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wizMotionsReviews 105

3.8
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wizMotions Reviews Summary

wizMotions has a rating of 3.8 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with wizMotions most frequently mention final product, explainer video and favorite part. wizMotions ranks 3rd among Videos sites.

service
17
value
16
shipping
4
returns
5
quality
14
Colorado
1 review
0 helpful votes
Follow Brian l.
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Second time I've used WizMotions and second time they have come through with quality work in a timely way.

Date of experience: November 22, 2017
Bill Z. — wizMotions Rep
over a year old

Thank you for the repeat business Brian, we appreciate it.

Georgia
1 review
0 helpful votes
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Impressive
November 21, 2017

Working with this team of professions has been so delightful. Fast, creative, (patient;-), insightful and just a pleasure. They quickly understand your goals and what you want to relay, how to get you there quickly and work with you to complete the project in the most efficient and budget friendly manner. The end project was great and we will continue to work with wizMotions on new use cases. The best I've worked with!

Date of experience: November 21, 2017
Bill Z. — wizMotions Rep
over a year old

Thank you for the kind words Kristi, we really try to go above and beyond and show incredible value. We are glad that you loved your product, come back any time!

Canada
1 review
11 helpful votes
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Accurate and fast
November 20, 2017

The animations were exactly what we wanted for our eLearning project, completed quickly and accurately and in keeping with our budget. Responses to our inquiry and material exchange was always prompt and friendly. Love the use of Basecamp as a tool to connect and manage the project. Absolutely delighted to have become connected with wizMotions fine work and people and plan to return for future projects.

Date of experience: November 20, 2017
Romania
1 review
0 helpful votes
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I've came to wizMotions in late with my project delivery. So I've opted in for their emergency service which is supposed to deliver the requested material in 5 business days. They made it in 3 business days and the quality was over my expectations!

Date of experience: November 15, 2017
Virginia
1 review
8 helpful votes
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Wonderful experience!
November 13, 2017

I work in the creative services department at a small television station. A client was interested in doing a commercial with graphics and images being drawn onto a whiteboard, which we were directly unable to produce. After doing some research online, I discovered wizMotions. After calling and explaining our project to them, Linda set me up with Federico, and the process was smooth sailing from there!

We got daily updates, sometimes multiple, from the storyboards set to our script, questions about how we wanted different things to look in the commercial, all the way up to the final proof and completed spot. The finished product turned out great, and our client loved it!

Overall, it was a smooth, quick process which yielded great results. I definitely recommend working with wizMotions!

Date of experience: November 13, 2017
Pennsylvania
1 review
0 helpful votes
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Great experience
November 8, 2017

Had the pleasure of working with Federico & his team, very organized and broke stuff down to help me understand. Very patient and courteous, loved the videos!

Date of experience: November 8, 2017
Philippines
1 review
13 helpful votes
Follow Chris L.
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This was a challenging process for everyone involved, because we needed to create a video in Chinese, but the Wizmotions team did not have copywriters for Chinese. We were aware of this "gap", but the rigorous process used by Wizmotions, and customer service commitment from Wizmotions gave us confidence that the project could succeed. We were not wrong.

Tracy did a fantastic job of understanding the essence of the message to be communicated, and created an English script which was the basis of a Chinese script that our own team then created around the core themes.

The cross cultural communication elements were handled very well by the artists, who came up with a number of good ideas that were directly incorporated. At the same time, ideas that could only come from our own team were incorporated very well too.

Federico was very patient and very professional, and kept accepting every change we made or every issue we highlighted at each stage of the project. Because we made sure to fix issues at the stages they were supposed to be addressed, the process went smoothly.

We would have loved for Wizmotions to do a "turnkey" for us, but that was not possible due to cultural and linguistic constraints.

Timezones were a challenge too, meaning we lost a few weeks due to everyone working 12-15 hours out of sync.

We're very happy to see the final product, and look forward to seeing the results in the market after we put it on our website.

Wizmotions did a great job, at a very fair price, given all the constraints in this project.

C. L. Hong Kong/ China

Date of experience: November 7, 2017
Bill Z. — wizMotions Rep
over a year old

Thank you Chris, we appreciate your business.

Florida
1 review
11 helpful votes
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First wizMotion project
November 1, 2017

Producting an explainer video was something we had never done at our company. There are a lot of EV companies out there and I ended up choosing Wizmotion.

Mark at Wizmotion walked us through the entire process, which would have been much faster if I had paid better attention. I guess what I'm saying here is that Mark at Wizmotion had my back better than I did.

I was very happy with the final video. It ended up being two minutes and it's going to look great on our website.

Date of experience: November 1, 2017
Texas
1 review
0 helpful votes
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Mark Usman from WizMotions went above and beyond to ensure we were completely satisfied with our final whiteboard video! The video turned out amazing, and we will be using them again to create more videos!

Date of experience: October 18, 2017
Nevada
1 review
12 helpful votes
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WizMotions did a great job in the video production. They were very easy to work with. I would not count on them to grasp your complex product or idea so you must plan to do your own storyboard and make sure that when they supply you artwork it is exactly how you want it the first time. It was my experience that if a piece of artwork was approved and then a change was required extra costs were incurred, albeit fair costs. I would use them again in a heartbeat.

