From the business
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Over all great experience. I was a little concerned because a king size bed showed up in a box. Opened it on the bed, and within 20 min it was like brand new!
I still have backache between my shoulders I don't think I'm getting enough support around the hip. I have to put pillows under my armpit to get more support
Customer service was very helpful with answering my questions. They made my final decision easy by answering all of my questions regarding the matress.
The site is easy and informative. Made my bed purchase easy!
Easy and convenient ordering. Great bed. Already own another wink bed.
Allison was accommodating in my process of buying. She ensured that my mattress arrived precisely when I would be available to receive it. I LOVE my new bed so far; however, I have only had it for two nights.
It's honestly just a bed the Serta at the mattress shop was low-key better but their marketing got to me … I was weak. But I am giving it a two week attempt may return just not blow away with comfort I got the luxury firm which was suppose to be perfect for a 165 5 '10 dude that sleep on his side according to the quiz. I'd disagree
Everything was great and was delivered so fast. Love
I'm only typing here so I can submit my overall review
Still in initial test period. Easy to set up and sleeping better. So far, so good!
Mattress fine. I ordered a frame not suited to mattress and was told nothing could be done. No returns
Bed a little harder than I was expecting. As a side / stomach sleeper, I was hoping to sink in a bit more.
My mattress arrived sooner than I expected. It is so comfortable. It's my best sleep ever!
It has been 3 weeks still trying to adjust to luxury firm. Still back pain. It is softer than firm but still causing back pain
Wonderful product, fantastic experience. Would buy again. Very easy setup.
Easy start to finish. We didn't have a lot of time to look into options, but with the 120 night trial period of seemed safe to give Wink a try. The bed arrived in just a few days of ordering and the bed was as easy to set up as any king sized bed can be. We've been sleeping on it for just over a week and are very happy with it! Thanks Wink!
I LOVE my new mattress.
I was a little worried because of the very soft pillow top. I was looking for a firm supportive mattress and thought it might interrupt the firmness.
Not the case at all. The mattress is firm but gentle.
I had problems with pressure areas from my previous memory foam mattress. I had to find ways to get additional support.
Now everything is great and Sore areas are completely fine in two weeks.
My WINK is the best sleep and mattress ever!
Easy site for ordering. Great explanation of products.
Good ordering experience. Pillow arrived within the shipping window. Very happy with the product.
"Ships in 7-10 days" and then ships out basically the following business day. I would have held off on ordering it if y'all were just honest.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members