website thubmnail of Yodle

YodleReviews 1,688

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Yodle?
grey star
grey star
grey star
grey star
grey star

Yodle Reviews Summary

The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
133
value
116
quality
111

We monitor reviews for authenticity

Texas
1 review
3 helpful votes
Follow Midge F.
Unfollow Midge F.
Send Message
Share Review
Report Review

My name is Midge Finnell managing partner of Yard Boys Total landscaping. I want to share with you how much Yodle has changed our lives for the better. I love the fact that Yodle takes the time to design a game plan for you and offer you the right resources for your company to be successful. They take the time to study your industry and research the numbers in your area you are trying to target. By doing this they were able to take our company Yard Boys Total Landscaping business to a level where we dont have to worry about the competition we are the competition. Now we receive the warm leads and we are able to carter to those individuals. I believe that is what makes us different from our competition. I do want to share that our business has increased substantially since we signed up with Yodle a few months ago. I can say YBTL business has seen a 40% increase in business since we started working with Yodle. We receive many phone calls from people which turn into a sale. Being on the sales side its very competitive where we are were located and Yodle has the resources to market us while we focus on delivery A+ customer service.My goal is to get Yodle to come down to Houston and use us for a commercial or something. We are living proof that anyone can go from good to great with the right team and resources.

Date of experience: December 17, 2014
New York
1 review
0 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Send Message
Share Review
Report Review

Great customer service
December 17, 2014

Great customer service. Platform is intuitive and easy to work with. Has generated immediate results

Date of experience: December 17, 2014
GB
1 review
0 helpful votes
Follow Madeline O.
Unfollow Madeline O.
Send Message
Share Review
Report Review

Though we have only been using the service for about a week, Yodle has already become an important and useful tool for our office. Before we had no web presence whatsoever, now we're appearing on the first page of Google for several combinations of keywords.

The dashboard is very easy to use and intuitive. I was pleased with how much information regarding our ads campaign we're able to see and having audio recording of phone call leads is invaluable.

Customer service has been fantastic as well, the Yodle team was very accommodating to us when initially setting our consultation appointment and it's been easy and painless to get in contact with them since for any questions or revisions to our website that we've needed.

Date of experience: December 17, 2014
California
1 review
0 helpful votes
Follow Rcik B.
Unfollow Rcik B.
Send Message
Share Review
Report Review

I want to applaud Yodle for its customer service. I'm a new customer and have been impressed with the quick response and helpful attitude to all that I have dealt with in setting up my marketing and advertising. Everyone has simply been a pleasure to work with. Thank you.

Date of experience: December 17, 2014
Nebraska
1 review
0 helpful votes
Follow D M.
Unfollow D M.
Send Message
Share Review
Report Review

My questions were answered and explained very well.

Date of experience: December 17, 2014
Virginia
1 review
0 helpful votes
Follow A R.
Unfollow A R.
Send Message
Share Review
Report Review

Very informative
December 17, 2014

Very informative. Any question you have they'll answer it.

Date of experience: December 17, 2014
New York
1 review
0 helpful votes
Follow Jynell B.
Unfollow Jynell B.
Send Message
Share Review
Report Review

Jeffrey (Scott) Sparks, Loyalty Manager, for our sponsored ads campaign is extremely knowledgeable in the social media industry. My business is fortunate to have such a talented and skilled individual handling our affairs. I commend Yodle for employing Scott. It is rare to find a person of Scott's background in the marketplace today.

Date of experience: December 17, 2014
Texas
1 review
0 helpful votes
Follow Clint S.
Unfollow Clint S.
Send Message
Share Review
Report Review

Super exited about Yodle!
December 17, 2014

Super exited about Yodle! I took the morning off to do a walk through with Mary and she was great. There was a bonus too 5 minutes into phone call as we realized I already had 2 leads. Thanks for the help Mary.

