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Alibaba

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Wisconsin
4 reviews
2 helpful votes
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Fraud Charges
June 5, 2024

This is about the 4th time I have had issues with even viewing there site for motorcycle parts, I did order a couple items in past but never received items and fought with them for months to get a refund, as there excuse is its the supplier they use. Its BS. Now even if I view an item like last night, somehow charges ended up on our charge card from China. I have never used this card for my purchases but?. Bank Called & card cancelled permanently. Do not view site or make any purchases, some where down the road someone will access your info some how and steal from you. This time it was less than 12 hrs.

Do Not do business or even view Alibaba sites

Date of experience: June 5, 2024
Germany
1 review
0 helpful votes
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Friendly, honest, quick, and efficient communication. Product is of high quality and works perfectly. Packaging is really nice. Laser engraving looks great! Strongly recommend this product and working with this supplier!

Date of experience: May 21, 2024
Turkey
1 review
1 helpful vote
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I ordered stickers from a Chinese seller through Alibaba.com. The proforma invoice of $40 prepared prior to order confirmation was amended to $186 when the order was sent. In this case, I could not receive the order due to excessive customs duties. I paid for a product that did not exist. The seller did not refund me and Alibaba.com was not interested. Chinese companies are protected by alibaba.com. I think they are organized and I think this should be known.

Date of experience: May 15, 2024
Oklahoma
1 review
0 helpful votes
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The experience is amazing. First time ordering from Alibaba as I am trying to open my online store. And everything i legit with great quality. All the supplier keep a very good communication so far. I am very happy with the experience.

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Date of experience: April 5, 2024
Germany
1 review
4 helpful votes
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Good service
July 10, 2024

Good service rendered.
Delivery service good
The products I ordered were not bad.
The payment service is just fine
I will like to continue with your good service

Date of experience: July 9, 2024
Pakistan
1 review
0 helpful votes
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First-time Alibaba purchase: Great selection, easy communication, needs improvement

Pros:

Huge variety of products - Found exactly what I needed!
Communication with sellers was smooth - Easy to ask questions and clarify details.

Cons:

Limited payment options - More options like AliPay or even crypto would be helpful.
Seller data accuracy - Some listings had incorrect pricing or minimum order quantities.

Overall:

Positive first experience, but Alibaba could improve by offering a wider range of payment methods and ensuring seller listings are accurate

Date of experience: May 14, 2024
India
1 review
0 helpful votes
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Its totally fraud protal in India by Alibaba.com and their channel partners. We took its membership in March, 2024 and till date its 8th June, 2024 our portal is not started yet and no training is given by their channel partners they just wanted to take money for yearly subscription and thereafter they are even not answering our phone calls and disconnecting our phone calls. Worst service and worst portal.

Date of experience: June 8, 2024
Zambia
1 review
0 helpful votes
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Alibaba is so far the best for my business. It is always up to date. Money transfer and confirmation is done within seconds. This is great and it has given me a lot of confidence in dealing with online business. Thankyou so much for your good services

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Date of experience: May 21, 2021
Austria
1 review
0 helpful votes
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Simple perfect!
April 1, 2024

It arrived a week early. Thoroughly and securely packed. This is a great product. Not warm even after 12 hours of operation. The UV/IR cannot be switched off, which I don't like, but the product is of excellent quality. Highly recommended

Date of experience: March 30, 2024
Germany
1 review
1 helpful vote
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Very great Supplier!
April 11, 2024
Updated review

Very great Products, very good Support! Everything went well, Products took to arrive at Germany about 8 Weeks, little long, but its ok.
Review of the case: https://www.youtube.com/watch?v=u1kgrsrb76g

+4
Date of experience: April 9, 2024

Great Suppliers!
February 18, 2023
Previous review

Have ordered 16x LF280K Battery from Shenzhen Basen Technology Co., Ltd., everything fine, all went well!

Date of experience: February 16, 2023
Colorado
1 review
0 helpful votes
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Rockstar service!
August 20, 2019

The service and quality of products I've ordered through Alibaba has been excellent. Top notch, the orders have shipped fast, and products are exactly what I expected. I will continue to use Alibaba as it has been an easy and seamless experience! Exceeded expectations.

