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Wob

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GB
1 review
0 helpful votes
Follow tim p.
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Excellent service
January 13, 2023

I ordered a book from WOB using their website, it was, as usual, a trouble free experience. The order was immediately confirmed and then I was later informed that it had been dispatched, The book was packed well and in very good condition, as new in fact.
Have used the company before, will use again and have recommended them to friends.

Afraid I cannot add a proof of purchase as don't know how to!

Date of experience: January 12, 2023
GB
1 review
0 helpful votes
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All the books I have ordered from WOB have been in excellent condition, some are obviously brand new. I buy fiction books and rarely pay over £5 for a book. Postage is free and books usually arrive pretty promptly.

Date of experience: April 17, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

Germany
1 review
4 helpful votes
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Highly recommend
October 10, 2020

I ordered from WoB already twice and always had a great experience. They have a huge collection of books I can almost all the time find what I want and in good condition and prices. Because of corona the deliveries are getting a bit delayed but that it something that they announce since the beginning of one's purchase. I really like the WoB and recommend it to everyone who likes second hand books :)

Date of experience: October 8, 2020
World of Books C. Wob Rep
over a year old

Hi Joana,

Thanks for your lovely review!

Thanks, World of Books

GB
1 review
0 helpful votes
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Very pleased with this purchase. The book is in very good condition both the spine, covers back and front. The pages have not been turned down or have any writings or underlines in them. This book has been very well looked after. Delivery very quick and books packed well. Price very reasonable as well. Thank you WoB for great service.

Date of experience: March 24, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
1 helpful vote
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I was sent an uncorrected advance copy of a book, which clearly said inside that it must not be sold. Wob said I could return it but would not refund the postage. I complained about this but have not had a reply. In addition, I did not think the book was accurately described as in Very Good condition.

Date of experience: April 1, 2023
World of Books C. Wob Rep
over a year old

Hello, Thank you for your review, we are sorry to hear this, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

GB
1 review
5 helpful votes
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I am saddened to read the negative reviews because my experience has been completely different. I have made multiple purchases over the last 4-5 years, mainly of hard-to-get rare books. The books have represented good value, there is frequently a discount for multiple purchases and the postage is free.
Books have been as described. They are my go-to place for rare books.

Date of experience: August 15, 2020
World of Books C. Wob Rep
over a year old

Thanks for your review! We really appreciate it! Thanks, World of Books

GB
1 review
0 helpful votes
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I Love WOB
June 15, 2023

This is my go-to site for book shopping! I prefer to buy pre-loved and WOB books are always in perfectly acceptable condition for me and at great prices even without your bulk discounts! And delivery is always super prompt.

Date of experience: June 15, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

Colorado
1 review
0 helpful votes
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I order 25 books from World of Books through Amazon. I only received 15 but they are telling Amazon they shipped me 15. I reached out to them on 8/23/2021 via a message on their website since a phone # is not provided. I finally received a response on 8/30/2021 saying they are looking into it. It's over a week!

Date of experience: August 30, 2021
World of Books C. Wob Rep
over a year old

Hello, I am sorry to hear this, please send an email to customerservice@worldofbooks.com along with your order number and the team will look into this further for you. Thanks, World of Books

GB
1 review
0 helpful votes
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Excellent service.
February 20, 2022

I've ordered many books from this company over the years and they have never disappointed me. The books have always been in good condition, inexpensive and arrived promptly. In most cases, when I've searched for a particular title, it's been available. I'm very happy with Wob.

Date of experience: February 19, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Value for money.
June 9, 2023

Wob is my fav way of buying books.
They are great value for money and have a wide range of Genres and have a Rare book section. I also LOVE the idea of not sending books to landfill. Def worth a try if you haven`t already.

Date of experience: June 8, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

New Zealand
1 review
0 helpful votes
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Always Great Service
November 21, 2021

I order from WOB on a regular basis. I am always amazed at the selection of books and dvd's available. We don't have anything like WOB here in New Zealand. I have never had a problem with any of my orders. Keep up the good work!

