Wink BedsReviews 2,029

Very easy to buy. Good service. Quick delivery. Easy to set up.

Overall experience was good. I ordered it right away when I made my decision, it arrived within a few days. The box was really really heavy, and the cardboard was somewhat torn up - but the bed and plastic wrapping around it was fully in tact and no damage. I will say - get the bed positioned exactly where you want it to be when it opens up & when you cut the plastic wrapping, GET OUT OF THE WAY. It opens up really fast. I almost lost a lamp because I didn't have it positioned correctly on the mattress base.

Very easy to order and to set up. We tracked our shipment everyday.

Overall good experience - prompt response to a cosmetic issue with my new mattress

So far the bed is very comfortable and it seems to stay cooler than other beds I've had.

I LOVED the option of trying the beds at Sandman Sleep in Chicago. Glenn, one of the owners, was very knowledgeable and answered all my questions, plus Sandman offers a white glove bed set-up. (You have your Wink Bed shipped to their location.) I love my bed (Luxury Firm). Without the option of trying out the beds I might have bought the softer version--and I don't think that would have been a good fit for me. Also, they recycle your old mattress.

Very good experience to a bed online. Satisfied with the purchase.

Simple on-line order experience - good on-line delivery status communication and prompt arrival

WinkBeds did what they said they would - the mattress was shipped on time, delivered when expected and the process was pretty seamless. The box holding the mattress was quite beat-up and damaged with big chunks having been taken out of the box - this is what we come to expect from UPS - but the mattress was wrapped in plastic so well that it was undamaged. We really appreciate doing business with a mid-west company that does what they say the will - you do not get that often. Nice job, WinkBeds!

Fast and efficient check out. Quick shipping… great value for the price..

Fast delivery and easy setup. Lots of information sent to us for research and shopping

Winkbeds was very easy to work with to get the "exchange" process started. The policy states "An exchange includes a brand new bed, with a new 60-night risk free trial, for a total cost of $49. The second bed would come with a 60 day free trial, during which you could return for a full refund, and the $49 fee goes toward covering delivery, shipping and logistics for the exchange mattress which only include the pick up of the previous firmness." They failed to tell us that when the company comes there is an additional charge of $100 & and $30 to remove the bed. My parents are 88 & 90 years old and are unable to move these beds around. These additional charges should have been communicated when we made the purchase. Still waiting for a response from the pick up company and it has already been 8 days (only 60 days to return this bed if it doesn't work out), so hoping someone returns the call soon.

Shopping experience was easy, with no issues. The site is very descriptive with the various models/features. We found the Luxury Firm as described. Pricing was competitive and the bed arrived quickly.

Definitely less tossing and turning. Its very comfortable.

It arrived quickly. It's too firm, so I'm going to exchange it for the softer mattress.

Great bed, great selection. Prompt delivery,, everything as expected. We are happy with this purchase

Easy transaction, lightning fast shipping, maybe 4 days delivered to my door from being manufactured in their factory.

The process was great. The mattress is nice. My wife loves the firmness, but I would have prefer the luxury firm. If you're waffling, go luxury.

Very easy transaction and the site was very informative. I chatted with someone asking about ship times and box dimensions- I was helped right away with very clear answers.