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AlibrisReviews 101,913

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
796
value
8,796
shipping
8,786
quality
8,780
This company responds to reviews on average within 1 day
New York
1 review
0 helpful votes
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So far so good
July 17, 2021

So far so good. I didn't have any problems finding or purchasing what I wanted.

Date of experience: July 17, 2021
Texas
1 review
0 helpful votes
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I like easy, no passwords, clear path to the product I wish to purchase.

Date of experience: July 17, 2021
Texas
2 reviews
0 helpful votes
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Good price, efficient website, quick standard shipping

Date of experience: July 17, 2021
North Carolina
1 review
0 helpful votes
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I love buying directly from alibris it gets to me in a timely fashion and the books are always in good condition

Date of experience: July 17, 2021
Canada
1 review
0 helpful votes
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I still think your shipping rates to Canada are too high

Date of experience: July 17, 2021
Texas
1 review
0 helpful votes
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You must work on a solution to consolidate the shipping costs! There is no incentive to buy more if the cost of shipping exceeds the cost of the products by 1 ½.
Or run a sale where the shipping costs are consolidated. Something, but this is getting old.

Date of experience: July 16, 2021
Tennessee
1 review
0 helpful votes
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Love the fact that I'm getting not only preowned books but at really great prices as well! Sustainability at its finest!

Date of experience: July 16, 2021
Maryland
1 review
0 helpful votes
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I repeatedly have login issues with your site (password resets do not work---I logged in today by creating a new account, which, surprise, was magically connected to my existing account). I had sent one request for assistance, to which I got no reply. And, I have just sent another. Both your Website and your customer are broken and need some attention.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
California
1 review
0 helpful votes
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The website is so easy to maneuver, prices are great, and shipping is fast. I am never disappointed.

Date of experience: July 16, 2021
California
1 review
0 helpful votes
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Good experience and best price I found online... Plus it isn't Amazon which is a huge plus to me hahaha

Date of experience: July 16, 2021
New York
1 review
0 helpful votes
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I found the book I was looking to purchase, as it is not available in an electronic reader-format. I put the book in my e-cart, made my purchase, and I'm pleased with the process.

Date of experience: July 16, 2021
Washington
1 review
0 helpful votes
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Books that come from the same place don't bundle :(

Date of experience: July 16, 2021
Florida
1 review
0 helpful votes
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Alibris should help with shipping costs, by suggesting when a book is available with another seller for books already in shopping cart.

Date of experience: July 16, 2021
New Jersey
1 review
0 helpful votes
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You provide a wonderful, comprehensive site and I am thrilled to have found the books selected to help my daughter in her medical studies.

Date of experience: July 16, 2021
Florida
1 review
0 helpful votes
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Website is easy on the eyes
July 16, 2021

Website is easy on the eyes. Option to check out as a Guest is a plus.

Date of experience: July 16, 2021
South Carolina
1 review
0 helpful votes
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Quick, often receive what I order without any problems

Date of experience: July 16, 2021
Georgia
1 review
0 helpful votes
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Almost always find what I am looking for, quick and easy shopping!

Date of experience: July 16, 2021
California
1 review
0 helpful votes
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What can I say?
July 16, 2021

What can I say? It will take me longer to type this message than to buy a wonderful book at a great price. Alibris gives me a list of option which are easy to compare. Paypal checkout if offered too., I can't think of any improvements.

Date of experience: July 16, 2021
Missouri
1 review
0 helpful votes
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It would be great that sellers discount shipping costs when two or more items shipped to same address

Date of experience: July 16, 2021
New York
1 review
0 helpful votes
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My experience has been very unsatisfactory. You do not allow a choice among credit cards, so I continually have to re-enter credit card info - switching between business (where I get reimbursed) and personal. But this time, the order (for Carlo Rovelli, *Helgoland*) got placed before I was even aware of being in the cart. I received BOTH a message saying there was something wrong with the order because the cart was empty, AND a confirmation of the order indicating it had been placed - but on the WRONG credit card, because I had no opportunity to change the card info. I have increasingly been going to Abebooks due to not wanting to face these issues.

Stephen L. Talbott

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 16, 2021