1outlets.com

Do not purchase from them, they will take your money, your order will not be delivered, they will provide a lame excuse and offer store credit plus some fake promo code instead of a full refund. When you try to use ur store credit, same thing, no stock and will write lengthy emails apologising. Trying to say that refunds take 5-30 days should you request for it. There are many customers that have been scammed, read the reviews pls! I hv attached their rubbish emails.
Report them immediately to whichever country you ordered from. We are making a formal complaint to a Singaporean government agency. They need to be SHUT DOWN.

BUYERS BEWARE!
This company is a big fraud. I would give them a zero if possible. I bought an item from their website at a cost of SGD172.24 and cancelled it before it was dispatched.
I asked that the refund is credited back into my bank account. It's been 7 months now and after several emails and calls I still have not been refunded.
I get the same default message whenever I call which is that the issue has been escalated to their finance department. Now when I call, it doesn't even go though any more.
How can such a company be allowed to exist?

At last, in june 2024, I have made an online report to the Singapore's Police. If you had the same scam experience with them please do the same, it's easy and fast! Don't complain just by writing on the internet. With more incoming reports, Poilce will be able to close down this website forever! Help other people, thank you!

I ordered Littmann core stethoscope.
They mentioned item shipped. After 2 weeks they said it is shipped but may take time due to shipping from US. After 1 month they said the item may be lost. They are not refunding money back. They gave in store credit to buy something else.
Initially they replied to 8 emails. Now not replying to emails.

I have reason to believe that they have no intention to ship goods you ordered. When you ask for refund after they gave different reason of non delivery, they then said they will credit your account with them for your next purchase. When I requested refund to my credit card which they first debited, they agreed but nothing happened. I have been chasing for refund for over 2 months. This is a scam.

1outlets is a very trusted company from online and this give best service to every customer. I am a customer and I really satisfied with their service. I highly recommended everyone please come and purchase your goods.

Got scammed. Bought perfumes, the waiting period was 3 months to receive. In the end, they did not deliver the products and I did not get my money back. Did write a couple of e-mails. At first, they did reply to me, but now they're just ignoring me.

My order was in June 2024, it wasn't delivered so I asked for a refund, they said they don't do refunds & would give me credit, I told them I'd never order from them again so I don't want credit. They then make an excuse of they don't deliver to my country but they will deliver to the UK, so I ordered again & again the order never arrived this time they would refund my money & it would take up to 30 days…. It's now 53 days & many emails later & still no refund…

Bought some counter top paint for > £100.3 weeks later, order is still processing. Have just cancelled. This is a good way to fund your business - take customer's money and don't deliver any products.

UPDATE: After I told them I'd be in touch with my bank, they contacted me to tell me they'd refunded my money. Upon checking my account, this turned out not to be the case. So if you get a call from them telling you they've refunded your money, don't take their word for it - go and check. Chances are, they're trying to hang on to your cash for longer. If you don't receive funds, email them immediately, don't wait for the 15 days grace period to expire. Better still, just don't transact with this company at all.

Paid and received nothing
Ordered two items and have had nothing but delaying tactics

DESPICABLE

Why do you need 100 characters

Total scam. They never send out any items to me and only give in store credit which I don't think is legal here. They should warn you ahead of time refunds don't happen. All the good reviews here look suspiciously like fluff to try and keep the reviews from bottoming out.

I placed an order on 03/12/2023. After confirming my order, the delivery time has changed. So I made a request to cancel my order the same day. I asked for a refund and since (06/21/2023) nothing! At first they send me emails telling me that the refund times took up to 30 days and now no response from them. I am shocked at their dishonesty!

Every time you order something there are long delays and eventually the order is cancelled due to various issues, suppliers, product, etc. You are given a store credit but every time you try to order something else the same thing happens. Ultimately you cannot order anything and your money is locked on their website. Customer service always say that they are looking into it and they will 'process' your request but you stop hearing from them after a while.

It's a scam! They first start with fast replies and keep reminding you your package is coming until they try to contact you just to tell you your package is lost and you never get a refund, only store credit. But every time I re-ordered, the package never came and is suddenly not allowed in my country, which is not true btw.
I've tried contacting them to make this right amd to get the order I paid for, but they just vanished and stopped replying and never bothered to help me about anything.

Scam website.
They won't refund your money nor respond to your follow up requests.
Don't fall prey to these cheap sites. Buy only from trusted sites by seeing the review.
I should have seen some reviews before ordering in this site.

But I'm not giving up!

Do NOT buy from any of the 1Outlets websites, EVER! I bought something, an hour later they cancelled it due some issue with the item I was trying to purchase. It's been an endless stream of lies and empty promises that my refund is being reviewed/is being processed/will be processed soon/etc... but still no refund.

I will keep emailing them at least every week until I get my money, even if it takes years...