Verlo

Great people. Nancy was great to deal with. Delivery ran late twice so maybe allow more time per stop so they don't get behind
Suggestion: I had it made firmer after three months and now it's better than before.

Going from a waterbed to this mattress, my husband and I wake up several times a night and have to change positions because of discomfort in shoulders, back, etc.
Suggestion: I wish It were more comfortable. I don't know if it should be firmer or less firm or what the answer is. You never know until you buy it and then it's too late and you're stuck with it after paying all that money!

The support is excellent, I don't wake up when my husband comes to bed, it's wonderful. I was leery about spending so much money (I got the V9), but after staying at a hotel while out of town for a few days, I realized how worth it my new bed was.

Much firmer than the old mattress but very comfortable To be more clear in the brochures as to the fact that my model has the 6 month adjustment. It was confusing so I got it in writing.
Suggestion: I've had no problems to date

The Verlo mattress is not for me. Maybe one of you may want it as it is not for me. It less than a year old. I want to get rid of it, it's always been covered, I will sell it for half of what I paid for it. Please contact me to discuss further.

New mattress has helped relieve my back problems It was not easy to reach you by phone directly. Always talking to someone different or a recording.
Suggestion: The fact we should turn it so often. That's very difficult for us.

Mattress stays flat where we need it and sinks in when our body shapes it. Thank you Adam. Sleep well yourself
Suggestion: Maybe by the end of 9 to 11 months, Paul says he might like to soften it up a bit

Customer service was also great so thank you Darren for leading us into the right direction answering all of our questions and allowing us to find our perfect fit.
Suggestion: There hasn't been much to complain about we are pretty satisfied

No longer sinking to middle of bed - feel supported all around and sciatica is much better Feels like luxury when crawling into bed
Suggestion: Wish we could use electric mattress pad for warmth. However, flannel sheets are working so far. Hope the colder Jan - March weather goes ok.

Morning body aches are no more. Your sales staff (Comfort Coaches) are the valuable first face of contact with your customers, performing customer services second to none, managing, store custodians, switch board operations, etc. Perhaps their incremental pay increases should be fairly based on profits, performance, and/or time employed.

Comfortable. Good staff at store. Very helpful. Showed us several styles, prices etc, so we could make an intelligent decision. Gave us plenty of time.
Suggestion: The whole bed is now a bit too high, but we have gotten used to it.

Suggestion: Wish it could be just an inch or two wider. My 11 pound cat chooses to stretch out, full length, next to my chest. One night, she fell off the bed, and landed on the floor, with a significant "plop".

Sleeping is no longer a painful experience!! Loved the free iPad too! :)
Suggestion: I can't think of anything I'd change. However - as a single person I am not able to turn it on my own for even-wearing patterns. Too heavy.

We are not experiencing any more hip or shoulder pain after a nights worth of sleep.
Suggestion: With having to spin the mattress every 2 weeks for the first few months, the hand holds on the mattress are awkward. If there were some extra ones, you could place your hands where ever was comfortable based on your arm reach.

The new mattress has been great! I love the adjustable bed frame, smooth transition, great for my sinuses, and now that I'm pregnant with twins, the heartburn. We are very happy with our purchase. Thank you
Suggestion: My husband would like his side a bit firmer, he is still debating

My bed is awesome. I've had guests sleep on it as well, and they are IMPRESSED. Great experience all around!! (Send me a coupon for a pillow sometime??) :P
Suggestion: Hmm....I've got nothing. Except that the pillow is not on both sides, so I have not yet attempted to rotate it by flipping.

I didn't care for sale guy he came across rude. Made us feel like idiots and kept waving the binder around. I felt bullied into buying. But my husband is happy.
Suggestion: My back still hurts most mornings. One thing I HATE is that standard sheets don't work and your sheets are $100 each. We only have one set. Must save for another set

Having enjoyable sleep Fun shopping at your store and enjoy the events you have
Suggestion: Got two mattresses. One son is a bit more energetic than the other and he likes to bounce on his mattress some and it seems like it's not that sturdy as the one edge on long side is weakening already. Would have expected it to be more durable even though we got v1's