Date of experience: October 9, 2017
Iceland
1 review
15 helpful votes
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NeckCare LLC was in need of a simple and entertaining instruction videos so we contacted WizMotions and immediately they presented to us the way forward, providing constructive ideas as to how we could best communicate the NeckCare instructional messages. Only few days after that they delivered +100% on their promises and adding a small bonus packe for us as well. WizMotions enabled us to actively participate in the creation of the product so at all times we were sure that the whole project team was on the same page.
I would definitely recommend WizMotions to all those that want fast and very effective quality service.
Thorsteinn Geirsson
CEO, NeckCare LLC

Date of experience: September 27, 2017
Maryland
1 review
0 helpful votes
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Great job... again
September 22, 2017

We've used WizMotions twice now and had the same result both times: they did what they said they'd do, on-time and on-budget.

Date of experience: September 22, 2017
Pennsylvania
1 review
0 helpful votes
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The process took a little longer than I thought it would, but then again, most things do. I did a lot of research on other companies before using Wizmotions and, for the price, they did an excellent job. We will be using them again in the future.

Date of experience: September 20, 2017
Florida
1 review
0 helpful votes
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From beginning to end Justine Eliasson and my Wizmotions team made my movie making experience seamless. They guided me through the process and made any adjustments I asked of them until I was completely satisfied. I will definitely be using them in the future.

Date of experience: September 18, 2017
Massachusetts
1 review
9 helpful votes
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We came to wizMotions with a set idea of what we wanted, and they helped fine-tune our message into a fantastic, engaging video beyond what we were hoping for. Mark Usman was extremely helpful, gave great suggestions, and the entire team was very responsive to our questions. The design and proposal for the video was almost exactly what we were looking for, and the changes we did ask for were done quickly and accurately. We highly recommend, and in fact already signed on for another, even bigger project!

Date of experience: September 18, 2017
Bill Z. — wizMotions Rep
over a year old

This is Bill, co-owner of wizMotions. Just want to say thanks for your kind words. Mark has been with the company for years now and is a valuable part of the team. I'm glad your experience was positive and we appreciate your business!

New Jersey
1 review
9 helpful votes
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Wizmotions was a magnificent experience for me. My manager was Mark Usman, and he couldn't have been more helpful, understanding, and patient with me. I wanted my video to be perfect, and even though I kept adding new things over the course of production, not once was I rushed or questioned. They were the nicest, most helpful people I've ever worked with, and I will definitely use them again for future projects.

Everything was amazing.

Date of experience: September 11, 2017
Bill Z. — wizMotions Rep
over a year old

Thanks Matt! We are happy to make changes and our process works out very well for our clients. We have tweaked our process over the years and we really feel like how we do things is the best around. Thanks again for your business and your kind words, we really value our customers so we try to make the experience as great as possible. Thanks again

California
1 review
0 helpful votes
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Excellent service and responsiveness, Mark made the process seamless and enjoyable. I will be recommending Wiz Motion to all my colleagues

Date of experience: September 1, 2017
Norway
1 review
11 helpful votes
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When we started the process I was concerned that I couldn't articulate the vision we had, but WizMotions had no problem understanding and bringing it to life. I liked how every thing is done in stages so you have time to edit & decide on changes. I also was extremely pleased with fast communication and being greeted with upbeat attitudes. I would definitely recommend this to a company if you are interested in creating your own whiteboard video!

Date of experience: August 31, 2017
New Jersey
2 reviews
16 helpful votes
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1st you have to watch a tutorial to explain to you their protocol for you to do business with them. Then you have to enroll in a special communication email service to communicate with them. However in 3 days they have done nothing except send me emails to ask me if I watched their tutorial and have I enrolled in their email program so they can send me updates about all the things they haven't gotten done. No wonder it takes then 3 weeks to draw a picture

Date of experience: August 29, 2017
Bill Z. — wizMotions Rep
over a year old

This is Bill Zimmerman, co-owner of wizMotions. In the beginning of the project we simply ask our customers send us their files and to watch a 3 minute video tutorial to see how to use the online project management system. It's actually quite simple. He never replied to any of our messages, so we followed up with him. When our customers don't reply, we follow up. I'm not sure why that was a problem.

As far as our project management system, we use Basecamp and we talk to our clients about this during the ordering process. After doing this for many years we find it to be very efficient for our customers. In fact we routinely get compliments on how easy it is to work with us.

Anyways, this is a screenshot of Denver's messages and our reply: https://www.screencast.com/t/K0eZEE7C3GSP

I think his messages to us speak for themselves as far as the type of person he is. Thank you

Colorado
1 review
10 helpful votes
Follow Sinjin E.
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I have now commissioned two explainer videos made by wizMotions, and I have been impressed with the process and final product of both of them. The project manager on both of my jobs (Justine) has been highly responsive and helpful, and in this case the production folks inserted some of their own ideas and creativity into illustrating our video. And, even though I had some last minute changes, they made them for me quickly and professionally. Nice job, team!

Date of experience: August 24, 2017
Bill Z. — wizMotions Rep
over a year old

Thank you Sinjin, it was our pleasure! If there is anything else we can do please don't hesitate to contact us.

About the business

Looking for custom whiteboard animation videos for your business? At wizMotions we convert your message into an engaging and hypnotizing explainer video.


wizmotions.com
Howell, NJ, United States