. Great selection of book seller choices
Ive been a loyal customer ive had an issue with my last purchase I order 2 dvds and I only recieved 1 of my movies I purchased I put in a support ticket to get my issue resolved and i was told 2 movies were sent I took pics to show u guys then I was told to contact the people who supposibly sent my movie and never got a reply back from any one
Fast and easy; the exact books I wanted popped up at the top of my search results
Had a question about one book. Bookseller responded quickly with requested information.
Would love to see books grouped by the seller to reduce shipping costs if possible
Very smooth and easy to use interface your done within minutes
I love Alibris! The website is my go-to for books!
Availability of books and good price for new books
Combined shipping is too high. Shipping on two books should be discounted more than $1.
I found what I was looking for at a discounted price.
Love the cart optimization and cheap books! Great site that I've used for years.
I've been buying books via Alibris for over ten years; price, ease and quality keep me coming back.
Great sellers and wonderful first stop for books of all kinds.
Was a bit confused after reaching the $ amount for free shipping, the shipping cost continued to be included. Cleared at the last, but was concerning in the process.
My 2nd book order from Alibris in a week! Great prices and availability. I have to add a caveat tot his review because I haven't yet received my first order
I made my shopping cart then decided to log in and it took all of my items out of my shopping cart, and then the items I originally put in there where gone, but I am really happy that you Alibris has manga for really cheep
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.