Zappos

I like their return policy. No nonsense, and they include a shipping label. What could be better?

Great returns and exchanges process, good prices especially when you find coupon codes.

Love their website design and super fast shipping! Returns have been easy as well.

Excellent product at reasonable price with on time delivery.

This store is the epitome of customer service. WOW!

Excellent customer service. Wonderful choices. Love it.

Zappos sets the standard for footwear customer service.

Item quality was better than expected. I am a return shopper.

Great customer service it would receive 5 stars if they did price matching.

Pays for shipping both ways, does not "forget" to credit your account when you send returns...

Best customer service hands down. Love these guys!

They handled my matter in the fastest, best way... I am so very happy with this company!

I ordered pair of shoes form them some time in the past. They were very nice quality

Zappos has always been a good place to shop online.

Great return policy, but the prices are little high.

Really enjoyed shopping on this site. Plenty of shoes to choose from.

My favorite web shopping site, others should look up to zappos!

I've ordered from Zappos multiple times and am always pleased with the outcome.

I had trouble with my order but customer support was very professional. They helped me a lot!

This site has nice variety of clothes that's amazing for me.