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ZooskReviews 3,541

2.3

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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 35th among Dating sites.

service
316
value
325
quality
288

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North Carolina
1 review
2 helpful votes
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Great site!
October 31, 2014

Great site! Good quality people. I have met someone that I have an awesome connection with, and am traveling to pursue it further. I am thrilled that I may have met someone who I am so compatible with! After all, that is all what we are all looking for, right?

Date of experience: October 31, 2014
New York
1 review
8 helpful votes
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I also wish i could give this negative stars! It's a crap site with the biggest collection of creeps online! I wasted my money believing their fake google reviews and bought a 3 month subscription to then learn I have to "earn coins" to get the contact info of people i'm paired with, etc. It's a scam & garbage! Stay away!

Date of experience: October 31, 2014
New Jersey
1 review
10 helpful votes
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DO NOT WASTE MONEY ON ZOOSK! Liars! They sent me profiles of losers and wants me to pay AGAIN to open profiles. Disgusting scammers. The worst dating site you could ever encounter!

Date of experience: October 30, 2014
California
7 reviews
26 helpful votes
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Its a pretty good sight, the startup cost is a little petty instead of just monthly subscriptions. However the coin system is pretty decent. The chat system is also nice, tho it seems to lag a little bit and cant use it unless a subscriber. I havnt had any problems searching or adding connections. Was able to chat with a few people while here. It was defiantly enjoyable, more so than any other sight or service i have used. Pof, eharmony, badoo, love, match, gammers dating. In less than 3 weeks i was able to narrow my search down to 3 persons, as the compatibility test was really helpful as well. The last 3/4 days i narrowed that search down to 1. Not the type of person i expected but i enjoy every moment we share chatting with her. Hope we will be dating soon. Then see how things go from there. :)

Date of experience: October 30, 2014
Florida
1 review
4 helpful votes
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Felt like I was just scammed. Very disappointed! Requested a refund only after a couple days and they would not even budge as a courtesy.

Date of experience: October 29, 2014
Georgia
5 reviews
21 helpful votes
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A really decent dating site not only for dating but just meeting people. Everyone should try zoosk it could brighten your day meeting nice people.

Date of experience: October 28, 2014
California
2 reviews
24 helpful votes
Follow Erwin T.
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Thank goodness I didnt pay for a membership. Zoosk is a total automated scam., The stupid site keeps sending me updates trying to get me to pay, The updates are of fat hairy nasty old guys. I am young and sexy, So why would I waste my youth and looks on old Petobears, Oh and the On my profile it says I am looking for guys in my location only., The website sends me reply from guys 500+ mile away. Dont waste your time and money on any dating website that is automated..

Date of experience: October 27, 2014
Michigan
1 review
0 helpful votes
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This is an excellent site for meeting people. I had lots of success. And found a true potential life partner.

Date of experience: October 25, 2014
Minnesota
1 review
5 helpful votes
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Overall very great experience. I met a great guy. Nothing is a guarantee but we are very comfortable with each other. Skype was so valuable for me. The coin system was VERY upsetting. We pay to use the site, why should have to pay to see profiles of ones who are interested.

Date of experience: October 22, 2014
Canada
1 review
5 helpful votes
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This dating site sucks
October 22, 2014

This dating site sucks. You cannot contact the site home page to complain on line. The only thing you find under contact us is a phone number. And you can only call that number and get an answer during normal buisness hrs, which are the same hrs that normal people work. It seems that this site doesnt want to hear fro its members. Its very easy to make payment to be a paid member, but not so easy to become a cancelled member.

Date of experience: October 21, 2014
GB
1 review
11 helpful votes
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What a rip off, first and last time, site makes you think people are responding but when you jion and realise it is all just automated responce is to late to cancel, T&C's void any money back, they also say they are not govered by any british law so no cooling off period, any body ever getting a refund?

