Over the course of the year I have had occasion to had ordered several books, dvds and a LP record. I am extremely satisfied with all my past purchases from The World of Books. The books themselves are always clean and also in very good condition. Thanks, J
I purchased 2 used books recently, both of which were described as 'very good' condition, but which in fact had quite a lot of pages that were stained and mistreated. I'll not be using WoB ever again. I'd strongly recommend using other book sellers because I received very poor service.
I also tried to order a hardback copy of 'The Berlin Exchange' and was misinformed by WoB that a paperback version was available, when in fact it is not even released until September 2022.
Hello, I am sorry to hear this, please can you provide us with your order number at customerservice@wob.com and the team will be able to help you. Thanks, Wob
Book was advertised as 'Like New' and, for the most part, was.
There was a small amount of damage on the lower spine (Hardback Game manual) but this was easily repaired and as the book was less than a third of the full price I was easily able to overlook this - others feelings may differ on this.
I've ordered multiple books from Wob and so far have only had extremely prompt service, delivery and quality from them.
Thanks for your review!
All books have been in the condition specified and actually all in good condition. The service has been excellent whenever we have used and a great range on offer, even an older book not easy to get. Good fair prices as well and great to recycle existing books. Definitely would recommend.
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I have bought many books from WOB and and have not been disappointed yet! Their description of the book is always accurate. Great way to buy books etc without costing the earth (pun intended). John White
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I ordered one used book from Amazon. I didn't notice who the seller was. My book was listed as "very good" condition. It arrived fast in an envelope from World of Books. It's in like new condition. I'm delighted!
Thanks for your review! We really appreciate it! Thanks, World of Books
I ordered a book 3 weeks ago and haven't received it, making it a late Christmas gift. There was no estimated delivery when I ordered, or anything explaining delivery times, and there's no phone number for customer service or way of tracking aside from knowing when it left the warehouse.
Hello, Thank you for your review, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob
Absolutely faultless! Books as described with a very good selection. Good price point and good deals on some of the books if you buy 3 Easy to use ‘saved list' so you can keep track of books you want in the future. Super fast delivery
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As always, I'm delighted with the variety of books on offer. The quality of them are always good. I am a book geek & I prefer my reference books completely unmarked, but what marks there are on these books are minimal. The prices are always good. I have a few titles I wish to sell back, from other shops in the past, that I am looking into. Unfortunately my books arrived in bags, not a box so I was unable to reuse the bag to send my titles back in.
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Customer services very helpful in helping me with my queries. There web site is easy to navigate and use along with always having what I'm looking for, additionally they use Royal Mail for delivery and there is no charge for this service.
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I ordered Natives by Akala after having read a number of excellent reviews. It is exactly what I needed on the subject of race within contemporary Britain and is in excellent condition at a great price. Very happy, thank you
At Wob, I have found a company who can offer books, music and films at very fair prices. I now use Wob exclusively for my book purchases and a lot of the time for second hand CD's, Vinyl albums and DVD's.
All goods are delivered promptly free of postal charge and in good condition.
I thoroughly recommend Wob.
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Not only do they lave an astounding amount off books being offered, but price and HONEST condition evaluation were what drove me to try Wob. Super fast shipping and continual communications as to shipment status and location a +++. Will use again.
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I have only used WOB around 3-4 times so far. Their deliveries are really quick. The items are in excellent condition and the prices are extremely competitive. I will be using them again and definitely recommend that you do too.
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I've used WOB twice. They were the cheapest option for the books I wanted(both hardback recipe books). Both books were in pristine condition. Both delivered very quickly with no problems via RoyalMail. Would definitely recommend and will use them again.
Purchased 4 books which were in one package. Package was stuck in Royal Mail's Croydon DC for 11 days. Finally arrived as a damaged package in a new plastic bag with an extra book. Wob Watson bot not the smartest.
Hello, please email customerservice@wob.com with your order number and we can get the team to look into this further. Thanks, Wob
So glad that I found WOB…second hand books in good condition. Certainly a great source. And a certain saving of money. Some rare books too…love the free U. K. shipping. And so we'll packed…thank you Wob
Barbara
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I like WOB as it is an alternative to Amazon. My biggest complaint is that books are often not as described; I've received books that were described as being in 'very good' condition but were water damaged or had passages highlighted in orange pen. They just need someone who knows what they are doing to actually go through and check the books.
Thanks for your feedback, I will pass it on to the quality control team for their review. Thanks, Wob
Very quick delivery. The book was described as being in "very good" condition. It was actually in "excellent" condition. It was as new and bought for a very good price. Extremely pleased with my purchase
Thanks for your review!
Whenever they put more than one book in the bag, the package arrives torn. Last time there was a cut 10 inches long so it's a miracle the books were all in the bag. Since they charge shipping by the book they should package them safely, one by one.
Thanks for your feedback I will pass this onto the packaging team to look into further. Thanks, Wob
Answer: Hello, we do send books yes. We do not lie about condition either. All condition guides are found on our site and if you are ever unhappy with your order our friendly customer service team will help you out. Thanks, World of Books
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Answer: Hi, pop an email to customerservice@wob.com and we can look into this further for you. Thanks, Wob
Answer: Hello, thanks for your question, we do not at the moment sadly. Thanks, Wob
Answer: We started in 2002 with a mission to find used books new homes. A lot has changed since then as we've expanded into new countries and new products, so we wanted a new name which reflects who we are now. Lots of our customers and fans have already shortened our name to Wob, so it made sense to choose this for our new name. For us, books will always be our first passion, but now we are so much more! By changing our name to Wob, we're keeping true to our heritage & changing for the future. Thanks for your feedback, we will pass it on to the Brand team. Thanks, Wob
Answer: Hello, we do not send out any paperwork with our orders. If you need an invoice please email customerservice@worldofbooks.com and the team can assist you. Thanks, Wob
Answer: Hello, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Wob has a rating of 2.7 stars from 1,390 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wob most frequently mention customer service, tracking number and full refund. Wob ranks 9th among Books sites.
Thanks for your review :)