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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
So easy to place the order. Good experience overall!
I am an old low tech guy who struggles with this computer ordering. But... I can't complain about the good prices I'm paying for the books I purchased. So, color me satisfied. Thank you.
Your website needs quite a bit of work. It's difficult and counterintuitive to switch shipping information (it can't be done on the initial page in which shipping information is presented). I didn't see any place to save credit card information, meaning I'll need to reenter it anytime I want to place an order with you. This seems to be true even though I've registered a profile. The website itself is amateurish and unattractive. You're competing with Amazon. Step up your game.
It's been good. I ordered a book and it didn't come but Alibris refunded my money so I decided to order the same book from another seller through them.
Thank you for having this book. I had a copy in college but have lost it over the years. Glad to find it now.
Only on my second order but so far, so good. Great selection of reading material.
Love this site! Can find anything for great prices!
Easy to find what I want; grand selection of prices
So far, so good... I'll wait to see if the order comes the way it should.
The site is easy -- even fun -- to use, and I found everything I was looking for.
I really like that I can filter my options. Thank you.
Good source for out of print tech books.
Website easy and intuitive to use.
I dont like the idea of having to save my credit card on your site without being able to place an order.
I love getting books at great prices! Also the website is nice
Great books, easy to buy. Let's see if I ever receive them!
Great selection. I like the coupons. Quick delivery and well prepared. Good website presentation.
Shopping at Powell's is painless! Brilliant is probably the best descriptor!
I love alibris! I buy most of our books here. It's such a great resource especially now that I am homeschooling my kids!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.