Date of experience: December 17, 2014
Maryland
1 review
0 helpful votes
Follow Jay M.
Unfollow Jay M.
Send Message
Share Review
Report Review

I am so happy with the service from Yodle. I signed up on a Friday and by the next Friday I had 2 new customers. I am very excited about this platform and I hope to continue having much success.

Date of experience: December 17, 2014
Texas
1 review
0 helpful votes
Follow Guy H.
Unfollow Guy H.
Send Message
Share Review
Report Review

The person who helped me was very efficient and cooperative.

Date of experience: December 17, 2014
Minnesota
1 review
1 helpful vote
Follow MARNA R.
Unfollow MARNA R.
Send Message
Share Review
Report Review

I can get reactive and very upset quickly, not knowing what the heck I'm doing with online anything (old lady here). My representative, Jeffrey took pains with me, never once was disrespectful, and walked me through all the paces to rest assured I am on the right track. He did a terrific job, honestly. (I can be pretty tough)

Date of experience: December 16, 2014
Utah
1 review
10 helpful votes
Follow gary g.
Unfollow gary g.
Send Message
Share Review
Report Review

I wasn't pleased with the initial work done by Yodle as nothing was really happening.and I went for about a month without a contact from them. Was quite dissappointed until I got the call from megan who seems to really want to see me succeed here and make this a good experience for all of us. She's working and I have a few things to do myself so I trust I'll soon get the leads I'm paying for. I would rate it at this point a 3 star

Date of experience: December 16, 2014
Illinois
1 review
0 helpful votes
Follow Samuel J.
Unfollow Samuel J.
Send Message
Share Review
Report Review

So far so good
December 17, 2014

So far so good. It seems to be working hard to help me build up my business.

Date of experience: December 16, 2014
California
2 reviews
1 helpful vote
Follow Laura F.
Unfollow Laura F.
Send Message
Share Review
Report Review

Soo thrilled with the multi level service soo far with Yodle! Talk about organized and on their game! I feel the cost has already been recouped! Now to see results! Customers!

Date of experience: December 16, 2014
Texas
2 reviews
0 helpful votes
Follow David H.
Unfollow David H.
Send Message
Share Review
Report Review

I am a returning customer
December 16, 2014

I am a returning customer. I tried other servicers and was disappointed. Yodle has provided personalized assistance and explains the process so even I can understand it. I have recommended it to other attorneys and I wouldn't do that if I were not completely satisfied with the service I get from Yodle.

Date of experience: December 16, 2014
Alabama
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Send Message
Share Review
Report Review

Enjoyed my sessions with Brittany, they were very informative. I like the user friendliness of Yodle's advertising platform.

Date of experience: December 16, 2014
Texas
1 review
1 helpful vote
Follow patricia H.
Unfollow patricia H.
Send Message
Share Review
Report Review

I have had a GREAT experience with Yodle and will be doing business with them for a long time. I will recommend them to any one who decides to open a company up. I would especially like to recommend Megan reed for all the wonderful help she has provided us in the process of growing our company.

Date of experience: December 16, 2014
California
2 reviews
0 helpful votes
Follow Mark E.
Unfollow Mark E.
Send Message
Share Review
Report Review

The technician that called helped significantly to address the concerns I had with the limited access and broad brushed approach in the web content Yodle provided for my business. His service was excellent.

As for the Quality of content:
My concerns were the limited features in grouping contact information, i. E, separating commercial customers from residential and to easily do two separate mailings. Also, the lack of access to homepage content, i. E., changing homepage photos and banners.

Date of experience: December 16, 2014
Tennessee
1 review
0 helpful votes
Follow Roger K.
Unfollow Roger K.
Send Message
Share Review
Report Review

You have been very in my learning curve to use this product.

Date of experience: December 16, 2014
Connecticut
1 review
0 helpful votes
Follow Seph M.
Unfollow Seph M.
Send Message
Share Review
Report Review

The service was explained very thoroughly and simply.
The Dash board is an amazing tool and I look forward to using it regularly
Thank you

Date of experience: December 16, 2014