Wink BedsReviews 2,044

Still waiting to see if they replace my control box, functions but it's damaged.

So far so good. 1 week delivery over holiday season was excellent. Packaging was amazing, can't believe a huge thick mattress can be vacuum packed into such a small package. Been sleeping on it for a week, like it so far.

I love that this is made in the USA. I do not like the timer on my checkout process because I could have a brief interruption that times me out

The website is very easy to navigate and the purchase process was fairly simple.

I have contacted them and they said they will send replacements. However I haven't received notification of shipment

So far the experience has been good. I have only slept on the bed 2 nights, but notice i'm getting deeper sleep. I'm still getting used to it and hope its a keeper. The process of buying the bed was easy, it was delivered quickly. The box was a bit beat up, but luckily no damage to the bed. I handled getting it set up alone, and i'm 112 lb. female (size full) of course it would have been nice to have help, but it can be done alone is my point.

The shopping experience was good and the shipping was prompt. The box was set in our driveway so not exactly as advertised but I wasn't surprised since it was before Christmas. The mattress itself seems very well made and unlike every other mattress and memory foam we have purchased in the past, there was no discernible odor from the wink bed at all.

Online chat was somewhat confusing. Bed was ordered on a Wednesday, UPS said it would be delivered Friday. When I called Winkbeds I was told "I'm looking at your order and it is currently in production." I was assured it wouldn't be arriving for at least a week. UPS delivered it the next day.
Go figure. But I love the bed!

The experience was without problems. We haven't used the mattress yet

I love this mattress. I ordered the wink luxury firm. Absolutely perfection. I wake up feeling wonderful. It's the perfect firmness with a pillowy feeling. Fast delivery, I'm completely satisfied. And it's made right here in the USA folks, support the American workers.

Supper easy and came sooner then I expected.
Also, they kept me very update with the status of my order

The box was ripped at the bottom. I have not unboxed it yet because I have been sick. I have photos. I hope it is not damaged or dirty. Not happy about the packaging.

Easier to set up than expected. So far mattress better than all I have purchased, but will have to give it 6-12 months to really determine if it is truly good for those with back pain and issues. Purchasing and process easy and as expected. Able to quickly track. Took about 2 weeks to receive and no options to pay for expedited shipping. But decided to be patient if bed lives up to its claims.

So far, so good. We found that the Luxury Firm was just too hard for my wife's arthritis, so we asked to exchange for the Soft model. Quick and efficient exchange process.

Very easy to navigate. I love all the different payment options!