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Date of experience: August 20, 2019
Canada
1 review
0 helpful votes
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My title says it all,their service is unbelievable they lives up to what they advertise.
A **RELIABLE & HONEST COMPANY ** As well as Old Mountain Archery. ****
Take my word buy with confidence from them you can't be disappointed.
*****TRUST ME*****YOU CAN TRUST THEM *******
ALIBABA team as 5-stars but they deserve 10- stars,same appreciation for Old Mountain Archery.
Professionalism and STRONG WORK ETHIC.
Thanks a million times.
I did business 4 times with ALIBABA & never had a problem.
Thank you so much everyone for your wonderful work.
*****HATS OFF *****
Best regards,
A more than satisfied Canadian customer from:Quebec Canada

Date of experience: June 11, 2024

Excellent
March 23, 2024
Previous review

Wonderful team every one care about the customer with patience & are eager to help the customer.

Thanks a million times.

I repeat *****UNBELIEVABLE SERVICE******BRAVO & HATS OFF.

Thank you,
Sincerely
C.N Canada I don't know why but I had a lot of problems to order my bow.

Date of experience: March 23, 2024
Georgia
2 reviews
1 helpful vote
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Product Sourcing
July 2, 2024

I was concerned about the delivery-time and quality of my product from this company.
I was also VERY WORRIED about the security of my payment. That left me hesitant.
I was PLEASANTLY SURPRISED by the efficiency and security of the Alibaba network!
Will definitely use them for product-sourcing in the future.

Date of experience: June 30, 2024
New Mexico
1 review
1 helpful vote
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While the suppliers try to be helpful, all of the expensive products I've ordered from them are faulty and either work 2-3 times, and then stop, or work intermittently before failing. Avoid Alibaba at any cost. Save your money & shop elsewhere.

Date of experience: May 31, 2019
Illinois
1 review
15 helpful votes
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Best over seas purchases.
September 19, 2020

I have found Alibaba merchants offering nice deals, great quality while working with me to make the buying experience go smooth as possible. Shipping in 2020 has been a challenge at both ends yet we pulled it off several times. My large freight met issues that were resolve quickly with team work between seller and manufactures so that I could be happy in the end. Overall, compared to other sites used, Alibaba stays on top! Customer comes first and I like that.

Date of experience: September 18, 2020
Singapore
1 review
0 helpful votes
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Huawei Mediapad M5 Pro
November 12, 2019

Excellent product, delivered fast within a week. Seller was extremely patient as I had many things to clarify. Great even for individual buyers, not just wholesale ones. Will definitely use this site again. Product was legitimate too.

Date of experience: November 12, 2019
Greece
2 reviews
0 helpful votes
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Thank God I contacted the supplier before ordering the phone below: some of the features advertised on their site (e.g. See p. 2) exist only in Chinese, which, as they claimed, they neglected to mention! If this is not false advertisement, then what is it?

Date of experience: January 24, 2022
California
1 review
0 helpful votes
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I have done thousands of dollars in business with them. I have never ever had a problem. Once I ordered something by accident, and was refunded that day... The products are exactly what you order nothing more or less.

Date of experience: July 1, 2020
California
1 review
0 helpful votes
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It's a trend. Global purchase is more and more prevail. Alibaba.com is trustworthy.
The seller Qingdao Steady Machinery Co., Ltd not just help my company on providing machines, but also raw material service at a very reasonable price.

Date of experience: March 17, 2020
Pennsylvania
1 review
0 helpful votes
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Minus the Middleman
December 28, 2021

Working with ALIBABA has made my life so much easier. 99.99% of the suppliers are honest and are eager to work with you in any way possible. They cut out the middle man which increases your profit margin.

Date of experience: January 16, 2021

Overview

Alibaba has a rating of 4.3 stars from 13,094 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance and customer service. Alibaba ranks 1st among Sourcing sites.

service
1,266
value
1,246
shipping
1,241
returns
722
quality
1,223
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Instant Feedback

204 reviews
+1998