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WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.


winkbeds.com
Founded in 2015
Miami, Florida, United States
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Wink Beds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.

This summary is generated by AI, based on text from customer reviews

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6,752 reviews
Pennsylvania
1 review
0 helpful votes
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Easy shopping
June 19, 2022

Easy shopping. Delivery was fast in the past. Hope this order ships just as fast.

Date of experience: June 19, 2022
Texas
1 review
0 helpful votes
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After doing extensive research I decided to purchase a queen sized luxury firm mattress and it was the best decision I've ever made! I've slept like a baby ever since. 10/10 recommend. I'll be suggesting Wink to all my friends

Date of experience: June 18, 2022
New York
1 review
0 helpful votes
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To date our experience ordering and communicating with Wink has been exemplary

Date of experience: June 17, 2022
Maryland
1 review
0 helpful votes
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I haven't been able to use the mattress yes, because I need to get it upstairs. The ordering process was easy and delivery was quicker than anticipated.

Date of experience: June 17, 2022
California
1 review
0 helpful votes
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Tory has been wonderful in answering my questions and worked with me on some tears in underside of mattress as well as coil marks. Assured me it won't jeopardize the integrity of the mattress.

Date of experience: June 16, 2022

Descriptions are well written
June 1, 2022
Previous review

Descriptions are well written

Date of experience: June 1, 2022
Connecticut
1 review
0 helpful votes
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Easy from start to finish
June 16, 2022

Easy from start to finish. Love the bed so far! A little firm but can feel the softness beneath. Hard to explain. Just a little bit of a different experience than what I'm used to (traditional spring). I swear it is helping to heal or adjust my hip issue! (My hip was killing me for months on my last mattress but barely detect a problem since sleeping on Winkbed for less than a week.

Date of experience: June 16, 2022
Maryland
1 review
0 helpful votes
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If you are a plus size BBW and needs a bed to support your weight. Have no worries Wink bed got you. I'm 400lbs and this bed holds up very well so far. I just pray and hope it stays like this for years to come. Thanks Wink bed!

Date of experience: June 15, 2022
Oregon
1 review
0 helpful votes
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. n/a……………………..
June 15, 2022

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Date of experience: June 15, 2022
Georgia
1 review
0 helpful votes
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Customer service was very good, and delivered pretty fast as well. I rate overall experience as a five star one.

Date of experience: June 15, 2022
Nevada
1 review
0 helpful votes
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After serving in the military, I needed to make an investment in myself and my health. I believe the Winkbed Luxuary Firm mattress will fit my needs for the years to come.

Date of experience: June 15, 2022
Michigan
1 review
0 helpful votes
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Wonderful
June 15, 2022

Wonderful. I did my homework on line and I did not have to go into a store. I am telling everyone about it.

Date of experience: June 15, 2022
Colorado
1 review
0 helpful votes
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It was easy to order online and the delivery was within a week of ordering

Date of experience: June 14, 2022
Kentucky
1 review
0 helpful votes
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I've had the mattress for a week
June 15, 2022

I've had the mattress for a week. So far, it has is good.

Date of experience: June 14, 2022
Illinois
2 reviews
0 helpful votes
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I've been sleeping on the Wink mattress for about a week and it's good. Is it the best? I'm not convinced yet.

Date of experience: June 14, 2022
Washington
1 review
0 helpful votes
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Fine bed, but heavy
June 14, 2022

Fine bed, but heavy. Have some help to get it upstairs.
Delivery was on time, though the mattress protector came separately 3 or 4 days after the mattress, but we had to let the mattress relax anyway.
You'll have to figure out what to do with the old mattress. We found a place that recycles mattresses that took the old one for $30.00 (queen). We took it there in our pickup.

Date of experience: June 14, 2022
North Carolina
2 reviews
0 helpful votes
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Only problem with buying on line is inability to lay on the bed first. I initally ordered soft bed since I am a side sleeper and it was what someone recommended. It was too high. I exchanged for firm lux (2x firmer and two inches shorter. Exchange process was a breeze. No I am very comfortable and pleased with the lux firm.

Date of experience: June 14, 2022

Response time not as fast as i'd like
May 31, 2022
Previous review

Response time not as fast as i'd like.

Date of experience: May 31, 2022

Easy to navigate
January 19, 2022
Previous review

Easy to navigate. Good information

Date of experience: January 19, 2022
Nebraska
1 review
0 helpful votes
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Just got my mattress Afew days ago I'm still getting used to it but find it very comfortable. I got the luxury firm

Date of experience: June 14, 2022
North Carolina
1 review
0 helpful votes
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The purchase process was seamless
June 14, 2022

The purchase process was seamless. I ordered it online and received it a week later, even though it was at the end of the Memorial Day sale and I thought it could take a lot longer.

Date of experience: June 14, 2022
Louisiana
1 review
0 helpful votes
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The ordering and shipping process worked fine. We will see how returning the mattress goes.

Date of experience: June 14, 2022
North Carolina
1 review
0 helpful votes
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Wink Beds is very responsive when you contact them.

Date of experience: June 14, 2022