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WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.


winkbeds.com
Founded in 2015
Miami, Florida, United States
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Wink Beds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.

This summary is generated by AI, based on text from customer reviews

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6,825 reviews

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Maine
1 review
0 helpful votes
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Love that it's American made
December 21, 2022

Love that it's American made.
Bought latest one as gift for our son for new home. We've had ours for several years and it's wonderful!

Date of experience: December 20, 2022
Illinois
1 review
0 helpful votes
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Mattress was delivered at top of our 1/4 mile long driveway! Had to bring it down on dolly!

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
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Great looking bed
December 16, 2022

Great looking bed. Only thing I'd like to add would be handles on the side for east moving.

Date of experience: December 15, 2022
Florida
1 review
0 helpful votes
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I wish customer service was more readily available, also having to wait 30 days for exchange and not be penalized is not good.

Date of experience: December 15, 2022
Hawaii
1 review
0 helpful votes
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I haven't tried the bed yet but there was some shipping damage on it that I emailed about.

Date of experience: December 14, 2022
Oregon
1 review
0 helpful votes
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Would have preferred that you take old bed away. But turns out trash service will do it for $10, which is great

Date of experience: December 14, 2022
Arizona
1 review
0 helpful votes
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See above
January 13, 2023

See above. Thanks no I will not enter 50 characters that's rude

Date of experience: December 14, 2022
California
1 review
0 helpful votes
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Ordering was easy, the bed arrived late and damaged with stitching falling out

Date of experience: December 14, 2022
Minnesota
1 review
0 helpful votes
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The website was intuitive, although it could just be that it has a very similar layout to most other mattress websites. For the most part, the site was functional. I was able to select the mattress of my choice, the platform foundation, and the mattress protector. However, I was a bit peeved at learning about the compulsory environmental fund tax that Wink slipped into my purchase order. I honestly am a die-hard environmental nerd - it's the principle of the matter. Anywho, I forgave Wink for the poor form and, of course, it was happy to take my money. The products arrived within two weeks. No issues. The bed is super comfy, so I'm a happy pappy.

Date of experience: December 13, 2022
Wisconsin
1 review
0 helpful votes
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Haven't tried the bed yet but order and shipping were great

Date of experience: December 13, 2022
California
1 review
0 helpful votes
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The Wink Bed is exactly what we needed--something firmer than our old bed which, while comfortable, was a bit to soft. The delivery was quick and it didn't take too much effort to move it onto our bed frame. Once we'd unwrapped it and it expanded, there was no noticeable smell. We've slept on it about a week now and are feeling very satisfied with it.

Date of experience: December 13, 2022
Florida
1 review
0 helpful votes
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Easy to shop, delivery was on time
December 13, 2022

Easy to shop, delivery was on time. Only "complaint" is that moving a 130 lb box up 3 flights of stairs was quite the challenge.

Date of experience: December 13, 2022
California
1 review
0 helpful votes
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Great,bought the luxury firm to replace our temper pedic.

Date of experience: December 13, 2022
Colorado
1 review
0 helpful votes
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I haven't taken it out of the box yet
December 13, 2022

I haven't taken it out of the box yet. I am waiting for a bed to be delivered for my husband's half of the bed.

Date of experience: December 13, 2022
California
1 review
0 helpful votes
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Great experience I cannot rate the bed yet though.

Date of experience: December 12, 2022
Oregon
2 reviews
0 helpful votes
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Nice people
December 12, 2022

Nice people. They have the patience to work with anyone.

Date of experience: December 12, 2022
Wisconsin
1 review
0 helpful votes
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~~~~~~~~~~~~~~~~~~~Good so far!~~~~~~~~~~~~~~~~~~~

Date of experience: December 12, 2022
Colorado
1 review
0 helpful votes
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Wink's website makes shopping for a new mattress easy and stress free. They deliver efficiently and keep the buyer informed throughout the process.

Date of experience: December 11, 2022
Massachusetts
3 reviews
3 helpful votes
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The notifications were timely and provided a clear understanding of the process and when we can expect the shipment.

Date of experience: December 10, 2022
Nebraska
1 review
0 helpful votes
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I have not tried the bed yet; im waiting on the platform frame.

Date of experience: December 10, 2022