Wink Beds

Purchased a King size wink bed. Really researched several mattresses for a long time before purchasing. I read many positive reviews and determined that the wink bed was my top choice b/c of it's reputation for helping those with back pain and also for it's reputation of having strong edge support. I've slept on it for 3 weeks now... And it's not as comfortable as I was hoping. First off, this bed is HOT. My previous mattress wasn't nearly as hot to sleep in, but I have been kicking off the covers routinely at night b/c of how overheated I get in this mattress. Secondly, the back support has not been as great as I had expected. Still waking up with a sore, stiff back in the morning after 3 weeks now. One good thing though, is that I have found the mattress to have strong edge support, so if you're sitting at the side of the bed, it doesn't feel like you're about to slide off at any moment.

Shopped around on the Internet looking for something that might support us (side and back sleepers) like a spring mattress without all the squishy memory foam that makes it impossible to move around. Also looking for something with a firm edge to yield more sleeping surface and make it easier to get on and off in the middle of the night for those midlife midnight pee trips. So far (after only one week) the King Luxury Firm WinkBed seems to be living up to all its promises.

I would like someone to contact me about my new mattress. There are inconsistencies with support throughout the mattress and it feels like there are depressions where 2 other people slept on each side and the middle is higher. I end up going to the middle and feeling more comfortable there. I sleep well with no more hip and back pain. I'm just unhappy with the depressions that I notice since I'm sensitive. I like the soft mattress but maybe mine is defective?

Good and bad. For a purchase as large as this I would appreciate more control over arrival of components. Moving to a new place, I wanted mattress protector early so I could launder before use. Frame showed up before I had keys to apartment. UPS 2nd floor doorstep delivery far superior to FedEx, who left my bulky, awkward frame outside my apartment building.

The experience overall was great and we love our mattress so far. The exchange was simple enough. Only recommendation I have is creating an exchange button option somewhere (unless I just didn't see it), but I had to email customer service to get that set up. So I had to wait and see if/when my exchange would be processed.

I love this bed. After so many years I keep expecting to wake up a few times in the night because something hurts and getting up in the morning stiff. Those days are gone. The worst thing I can say is I slept over 10 hours Sat and Sunday and didn't get done all I wanted to do. I'm a large woman and don't sink in to far and I don't sleep hot. This bed has great edge support too. I recomend this bed for anyone. It's worth every penny!

I have been an avid fan of WinkBed. I bought my first Softer Queen WinkBed around 2016 and loved that mattress. It had a luxe 2-3" thick pillow top with the best sink-into-it feeling. I didn't hesitate when buying my second bed from Wink. However, it seems the design has dramatically changed. I am so disappointed with the new mattress. The pillow top is less than an inch thick, the bed is definitely on the firm - not soft - side. It's not at all what I expected and have been recommending to everyone.

I have EDS which gives me a lot of lower back problems. I purchased this mattress specifically for the pressure point relief, however it is by far the most painful mattress I have ever slept on aside from futons and motel beds. I am super disappointed.

Website was easy to use, great ordering experience, consistent updates on our order. Our mattress arrived less than one week after ordering. Set up was easy. The mattress is exactly what we needed, it is very comfortable.

There is no winkbed store near us so purchase was done based on online reviews. My wife and I agreed mattress is comfortable but not as plush as we anticipated. We replaced winkbed mattress with a spring mattress; not much difference in both of our opinions. We were hoping for a more snuggle sleep feel from mattress. Should we consider the soft?

I was a bit worried about getting a mattress with inner springs through the mail, but it turned out to be very doable for me to manage it on my own with a dolly and it expanded into its proper shape like magic. I wish I'd had my video going for it. For something built to order I think it came very fast.

Get the foundation first. Bed came pretty quick thereafter. Opened everything to begin assembly. Foundation had missing parts. Called and found that someone else made the foundation and Wink would have to contact them. I had donated my old things and didn't have anything to sleep on. Customer service said it would be ok to sleep on the mattress on the floor. I'm not putting a $2,000 mattress on the floor. Had to make other arrangements for 3 nights till foundation part came.

We have used many beds over our 30 year marriage, usually all memory foam. We always beds had different comfort levels, but had no idea how one bed could shed new light on comfort. We weren't overly impressed with comfort, immediately feeling the difference. But, the very first morning I did not wake up the usual tired way. I used to always feel like I didn't sleep at all. Now I wake up fully rested. Now I know what a proper bed should feel like. Thank you

I've only slept on my bed for four nights, but my back pain has lessened significantly. So far, I'm very pleased with my mattress.

Things to note:
This mattress DOES off gas. It's not terrible, but I have a sensitive nose. We've been sleeping on it for four nights, and still need to keep the windows open.
The delivery estimator on the main webpage was not accurate. However, when I called to find out when my mattress would ship, the mattress went out that day.

Easy from start to finish. Love the bed so far! A little firm but can feel the softness beneath. Hard to explain. Just a little bit of a different experience than what I'm used to (traditional spring). I swear it is helping to heal or adjust my hip issue! (My hip was killing me for months on my last mattress but barely detect a problem since sleeping on Winkbed for less than a week.

Overall, my experience buying a mattress through Wink was very positive, and I'm pleased with my choice. The only thing that was a bit of a surprise came about a week after the mattress was delivered, when I received an email from Wink: did I want Wink to pick up my old mattress, for free? YES! I'm not sure if this service is available (or free of charge) for all 50 states, but it is in California, and I'm going to take advantage of the offer.