YodleReviews 1,688

Like many on here my experience begins and ends with the initial sales call, which was overly scripted and painfully time consuming. The sales person felt the need to repeat my name dozens of times throughout the discussion, which always sets off alarm bells in my head, this is an outdated sale ploy that is supposed to gain trust, but in my mind has the opposite effect. When we finally cut to the chase, I suggested that prior to making a $1500 commitment I do some independent research on Yodle and their services, this was met with a rather aggressive sales pitch where the rep began to machine gun their credentials and endorsements at me. I spent 18 years as a corporate purchasing manager, so I know when a sales person is trying to close me and keep me on the phone until they do. If those achievements and endorsements are legitimate why not let me off the call to do my own research? My guess is because I would end up on this site where over 180 people gave them 1 star and many for the very reason I am now.

I don't know if their service is worth the price, or if it will do anything to improve your business, and it appears I will never find out. Whether they believe it or not they had a serious lead in me, but when I had to resort to shouting into the phone to stop the sales rep from talking non stop over me, I knew I would never be a client.

I signed up with Yodle & it's the best business decision I've made. Everyone at Yodle are very professional & are committed to making your website accessible & successful. I want to say a very special thanks to Chuck Ashley from the Yodle team for going above & beyond his duties to help me out. Your website is easy to navigate so you don't have to be a computer geek. I recommend using Yodle
If you're serious about your business. I give Yodle a ***** (5 star rating).

I recently joined Yodle and have nothing but great things to say about their customer service. Today was my third follow-up call with my rep. And I must say (Levar, the customer rep. I spoke with) was easy to understand, knowledgeable, extremely patient, and pleasant through-out my training. Learning new technology isn't always easy and generally I will try to do anything to avoid it, but have enjoyed getting familiar and exploring Yodle and look forward to growing my business with their help.

Yodle is one of the best advertising companies! They are very helpful and professional. They made a big impact on the growth of my company. Would recommend them, and have to business. Thanks Yodle!

Yodle contacted me as I was starting up my law practice and pitched me their demo via an online demonstration. The first thing that made them stand out from other company's was that they did not require a long-term contract commitment before I received a day of service. That made me quickly realize that they would be invested in my success each and every month in order to keep my business as their customer. After the initial 90-day period was over... I stayed with Yodle throughout the life of my business because they absolutely delivered each and every month on their promise. By the 60-day mark I had customers calling regularly. By the 90-day mark my business was growing more than what I had expected it to grow... in large part due to Yodle's management of the google ad program, which was always seeking to make it more cost-efficient and precisely tailored to my business needs. After about 10 months of using Yodle, my return on investment was much much better than I had expected. It also didn't hurt that they had above-excellent customer service each and every time I had questions, concerns, etc. They definitely went above and beyond for me and I have already recommended Yodle to several of my close friends who are thinking of opening up a business.

Always awesome you guys bend over backwards to accommodate my needs. I am so thankful for a company that puts their customer first. I have confidence in knowing if I have a technical question or a Google placemen question that you will have the answer. This speaks volumes on your in house training and expertise. Keep up the great service.

We didn't get one single lead or phone call after 90 days with the service. The customer service was good, but the service itself was garbage for us. A complete waste of money.

Your service has been wonderful. I am new to working on the Yodle site and your company has been extremely helpful to me. Very professional and patient with me. I would like to make a suggestion about the dashboard. It would be very helpful if I could see my account information (ex. Name, address, emails, contact info, etc.). I have no idea what it is and if it should need updating or if new information needs to be added. I don't necessarily think it should be editable but at least visible.