The detail contained in this book would almost enable a young engineer to build his own bus unaided; fantastic attention to accurate detail. I was a bus enthusiast 70 years ago, and this book has brought all the enthusiasm back in overwhelming quantity. I wish I could write so well!
So I ordered a trilogy from World of Books, and when I ordered it, all the books had the same style of cover, but when they arrived, 2 of them had a different cover to the one I had ordered. The first one in the series was also said to be in 'very good condition' but it had multiple creases to the front and the spine, and half a pricing label was left on the front. I also found a receipt for W Smith books inside which stated that the book was bought for a lot less money New than I had paid for it used. This site seems like a bit of a scam to me. I won't be buying from them again!
Hello, thanks for your review. If you can provide us with your order number and we can look into this further for you. Thanks, World of Books
The books I ordered were described as ‘good' and even ‘as new'. They definitely weren't! One was really dirty, one had a damaged cover, but at least when I complained and sent photographs WOB customer services were very good and sent me a partial refund very quickly. I will use them again and hope the descriptions are more accurate.
Thanks for your review :)
My one place to buy books. Massive selection of books and great offers. Speedy service, kept up to date with the delivery etc. Always been happy with the condition of the used books, never been let down.
Thanks for your review!
While the choice is great and delivered very promptly, twice now the cases have been damaged and I have to go and purchase replacement cases, description is good condition so I assume it's the courier they choose,
Oh no! Please email customerservice@wob.com with your order number and the team will be able to assist.
Thanks, Wob
I am disabled and unable to shop myself, so I require trustworthy online sites. I have been buying from WOB for many years and have always been pleased with my purchases. Wide range of good books at very competitive prices. Good delivery and excellent website. Highly recommended.
Thanks for your review :)
Have used WOB several times now and find it my goto site for books as well as cd and dvds that have attracted my attention, often golden oldies but some pretty new stuff as well.
The service is excellent, prices are often very good, and there is a healthy and changing selection to peruse or find that specific item, speaking of which I took a while to find the best way to search but I think I have it done pat now.
In conclusion very pleased to recommend.
Thanks for your review :)
This company don't even have the books they advertise ( fraud) they take your money, don't answer your emails unless it suits them! When you ask for a refund because your book has not arrived, they say a couple of days after they have had your money for a book they don't have, for several weeks. I suggest anyone who has had this or a similar experience you ask your bank for a charge back as it was a fraudulent transaction. Hopefully this company will be shut down sooner, rather than later. Don't buy anything from them, they are a fraudulent company.
I have purchased books from this company before, in my humble opinion, they are extremely good in terms of their pricing, service, delivery and back up, which is why I will be ordering from them again, as soon as I have finished the latest books from them.
Thanks for your review :)
Used WOB quite a few times now, easy to order, fast delivery, books as described, look just like new so great for Birthday gift. Can highly recommend, will always look on WOB 1st if looking for a book. Thank you
Thanks for your review :)
I am really pleased I found WOB, as I was getting my books from another very well known website. So now use WOB to get my all my books as they are recycled & cheaper with free delivery. Win win. Which is much better for the environment, and they have had every book I wanted. The the delivery is a bit slower, personally I do not find this a problem. Would definitely recommend WOB it's brilliant.
Thanks for your review :)
I ordered four books same author and title for my book reading club. Only two books arrived with a random third book in the envelope. I have sent two emails and two messages via the website help bot but no reply after two weeks, no refund and no books. Won't be using WOB again.
Hello, Thank you for your review, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob
What has happened to WOB, used to be the best on the net but just lately, very poor customer service, missing items, poor packaging, cracked cases, dirty scratched media. Come on get your act together and get back to been number one again.
Hello, Thank you for your review, we are sorry to hear this, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob
Never will i buy a new book again! WOBs prices are a fraction of what you would normally pay. The quality of their books is high and delivery is quick. Also, it's great way of recycling and helping out towards a greener future.
Thanks for your review :)
The service is very good - I'm informed when the order has been packed and dispatched.
I have only ordered second hand books so far, and have found wob to be good value for money.
The books are put loose fairly high density plastic bag, which wob stated are recyclable though not through my local council's kerbside collection. Hopefully this will change as I have contacted the council.
I appreciate the description of the condition of the books is very subjective, but I would sometimes question this; the way the books are packaged will not help the description. The cover (ie publisher edition etc) I receive also does not always match the one I selected. Neither of these critiques particularly bother me, and I am certain I will be ordering from wob in the future.
Thanks for your review!
As a first time user was satisfied with the result. Would generally not consider buying a second hand book without handling it first. Since the item was out of print decided to try WOB. Item generally as described and condition acceptable, would use again.
Thanks for your review :)
First time I have used WOB. It does say books may be old so not surprised by browned pages but unsure if it will last long as a book I want to keep. I was not sure if I would receive a hard or paperback.
It is paper and not the same as the one shown when ordering.
Thanks for your review :)
Of the five books I ordered one had passages underlined with highlighter which I found really distracting, one was a bit grubby, two were in very good condition and one had obviously never been opened. There is such a large range of books at very good prices it's definitely worth a punt. I will order from WOB again.
Thanks for your review :)
Yet again, the plastic covers on the DVD's were broken by the time they were delivered. I have raised this problem with Wob before. All they need to do, is to pad the parcel with a little bubble wrap or corrugated cardboard. However, they obviously don't care enough about their customers to show this tiny bit of care.
Thank you for your feedback on the packaging, I have passed this onto the team who are reviewing our packaging options. Thanks, Wob
Very happy to have discovered this site... the book bought today was recipes from Eliza Acton's Modern Cookery, one of the first cookery books. It makes for fascinating reading as well I hope for enjoyable eating. Shall be starting with the soups naturally!
While my soup is simmering shall be browsing the rest of the wob site & listing my books to buy.
Thanks for your review :)
Answer: Hello, we do send books yes. We do not lie about condition either. All condition guides are found on our site and if you are ever unhappy with your order our friendly customer service team will help you out. Thanks, World of Books
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Answer: Hi, pop an email to customerservice@wob.com and we can look into this further for you. Thanks, Wob
Answer: Hello, thanks for your question, we do not at the moment sadly. Thanks, Wob
Answer: We started in 2002 with a mission to find used books new homes. A lot has changed since then as we've expanded into new countries and new products, so we wanted a new name which reflects who we are now. Lots of our customers and fans have already shortened our name to Wob, so it made sense to choose this for our new name. For us, books will always be our first passion, but now we are so much more! By changing our name to Wob, we're keeping true to our heritage & changing for the future. Thanks for your feedback, we will pass it on to the Brand team. Thanks, Wob
Answer: Hello, we do not send out any paperwork with our orders. If you need an invoice please email customerservice@worldofbooks.com and the team can assist you. Thanks, Wob
Answer: Hello, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Wob has a rating of 2.7 stars from 1,390 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wob most frequently mention customer service, tracking number and full refund. Wob ranks 9th among Books sites.
Thanks for your review :)