wizMotionsReviews 105

WizMotions was easy to work with and delivered a quality product. They work with you through every aspect of the video and make sure you are happy with each phase before moving to the next. We provided a specific concept, and they did a great job bringing it to life. You have opportunities to make course corrections throughout to assure you get what you want. Reasonably priced for a quality deliverable would definitely recommend and use them again.

One of our worries was getting a video created that matched our branding and illustrations we had on our website. Basically, we wanted a great video that didn't feel out of place. The wizMotions team delivered beyond expectations and I could not be happier. They even had a great communication process through Basecamp that kept everything organized. Definitely will be using them again for future work!

We have done multiple "informational" videos, and updates, with wizMotions, and the company from top to bottom, executives to artists, are simply "right on time" and helping you constantly, with updates and suggestions. And very importantly, their costs are much lower than you would expect; in fact, a GREAT value, we feel, for our brand EZNectar Happy Hummers! Brand hummingbird products. Thanks wizMotions! David Hill, CEO, EZNectar

WizMotions turned around a high-quality product in a surprisingly short amount of time. My account rep was easy to work with and responsive, and the team consistently executed my feedback quickly and correctly. The end client (my boss's boss) was thrilled with the result. I would definitely engage this team again.

At MojoDesk we wanted to create a whiteboard video that quickly explained the features and differences of our sit-to-stand desk in just over a minute. This was not an easy task and after our initial storyboard submission, we quickly learned what to cut and what was essential. Throughout the process, the use of Basecamp and followup with Mark U. Any changes were made efficiently and exceeded our expectations. Example: We had an issue with one of their voiceover pros not using the right cadence and enunciation with our script and this was fixed quickly. End result is a video that is effectively being shared on Facebook and YouTube and is our largest source of website visits. I also thought their pricing was quite reasonable with the service and quality provided.

At the end of the day, the whiteboard video that wizMotions produced for us was well done and of good quality and they were very attentive to everything until the last day of our project. The reason I am not giving them 5 stars is due to shortcomings in their process.

One of the first things they do is give you a detailed questionnaire to fill out in order to get the project rolling and for a script to be written. This questionnaire is thorough and well done, but it lacks a few basic questions.

Never were we asked to fill out a menu of things that we would like to include in our video such as script, narration, sound effects, music, color, etc. Each of these things is potentially an add-on which may and surprising to us did cost extra. Since these were not adequately spelled out early on, we were dinged along the way with unexpected costs to finalizing our video.

Secondly, because we were up against a self-imposed deadline, on our deadline date I asked for a progress report at about noon. I did not receive a response. I sent a second note a couple of hours later, then a third and never received a response. I became frantic and therefore sent an email to their general customer support portal. The response I received was unbelievable..."I wish I could do something to help, but for security reasons, I cannot access the account... We simply provide the platform that they're using to work with you, but we have no other connection to them or wizMotions." He then gave me a contact email instead of just forwarding my emailed concerns to them which he could have done because he gave me the email address (wizMotions never gave us a phone contact).

If it weren't for these two very important details, I would have given wizMotions 5 starts for an exceptional video that we are happy with.