We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I wanted 9 of the same book, but could only order 1 from each distributor, so ordered from several dealers. Tedious but that is how your order form seems to work. Thanks
I ordered this book previously, about 10 days ago. For some reason, which was not shared with me, the order was cancelled. If you are selling a book that you do not have available, and if this occurs regularly, shame on you for wasting the time of both your potential customers and yourselves. If you do cancel an order, courtesy suggests you might provide a reason and an apology. And if you find a book has been accidentally listed, though no longer available, it would make sense to save yourselves further time and embarrassment by having a process in place to rapidly delist the book.
You need to show bill with shipping costs added before charging mode of payment.
$11 ON A %18.88 PMT SEEMS A TAD EXPENSIVE
Easy to find the books I want. Loved all the new and used available options. Great prices too!
Entered credit card twice. Cart didn't show complete order.
Very quick and easy, several choices to choose from
As I'm sure many people have commented I would buy more books of the shipping charges weren't so high, or if they could be combined. I realize the problem you have with multiple sellers.
Ordered from you all before! Everything always great!
Great book price. Eager to see if it arrives and is as described.
Love - great selection. Would like to see an option to narrow selection by condition of book.
Its good, just need clearer instructions on payment
I find your website user friendly and easy to navigate. I appreciate the detailed explanations of the different items you offer and have found them to accurately describe the items I order. I recommend your site to everyone I know!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.