Date of experience: October 19, 2014
Australia
1 review
8 helpful votes
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Do not pay any money until you check out the long drawn out process of trying to delete your profile and have them stop taking your money. Its absolutely ridiculous so that some people will not continue or not be able to follow the 10 step process.

Date of experience: October 18, 2014
District of Columbia
1 review
11 helpful votes
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The worst dating website! The only goal is Making money. It blocks all the members you express interest and let you buy " coins" to unblock it. You can never reach a customer support... she even hang up my phone when I talking about withdraw and never call me back!

Date of experience: October 18, 2014
Canada
1 review
15 helpful votes
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(PUT A NEGATIVE INFRONT OF THAT STAR) THIS SITE BLOWS DOG! U PAY FOR MEMBERSHIP AND YOU NEED TO BUY COINS EVERY TIME YOU TRY TO COMUNICATE? WTF! $#*!ING SCAM!

Date of experience: October 17, 2014
Canada
1 review
12 helpful votes
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Really
October 15, 2014

Really.

Realized too late that this is an awful dating site by whichI don't mean the people who are using it. I mean the site itself.

Even as a paid subscriber having to pay 'coins' for added features or unlock details about a match is ridiculous.

Having to link to Facebook in order to list interests is not only ridiculous but is nothing short of corporate data mining and a serious invasion of privacy.

Auto renewal on subscription with no apparent means of limiting or ending subscription should in fact be illegal. For any paypal users read these instructions http://www.wikihow.com/Cancel-a-Recurring-Payment-in-PayPal

And finally you find that when you want to cancel, and I'm not talking refund I really don't care, you have to search for how. Find that you go to account settings, under settings you find account status, but when you press 'deactivate' you get this message "In order to deactivate your account, you must first cancel your subscription." So you go to subscription where you see a button that says your account is active, but there is still no way to cancel or change this...

Total bull$#*!!

Date of experience: October 15, 2014
Utah
1 review
1 helpful vote
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Initially, online dating seemed like a joke, but after a couple of fails, it is possible to meet someone. To all of those who plan to start online dating, give it time. Don't give up on the first person who doesn't end up being the right one. Keep trying. If finding someone is really what you want, go for it!

Date of experience: October 15, 2014
Georgia
1 review
5 helpful votes
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Met my husband to b on Zoosk. We're getting married next month after 3 yesrs of dating. He's my Mr. Right. Our profiles matched perfectly. I met him after being on the site for 3 months. We've been inseparable since our meet up at a local book store. Thank you, Zoosk!

Date of experience: October 14, 2014
Michigan
1 review
9 helpful votes
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You know it's time to part ways with a dating site when you specify that you are a woman seeking men, and your site generated "Smart Pick" for the day is a 39 year old man who is also seeking men. I shulda reached out to him, maybe we would have in good company sought men together.

Date of experience: October 14, 2014
New Jersey
1 review
10 helpful votes
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Should be 0 stars
October 13, 2014

Should be 0 stars. I was not looking for a free lunch ( as it it was falsely advertised). But you have not only to pay for membership but for every move you make (with "coins"). Scum.

Date of experience: October 13, 2014
North Carolina
1 review
3 helpful votes
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My experience on zoosk was successful in the aspect that I was seeking a companion/friend and found one. Only took the time span of a few weeks. I don't recommend my approach for everyone; giving out your phone number to perspective males you see an interest in. It worked for me though and I'm satisfied with the results. I sent messages to about 20 guys 9 replied. We corresponded through text a few times and spoken over the phone. I weeded out the guys I found no connection with and kept the ones I did. Simple right? We met at a public place and went from there. I'm happy with the results. If you truly desire something you have to take a risk. Dating and being single is hard, so know what you want and go for it. Good Luck zoosksters!

*The price for this site's (zoosk) one time installment fee, is the only thing I had a problem with. I purchased the one month subscription, because i'm not an avid chatter nor do I have time for messaging and texting.

Date of experience: October 12, 2014