The company enjoys a generally positive reputation, with many customers praising the quality of products, timely deliveries, and responsive customer service. Frequent commendations highlight the variety of styles and satisfactory communication regarding order status. However, concerns arise regarding inconsistent service experiences, particularly related to shipping delays, stock availability, and inadequate support for customer inquiries. Some customers reported receiving incorrect or poor-quality items, leading to frustration. Overall, while the company has a loyal customer base that appreciates its offerings, there are notable areas for improvement in customer support and inventory management.
This summary is generated by AI, based on text from customer reviews
Clothes were nice, Good communication. The clothes look just like the pictures of the clothing on the mannequin.
If you reside in an apartment building do not attempt to purchase items from this place. They forgot to include my apartment number and I never received the package. It has been over 2 months and they are refusing to acknowledge that there was an issue. When I received confirmation of payment my apartment number was listed in the shipping address however when the package was shipped there was no apartment.
For a building without concierge service this means that Fed Ex would leave the items in front of the building and for a game like steal the bacon, whoever sees it first gets it even though I'm upstairs in my apartment waiting for the doorbell to ring. There is a serious lack of integrity with how this company deals with its own errors.
For transparency I will give you my complete address.
Shirt fits perfect, but it is stretchy. I love the way the rhinestones shine in the sun, absolutely beautiful.
Your favor is our pleasure!
Love them Great deals fast shipping! The bessssssssst I love shipping with them! L good quality!
Dear,Thx! We will do better :)
Great communication, fast shipping! I've ordered from here a lot and will continue. Most items are as picture, I've gotten a few that were off.
Dear,Thanks for your support. We will do better :)
Great quality clothing, shipping takes a while but it was worth it. I love the products & prices, will be shopping again
Dear, Thank you for your approval, we will try our best!
I use this site for all my accessories for my own shop. My account manager Cherry is outstanding. She always messages me via what'sapp and gets my orders sorted straight away so I don't have upset customers for get bad ratings myself. Cherry is very thing to me n my business. Thank you Cherry you are wonderful to deal with
Dear, Thank you for your approval, we will try our best!
Items are always in great condition and great materials. If anything is wrong they will accommodate with no issues. Love them
Dear, Thank you for your approval!
I am very impressed with the shipment the clothes got here so fast and the quality is excellent will br repurchasing from this vendor the shipment is high but the materials is well worth it I was assigned an customer service rep and she kept in contact with me the while way through even after receiving my package they stayed in contact with me to make sure I loved all of my items I purchased even when one of my items was out of stock they gave me a refund and replaced the item with something that I liked even better and cheaper than I wanted this is definitely a go to site if your looking for different but sexy and the jeans FIT perfectly! I don't have to worry about rather they are too small they are true to size definitely HIGHLY RECOMMEND‼
Your favor is our pleasure
Couple months now I have been using your platform I receive one product that I wasn't satisfied with and you guys return back half of my money and that's good your quality and style excellent
Your favor is our pleasure
They are quick to respond, they really take our feedback and use it rectify issues/ concerns. The preparation for our orders take a while but besides that, shipping is quick and their overall service is great!
Your favor is our pleasure
I wish everyone could come on board with wholesale7, wholesale7 is one of the best store
U will not regret ordering from them
Your favor is our pleasure, we will do better.
Every message/concern i had, they dealt with in less than 24hrs. I appreciate that all of my concerns and messages were responded to in a timely matter and they employees or quite reasonable and considerate. Will be ordering again.
I was hesitant to buy from wholesale7. However I decided to order in bulk and all of my items came as expected and there was great communication throughout the process. You can message me on my *******@bree. Breee and I can confirm that this website is helpful and legit and I will be buying again!
Thanks for your support and feedback, we will do better.
So far all great things because a few items were sold out you guys show fear customer service with my remaining order took a while to arrive but once it did their reach out make sure I was satisfied everything was amazing looks just like description I will definitely be ordering again! Thank you
Thanks for your support, we will do better.