Date of experience: November 20, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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I was looking for a rare book at an affordable price. Wob not only had the book available, but sent it promptly, and at a price that beat all other competitors. This plus its ethical principles makes it my go-to site when looking for books now.

Date of experience: March 1, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Great service
December 19, 2022

Been using WOB for a while now. Easy to order online and books arrive quickly. Prices are extremely good and offers are excellent value for multiples Kept up-to-date with delivery. Books are in good condition despite being used. I love the fact that I am helping give a book a second home.

Date of experience: December 17, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Placed order. Book never arrived even though website had it recorded as delivered. I emailed WoB to say this. They responded - late - to say that it had been delivered and, in essence, it was now down to me if it had been delivered to the wrong address.

I had forgotten that I had had problems with non-delivery and getting a refund from WoB before.

Won't be using them again. They are good when everything is fine but terrible when things go wrong. And that's far good enough with so many options for second hand book buyers available.

Date of experience: September 27, 2021
World of Books C. Wob Rep
over a year old

Hello, I am sorry to hear this, please send an email to customerservice@worldofbooks.com along with your order number and the team will look into this further for you. Thanks, World of Books

Massachusetts
1 review
4 helpful votes
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Accepted me order and then marked it shipped. A week later as I'm waiting the book to arrive I get an email from them telling me they never shipped the book because it got damaged. Then wants to know if I want a refund! This is a total Scam outfit. Takes your money and doesn't send the book. Then suggests they keep your money. It doesn't get worse than this. Steer clear of this scam outfit.

Date of experience: December 2, 2020
World of Books C. Wob Rep
over a year old

Hello, thanks for your review. If you can provide us with your order number and we can look into this further for you. Thanks, World of Books

GB
1 review
0 helpful votes
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Another winner
June 15, 2022

I have bought several books from WOB and have been very pleased with all of them. When they give a description of the condition of the book they mean what the say. Very good condition is just that. Excellent fast service, I couldnt be more satisfied.

Date of experience: June 14, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

Poland
1 review
0 helpful votes
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You did great, as usual.
December 5, 2022

Shame that I can't say the same about the Royal Mail, who 'delivered' my parcel by leaving it outside and exposed to the elements. They even took a photo of the 'delivered' parcel and sent it to me as proof of 'delivery'. Consequently all of the books in the parcel became rain-sodden, soaked through and unreadable. Such a shame as some of them are quite rare, and I have looked for them for a while. Please investigate using another delivery company, although they are probably all the same.

Date of experience: December 4, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review! We are sorry to hear about your parcel! Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

Kansas
1 review
1 helpful vote
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Didn't receive the book
February 24, 2022

I didn't receive the book and only came to that they canceled the order when I emailed them 15 days after I placed the order. TIll date the order status, on the website, is confirmed
I don't even think I received a full refund for my order(there was a $7 difference).

Was disappointed...

Date of experience: February 23, 2022
World of Books C. Wob Rep
over a year old

Hi, please contact customerservice@wob.com and we can look into this further for you. Thanks, Wob

GB
1 review
0 helpful votes
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Joan Armatrading DVD
August 31, 2022

I purchased Joan Armatrading's DVD "All The Way From America", for the incredibly low price of £3.59. Although listed as "Used" it was like as brand new. Very quickly delivered (post free) and well-packaged.

Date of experience: August 30, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Fantastic Choice, Fair Prices, Free Delivery!
March 20, 2022

WoB offer a great selection of books at reasonable prices, and free delivery within the UK is an added bonus. I'm always able to find what I'm looking for and I never have to wait long for my purchases to arrive. I'm a returning customer and I would highly recommend WoB to anyone who loves books and cares about their environmental consumer footprint:-)

Date of experience: March 19, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

Overview

Wob has a rating of 2.7 stars from 1,390 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wob most frequently mention customer service, tracking number and full refund. Wob ranks 9th among Books sites.

service
831
value
811
shipping
806
returns
229
quality
786
This company does not typically respond to reviews
+228