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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Quick, easy, and I really like your interface--it lets me get to the book I want very easily and clearly.
First time at Alibris. I am impressed with your selection and great prices! I'll return.
The website is clear along with browsing for books and ordering is easy.
Your credit card interface is clunky. It should auto-detect Visa vs. Mastercard; it should auto-handle spaces in the credit card number.
Impressed with you recalculating saver function.
Tech is good for something even if it can't save the world.
Books were in wonderful shape and they were delivered very promptly. I definitely am very content with alibris.
I had a couple of questions and Jeremy Moberg answered quickly and thoroughly. On top of that, he was extremely pleasant and most kind.
I've used you guys in the past, finding stories I thought were lost forever. Thank you for being there.
Quick and easy. All the help you could ask for. Thank you!
I've always found the book descriptions to be spot on. The book sellers have all been completely honest and helpful. Shipping has been prompt.
Unable to search by keyword or to filter searches (time intensive). I hate not being able to see shipping costs until paying; they should be shown upfront. Coupon codes and discounts are extremely limited.
Alibris does not send unsolicited emails. I only receive notification of. Availablity of books I am actually interested in. The purchases process is simple. I appreciate going through Alibris
It's so easy to find books that are sometimes hard to find. And the prices can't be beat!
My shopping experience has been extraordinary with Alibris!
I tried to change my delivery to Fairbanks Alaska but alibris would not complete the order. Due to that, I had to pay more than I had to.
Cheap, hard to find books with frequent discounts.
The sales tax for Canadians is wrong since the dvvd is used and under $20 Canadian. I wonder if you will acknowledge my complaint as I don't want to spend hours writing to someone who does not know what I am talking about
Quick order & happy they had the book I wanted at a good price!
Would like to delete a credit card and not clear how to do it.
Thanks for having the service that checks for the best pricing/free shipping!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members