ZapposReviews 721

Services of Zappos are good, but they can improve more.

And they have a great selection, lots of photos of the items, and helpful customer service! I've only used their 365 days return policy once, when I discovered a long forgotten about a pair of sneakers that didn't fit. I was embarrassed and thought I might not get a refund but voila! They stood behind their claim. What a great company!

I am a big fan of Vans, and Zappos has every style ever made! I enjoy window shopping, even when I am broke. Some shoes that I have seen on Zappos have been on other sites for a much cheaper price!

Everyone says how good the service is but I had such a bad time. Maybe I got the wrong person at the wrong time.

Margret in customer service was Phenomenal! To say the very least. Great service! I will be ordering my beautiful dress for my beautiful day.!

I really like this site. I have bought several pairs of shoes from them. The customer service is awesome. I remember one time I called in and I was needing some boots. It was really cold in my area and we were getting a lot of snow. The customer service rep had my warm boots delivered by Fed Ex so I could get them really quick.

Always pricey in my opinion, but otherwise, very good online seller.

Free shipping on returns. Good customer service. Good shopping web page.
Generous return policy.

Zappos has the Internet's greatest selection of shoes, and I don't have to pay shipping, even on returns.

The have a lot of unique items, and can even tailor make some of things you might need... check them out - you'll like it

Zappos always contacts me when my favorite brand of shoe has my size and EE width of shoe coming into stock in new styles. I love that. They have the most doublewide highend styles for women on the net. Their return policy is so wonderful and of course the free shipping and handling both ways makes it perfect! Zappos rules!

This company has the consumer's best interest every single time they receive an order. No complaints about this company free shipping and free returns you cannot ask for anything better

I have always been amazed by Zappos. They are one of the best at customer service.

Their sales are weak now and most stuff is full price.

Zappos is one of my favorite online "go-to shoe-store". I love the variety and reasonably priced shoes which Zappos have. The customer service representatives are extremely efficient and very personable. I recommend Zappos to all of my friends and family. Try Zappos, you will not regret it!

I love Zappos. They are timely, courteous, and have unbelievable inventory. Their return policy is better than any other online shoestore. Look here first.

They offer insane deals, then change pricing as you complete orders. Or claim to be out, until 1 minute after the sale. Then they have plenty.
Scam artists.

Great return policy, but the prices are little high.

Zappos is the bomb! They have free shipping to and from your residence and it beats going to the store to try things on. Their packages arrive so quickly, its incredible. I have had only positive experience with Zappos and recommend them highly for anything, but especially shoes and dresses.

Zappos has a lot of good stuff, but with the Internet at my fingertips, I can value shop the web.