We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
A prompt and easy online order form. However, I'd accidentally left out my apt. # in the billing address, and your site did not have a way to go back and fill it in before placing the order.
Always satisfied with Alibris purchases. Good prices and quick shipping.
Best resource for all my school textbooks. This website has been a life saver for a student on a tight budget
Very good quality in used books and fast delivery.
Good but not great. At checkout, and in the email order confirmation, there are no details about the condition of the book I ordered (Ex: Very Good condition).
This is important information and should be listed at checkout and in the email order confirmation.
My shopping experience has been stress-free. Thank you!
It has been great. Hopefully, I can get coupons for free shipping.
Easy enough. Only thing missing is -- not much info about each book
Love your shop! Always find the books I want at great prices.
Your Website is user friendly and nice prices. I will order more shortly. Blessings from myself, the Lord's Anointed for Revival. I'm Donna Jean Ruswick in LA. In Jesus name, Amen
I found what I was looking for. So far, so good. Holding final opinion based on how fast the book comes--a few days, GREAT, 7-14 days, POOR. I didn't like that I had no option to ship quicker since the timeline is so broad...
So far, easy. Will see how long book takes to arrive.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.