This is my #1 favorite wholesale. If they're out of stock on something, they will message you to let you know and accommodate you at the same time. I've ordered huge shipments from them for my store and I haven't had anything missing from my orders HUGE PLUS, anndddd I received them no later than 3 weeks.
Dear,Thanks for ur support! We will do better :)
I am pleased with the customer service I have received and communication when items are out of stock. I have purchased from them a number of times. I like that I can buy as much as I would like without a set amount.
Dear,Thanks for ur support! We will do better :)
I place a order 4/25/2021 for 387 worth of inventory decided I was going to stick with Alibaba.com and wanted to cancel the order that same day iv been getting the run around about giving me my money back it's hasn't been shipped or anything no customer service whatsoever no one response to the emails no option to cancel order seem like a scam to me I'm going to get my money back and once I do I'll never shop there again but if you want nice quality clothes shop https://flygirlzboutique.com/
Dear, sorry for the inconvenience.The order has been canceled and refunded to u through dispute. Since your order is almost ready, we hope we can try our best to resolve your confusion instead of canceling the order directly. We will make improvements in customer service.
I ordered my items and a week later they message me saying they haven't shipped it yet because one of the items is out of stock so I got my refund for that item and told them to ship the rest. 5 days later I get my tracking number. Every time I track it, it's being saying label being created for the past 2 weeks. It's been a month now and now its saying tracking number unidentified. I spent $101 and I've just been asking for my refund and now they can't message me back. I'm just fed up with the poor customer service. All the outfits I ordered was for a trip for May 20th through May 26 2021 and now I have to find other outfits and the trip is 3 weeks away. I'm very frustrated and just want my outfits or money ASAP.
Dear, sorry for the inconvenience. During the peak season demand, shipping time has a little delay.The order has arrived MEMPHIS, TN and will deliver this week. Tracking number is 786319735358 by Fedex.
If u received package, pls contact us. I will send a US$30 coupon to u as an apology.
Recieved my order, was excited! Opened my merchadise and everything was labeled a 4x but looks like a medium. I guess they dont know what big is. Cant wear the stuff. So Loveywhole sale go ahead and send me that same lame $#*! response that you send everyone else. You wont get anymore of my money!
Dear, this is wholesale 7 team. Sorry for the inconvenience.
Could you pls give me the order number? I will check it and provide you a solution.
Answer: Hi there, thanks for ur message Could u pls leave ur order number or ur username in our company? Or u can email us. We will check it for u and solve the issue soon. Email address :service@wholesale7.net
Answer: Dear, have a nice day. Normally we need 5-8 working days to ship to the U.S. after order packed.
Answer: Good day! Yes,we support shipping to United States.Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Answer: The Arriving Time = Processing Time + Shipping time. Pls click it: https://www.wholesale7.net/ship-in-48-hr_c315. Those item can be prepared within 48h.And the shipping time depends on your choice.As the Chinese New Year is approaching, you may not receive the package on the 7th, but we will try our best to send the order before the 7th.
Answer: Our products are also sold on Alibaba. So it's the same!
Answer: The Arriving Time = Processing Time + Shipping time. Could u pls tell us ur order number, We will check it. Or you can send the email to us:service@wholesale7.net
Wholesale7.net as online Fashion Clothes Wholesale and Retail site, we have ready stock clothes in all styles design for women, men and kids and more accessories you can find out like shoes, bags and sunglasses.
To serve you better, we do not set any minimum order, so that you can choose retail or wholesale clothes by online pre-order freely.
For the payment ways, we accept PayPal, T/T and MoneyGram.
Our purposes: Honestly in quality, Faster in shipping and Top level service!
Dear, Sorry for the inconvenience.
We are always contacting FedEx and applying for compensation for you.
If have any updates, will email you soon.
Email address: service@wholesale7.net