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AdorllaReviews 276

2.6
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Adorlla Reviews Summary

Adorlla has a rating of 2.6 stars from 276 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Adorlla most frequently mention customer service, day gift and tracking number. Adorlla ranks 8th among Personalized Jewelry sites.

service
170
value
84
shipping
94
returns
71
quality
169
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1,738 reviews
Canada
1 review
0 helpful votes
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Slow shipping, wrong product
June 16, 2023
Updated review

The shipping was considerably slower than advertised when making my purchase, and the gift box for my item was the wrong size, making it useless

Date of experience: May 17, 2023

I don't really want to type a quick message about my...
May 16, 2023
Previous review

I don't really want to type a quick message about my shopping experience so far, I would've thought me choosing one of the five stars to indicate the level of my shopping experience and I don't feel like I should have to explain my choices to you is this a store or is this a you know what nevermind

Date of experience: April 15, 2023
Oregon
1 review
0 helpful votes
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The ordering process is easy and smooth. They took a two or three days longer than the estimated production time to make the necklace. I paid for 1-3 business days express shipping and the VIP package (express order, priority order), but shipping took a little about a week and a half. Considering it was being shipped from China (3 weeks is standard shipping time for U.S. to China mail), that wasn't bad but I paid a lot of extra money to rush my order and get express shipping. The product itself was pretty cool. Overall, I'd say the ordering process (picking the necklace, adding the image, choosing the length of the chain etc) was fast and easy, but the production time and shipping speed was a big disappointment.

Date of experience: May 15, 2023
Florida
1 review
0 helpful votes
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Scam
June 12, 2023

Ordered a Mother's Day gift on April 29th and I have yet to receive it even though I paid for the "VIP" service. I was charged and received the confirmation number but never received the confirmation "ID" to track the gift. Only way of contacting the company is through email but I have yet to receive a response. Don't waste your money!

Date of experience: May 13, 2023
North Carolina
1 review
0 helpful votes
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Scam alert!
June 12, 2023

Company is a scam. Placed order for wife's birthday. Sent follow up emails when I heard nothing about delivery and assured it was coming. It didn't. Follow up emails all excuses. It's been over a month and still no item. The company is a joke. LIARS!

Date of experience: May 13, 2023
New York
1 review
0 helpful votes
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Mothers Day Gift
May 12, 2023

Shopping experience was average. No better than your average website.

Date of experience: May 12, 2023
California
1 review
0 helpful votes
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Easy to shop, affordable prices and excellent jewelry

Date of experience: May 9, 2023
New Jersey
1 review
0 helpful votes
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My experience
May 10, 2023

Very nice and easy with great discounts on gifts. Such great service and especially the customer service. All my needs and questions were taken care of! I'm very impressed with the products and service I received.

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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The product was great. It was a Mother's Day gift. My only issue was that I paid extra to have it shipped in a timely manner. We didn't get it for almost weeks after I order it. That was very disappointing!

Date of experience: May 8, 2023
Alaska
1 review
0 helpful votes
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Mother's Day gift
May 9, 2023

Super slow shipping but loved the thought and wished that there was a little more time put into this if it's gonna be $60

Date of experience: May 8, 2023
New Hampshire
2 reviews
0 helpful votes
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Cute!
May 9, 2023

Very easy to pick out what I wanted to buy and to personalize it. I did get the gift way after mother's day even with paying expedited shipping. I guess I didn't realize how small the product would really be in person, so if you're planning on getting this product go for the bigger size. It's really hard to read the names in the smaller size. Once I got it I went and got a cute succulent to go with it as it doesn't come with it. My grandmother did like it which of course is what matters.

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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The truth
May 6, 2023

Very easy and user friendly. You must be patient if your ordering in the US, because the company is not here. Tracking of the package was made available and easy to keep up with. Overall a good experience, just wasn't prepared for the wait. The gift brought about a huge smile from my wife, so the wait was worth it.

Date of experience: May 6, 2023
Georgia
1 review
0 helpful votes
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Great
May 4, 2023

It's a great experience! I ordered the product and waited for it to be here

Date of experience: May 4, 2023
Alabama
1 review
0 helpful votes
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Took to long to receive.
May 4, 2023

Love the gift ideas... easy check out. Problem was I got what i purchased eventually. I placed and order on May 4th didnt receive it until June 2nd. So missed Mothers Day. Had to go to plan B. Frustating but made it work.

Date of experience: May 4, 2023
Florida
1 review
0 helpful votes
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Fit as expected
May 3, 2023

Easy to order. Items fit as expected as long as you really look at the size chart to determine your size

Date of experience: May 3, 2023
Arizona
1 review
0 helpful votes
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Late arrival
May 27, 2023
Updated review

I paid to receive it within 8 days but it arrived late. Quality of item is not worth the price.I would not recommend.

Date of experience: April 26, 2023

It was quick and easy
March 29, 2023
Previous review

It was quick and easy.

Date of experience: March 29, 2023
Illinois
1 review
0 helpful votes
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Overall a nice bracelet
April 23, 2023

Easy to order-just wasn't aware it would take longer to arrive-and directions on how to "project" photo would have been helpful -

Date of experience: April 23, 2023
New Jersey
1 review
0 helpful votes
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Beautiful jewelry!
April 20, 2023

I ordered the "Swimming against the current" ring and bracelet". They are very pretty and just what I wanted. The ring is sterling silver and is so pretty. The bracelet is some other metal and, unfortunately, it
Isn't wearing well. Some of the metal fish are not shiny anymore after only a week. One in sterling would be a better product.

Date of experience: April 20, 2023
Michigan
1 review
0 helpful votes
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Grandkids
April 19, 2023
Updated review

First time ordering. Great experience will share my

Date of experience: April 18, 2023

First time ordering so everything went good
March 21, 2023
Previous review

First time ordering so everything went good

Date of experience: March 20, 2023
South Carolina
2 reviews
0 helpful votes
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There are a lot of cute things I absolutely adore. When I came across this necklace, for my daughter, as a gift for mother's day I just knew she'd love it. Her reaction was priceless!

Date of experience: April 17, 2023
Pennsylvania
1 review
0 helpful votes
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Quick and easy to find what I needed, almost went down a shopping rabbit hole though so much to see!

Date of experience: April 10, 2023