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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Overpriced... I don't like Amazon, but I need an alternative that doesn't cost more.
You need to give me more time to shop before you delete everything I have in my cart.
I thought I would get a shipping discount if I bought multiple books from the same seller, but so far that has never happened. It seems a shame to order 5 books from the same seller, knowing media mail is so inexpensive, and then still pay $3.99 shipping for each volume I order.
You are shipping this book from the UK to me in the same UK. I am disappointed that you charged me an international rate.
Great easy to find book and order. Hope it arrives in time for great-grandson's birthday
Had to repeat finding books and adding to cart when I couldn't find old password. Honestly, the site should remember what is in the cart
Excellent site, only concern is a possible delay. Last year shipping had a delay and books arrived one month after classes starded.
It has been several years since I last made a purchase on Alibris, and I have to say this most recent purchase experience went much smoother and faster than I expected.
A little uneasy that it may show up as a paperback. Although it didn't say that it was a paperback, it only said hardcover once in the process, and these days, you can never be too sure. 4 stars due to lack of feeling secure in the purchase.
Easy to place order. Hopefully shipping is fast too
Great, I just hope my package will arrive on time.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.