The company has established a strong reputation for offering a diverse selection of high-quality international products, with customers frequently praising the prompt shipping and meticulous packaging that ensures items arrive undamaged. Customer service is highlighted as a significant strength, with many reviews noting effective communication and proactive support in resolving issues. However, some customers express concerns regarding order fulfillment delays and difficulties in reaching customer support. Overall, the sentiment is largely positive, reflecting satisfaction with product quality and service, while indicating room for improvement in response times and accessibility of support.
This summary is generated by AI, based on text from customer reviews
This is my first order and I just ordered so don't have a lot of experience, but so far it is great... I found a product that I dearly love and has not been available in my area for a very long time.
This is my first order and I just ordered so don't have a lot of experience, but so far it is great... I found a product that I dearly love and has not been available in my area for a very long time.
Love this candy. You had the best price.
Will buy from you again!
Love this candy. You had the best price.
Will buy from you again!
Discount code I received from YB was not valid. Called several times to verify deliver methods. Each time, after being on "hold," I was directed to send an email. Tried to send email message but YB web site wouldn't accept my "valid" email address. Tried calling again, no luck! Then came a series of back and forth emails. The entire ordering process was very confusing. Still not pleased that the discount code YB offered and sent me was not valid.
Discount code not valid. Called and after a hold was directed to send an email. Tried to send email message but YB web site wouldn't accept my "valid" email address. Tried calling again, no luck!
Im new but it give me stuff from different countries
Im new but it give me stuff from different countries
I recieved my product as stated once I placed my order. I was very happy with that, the taste of the marzipan was amazing! Never had marzipan and I was thrilled over it!
I'll rate once I receive my product.
I found what I was looking for; expected to find cherries in spirit.
Found all of the items I was looking for. Nicely organized and informative. Great shopping site!
Found most of the items I was looking for. Nicely organized and informative.
Super easy to order. They use paypal also! Superfast shipment!
Delivery was ahead of schedule. Mince pies were completely intact.
Thanks for not making me find an password.
My package was tossed over 15' from my door. This was paid delivery not USPS last mile. Unacceptable.
Thanks for not making me find a password from a year ago.
You had my item. Ordering & checkout went smoothly. Breakable liquid in glass jars were well padded. AND you wrote a note in the invoice! Thank you.
Found what I needed. Lots of other goodies for later, too.
Found what I needed. Lots of other goodies for later, too.
I opted to use my five dollar credit from earned points, yet when checking out it never came up! (THIS HAS NOTHING TO DO WITH MY OCTOBER ORDER! GOOD HEAVENS - THIS IS UPSETTING - I PLACED AN ORDER YESTERDAY AND THAT IS WHEN MY FIVE DOLLAR CREDIT FROM EARNED POINTS WAS IGNORED! WHY AM I GETTING FEEDBACK FOR OCTOBER! HOW MIXED UP!
Something has changed -- I preferred the old way!
Your site kept freezing and giving me to much difficulty with paying for my purchase. Hopefully your delivery of my purchase will be a lot better?
Good. However, the Swedish ginger cookies in the tin - many were broken. We planned on using them with Glogg - Swedish Christmas drink for a holiday party...
So far so good. But I would have liked a new customer coupon code.
I love this site so much, I get the best products that I cant get in stores at great prices!
Excellent customer service. You all had the best value for the item I was looking for. Best value attracts customers.
I've used this website for over a year now and they have not let me down yet. Hopefully they continue being a high quality source for the somewhat rare products I'm interested in ordering. The packages arrived with EXCELLENT packing. The package could have been thrown at a wall and it probably would have been fine.
I've used this website for over a year now and they have not let me down yet. Hopefully they continue being a high quality source for the somewhat rare products I'm interested in ordering
CS was okay. Chocolate is good but would be better w hints of coffee and vanilla.
More coupon codes or discounts or freebies would have been nice.
I was supposed to get free shipping and I got charged for shipping
I was supposed to get free shipping and I got charged for shipping
Answer: One package delivered with no problems. Second package not delivered (haven't had delivery problems during the pandemic). Originally agreed to provide a [coutesy] refund and then inexplicably refused a couple of weeks later. Super shady.
Awesome Food, Great Value, Free Shipping over $69!