We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Finding the book was fine. I am wondering why you charge tax on the shipping and handling. Actually when I liiked up the book it said it was eligible for free shipping.
I get almost all of my books from Alibris. You do a wonderful job. But I have an older car and would like to search for books on cassette. I dont seem to be able to do this. How can I make clear that I want Cassettes?
The search was a little wierd. I might get nothing under the title, but then find the same book under the author.
Easy to find what I'm looking for, easy to check out. UI is easy to navigate. I'd like to be able click on book images and have them enlarge so I can read them better.
I like the layout of your website. Everything is very clear.
Very good UI and excellent descriptions of books. Many thanks!
You make it a wonderful experience by the database sophistication in recommending similar books and including such a wide collection of available merchandise. It's been a long time since I used your services and it's grown into a lovely contribution to culture and relevant education. Delighted with the experience of browsing my way through such a fine tuned service. ThanQ.
I almost made coupon threshold! But alibis has been a good pal.
Hard to find specific editions. Cover that says "Image soon" is totally not helpful.
After attempting to get a correct answer or understanding from contact info, it was not answered AT ALL----difficult to order and check out with free shipping
The web site is fast and clean. The product description was useful and the price was great.
Easy to find book, had many choices to decide from.
It was confusing trying to get my password changed. I was supposed to receive a $5.00 off this book and it didn't show up and I would appreciate it if you could adjust my order to reflect the deduction of the $5.00.
The site was reluctant to accept my change of address
Easy to search, easy to buy - would help to be able to easily see year of publication.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.