We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Easy to find the book I was looking for. Looking forward to reading.
Easy navigation. Good communicative customer service.
A book that I put in my cart disappeared, along with several others, because I did not checkout fast enough, I guess. When I tried to put the main book back in the cart, I could not find it, even though the site kept saying that it was there. I found it again on Amazon, and so bought it there. Other books also all of a sudden changed price. Very frustrating. I was trying to support Alibris by using a coupon and purchasing books here instead of at Amazon.
Everything was clear to follow and efficient. I incorrectly added an additional letter to my first name and couldn't edit it without starting over. It would be nice to have the 'edit' option for the block of information, not just address.
Had the product was looking for. The process was simple.
I find shipping to be extremely high. I was going to order 9 books, but the shipping costs prevented me. I even ordered from one source to try to influence the shipping, but it did nothing.
Great, easy shopping experience. They had what I wanted. Chekout and payment was easy and convenient. Thanks
Quick and easy. This is far better than buying books on amazon or Barnes & Noble.
This is an excellent site to find books and movies at decent prices. I usually know what quality I'm getting, the source and can always find the book I'm looking for. Acquiring these books means a lot to me, thanks Alibris.
Fast and easy so far. We will see what condition the book is in when it arrives.
This is my first time using Alibris. Let's see how I like it
This is the only site that charges shipping. Just raise the prices so you can. It seems very misleading.
What finds! Now I don't have to touch my original 1st edition of Peck's Bad Boy and His Pa to enjoy it! Wow!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.