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WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.


winkbeds.com
Founded in 2015
Miami, Florida, United States
How would you rate Wink Beds?
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Wink Beds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.

This summary is generated by AI, based on text from customer reviews

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6,745 reviews
Florida
1 review
0 helpful votes
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So far so good
May 16, 2022

Delivery was prompt. We were pleased with packaging and so far we are both sleeping good.

Date of experience: May 16, 2022
Texas
2 reviews
0 helpful votes
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This is our second wink bed
May 15, 2022

This is our second wink bed. We bought a camper and you know we had to have a wink bed in the RV as well!

Date of experience: May 15, 2022
Wisconsin
1 review
0 helpful votes
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Received
June 14, 2022

Received the product in the mail as promised in description

Date of experience: May 15, 2022
Georgia
1 review
0 helpful votes
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Lower back pain relief
May 15, 2022

I bought this mattress due to a lower back pain problem. With my old mattress my problem was clearly worsened after 5 hours of sleep, with the Winkbeds Firm mattress the pain is stable (a mattress itself won't heal your pain). I wonder if an extra-firm mattress would actually be even better for my type of problem.

Date of experience: May 14, 2022
New York
1 review
0 helpful votes
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Amy
May 15, 2022

Great experience, easy abs efficient. The bed is super comfortable and I like the warranty for the products.

Date of experience: May 14, 2022
Pennsylvania
1 review
0 helpful votes
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Good service
May 14, 2022

Delivery was in good time. Just awaiting for the mattress to settle in. Hoping to sleep well on it. Noticed a smell the first night but soon went away.

Date of experience: May 13, 2022
Illinois
1 review
0 helpful votes
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Easy peasy
May 12, 2022

Very good experience. So far so good with communication.

Date of experience: May 12, 2022
California
1 review
0 helpful votes
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Easy to buy
May 12, 2022

Easy to buy. Easy to see purchase options. And straight forward web shopping experience

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
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Thanks for helping us get the correct mattress
May 12, 2022
Updated review

Thanks for helping us get the correct mattress. We really appreciate it

Date of experience: May 12, 2022

Looking forward to getting a good nights sleep!
April 5, 2022
Previous review

Looking forward to getting a good nights sleep!

Date of experience: April 5, 2022
Connecticut
1 review
0 helpful votes
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Happy we finally got a new bed
May 12, 2022

25 years with the old sleep number bed and nervous to change. At first, we thought the top was so soft (but nice) that it wouldn't be supportive, but it had great support. Woke up with less back pain. I sleep on my stomach and side and move around a lot, so the plush top makes it fun to switch positions.

Date of experience: May 11, 2022
Texas
1 review
0 helpful votes
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Too soon to tell
May 11, 2022

The order process was very easy. My new mattress was delivered when promised. Only been sleeping on mattress for a week so too soon to tell if it is a good fit.

Date of experience: May 11, 2022
Nevada
1 review
0 helpful votes
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Great nice sleep
May 10, 2022

I suffer from arthritis and since ordering my wink mattress, I wake up less stiff.

Date of experience: May 10, 2022
Illinois
1 review
0 helpful votes
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The plus is firm!
May 9, 2022

Little early to judge the mattress yet, still adjusting to how firm it is. Seems like a quality product though!

Date of experience: May 9, 2022
Wisconsin
1 review
0 helpful votes
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Mrs
May 9, 2022

Wonderful responsive Company received the product quickly responded to all information inquiries and a we are very happy customer

Date of experience: May 9, 2022
Florida
1 review
0 helpful votes
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It was difficult finding weight and size dimensions for a murphy bed mattress anywhere online, but Winkbed site had it all listed under FAQs.

Date of experience: May 9, 2022
Wisconsin
1 review
0 helpful votes
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Good for couples.
May 8, 2022

Bought this after having a purple mattress. The purple mattress had me bouncing around when my husband moved at night. This is a pretty firm mattress but I added a latex topper and it's perfect.

Date of experience: May 7, 2022
New Jersey
1 review
0 helpful votes
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Overall great experience working with Winkbeds. However I was under premise that exchanging beds would also be free, just like returns would be. Not sure it makes sense that exchanges would cost a processing fee while returning is full refund. At that point, I might as well return my purchase for a full refund and just reorder to avoid the exchange fee...

Date of experience: May 6, 2022
Florida
2 reviews
0 helpful votes
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Excited
May 5, 2022

I haven't used it yet... my bed comes soon and I can't wait to try it

Date of experience: May 5, 2022
New Jersey
1 review
0 helpful votes
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Relatively Affordable Luxury
May 5, 2022

Easy to place the order and received timely updates about delivery. There was a good description about materials and products on the website.

Date of experience: May 5, 2022
Pennsylvania
1 review
0 helpful votes
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Would buy from Wink again
May 4, 2022

I love my bed. Shopping/delivery experience was easy and trouble free.

Date of experience: May 3, 2022