From the business
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very happy with the product and packaging. Had rto wait a little longer for delivery, but all good. Very happy!
This was the best price I could find on it at the time. The shipping was slow, and the tracking didn't work at first. After contacting them for an update, the tracking did work.
The support people were great about keeping me informed about the status of my purchase. Took off a star because of the time it took to deliver which I understand is out of your control.
I don't even have the product and they are asking me to describe the experience. A joke right? I will never order from them again.
Spoke to an adviser who answered my questions, ordering the product was easy and it was delivered in the time frame.
This is my 2nd time ordering from WhatGeek. Although I haven't received my order yet (ordered on 11/28 and it is now 12/12), WhatGeek support has been nothing but great.
If id known it was going to be shipped from the other side of the world with no shipping updates I'd have ordered from a different site.
Took a bit of time to deliver due to high demand and Christmas season but overall experience was great including the device itself
I love my product. And I had one problem but customer service was best.
Beautiful design. The battery level display is very useful to know when to charge. There're 2 options to connect: BT or Wireless 2.4. Colorful and standout. Not 100% transparent. Not sure if I received correct one. But, it's worth every penny.
It's been two weeks, and still the tracking number says not found in the system. My rating here is simply a reflection of being asked to review a company and I'll I've done is hand them money with nothing to show or track
I am a first time buyer. I received the item on time as promised, installed and tested the product in great working condition. Great customer support. Thank you.
Great customer experience, support was very helpful and the shipment was quickly delivered from China to Europe (only around a week).
I received the product within a reasonable time frame, at a very good price and in perfect condition.
The option for next day shipping only means next day warehouse? Like, it leaves the warehouse tomorrow? It still takes two months to reach my country? What!
Easy shopping experience with free shipping
Waited 3.5 weeks for my order to arrive despite choosing dhl express shipping
I was a little skeptical ordering from WhatGeek, but I'm glad I went for it. Customer support was great and item was shipped and it's in great condition.
Really happy overall with the level of service and the quality of the product I received. However, it could be useful to send an email or two perhaps when the order is dispatched as I didn't hear anything until my order actually arrived.
Fast shipping & nice quality! Some scratches buy ok
First time doing a DIY keyboard and very happy that I could find everything I need in one go. Shipping took a little while, but overall happy with experience and purchase.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members