business logo of WhatGeek

WhatGeekReviews 1,268

4.4

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
225
value
43
shipping
46
returns
20
quality
887
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Instant Feedback

820 reviews
GB
1 review
0 helpful votes
Follow Damian H.
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Love the device but the fan has started making a horrible rattling noise and every now and again it seems to stop spinning, I've put in a request for repair and am waiting to hear back, I will update this review once a solution is found.

Date of experience: June 12, 2025

Easy to find the right item and a discount voucher...
May 23, 2025
Previous review

Easy to find the right item and a discount voucher sweetened the purchase

Date of experience: May 12, 2025
GB
1 review
0 helpful votes
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Everything you heard on You Tube is true!
June 22, 2025
Updated review

Great little device, very happy with the 'Retroid Pocket 5'. Slight learning curve and time taken; trolling You Tube to learn about all the emulators, and apps, but once it's done it's well worth the effort. Oled screens really make the games colour pop and stand out.

Date of experience: June 12, 2025

Quick and easy
May 23, 2025
Previous review

Quick and easy. Very straightforward.

Date of experience: May 12, 2025
Washington
1 review
0 helpful votes
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Love the keyboard
June 21, 2025

I cannot describe how much I love this keyboard. The sound of the thocks are divine. No other keyboard compares. When I'm at work and stuck using this lame basic keyboard I feel empty inside until I can race home and thock away.

Date of experience: June 11, 2025
GB
1 review
0 helpful votes
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Amazing product
June 20, 2025

Recieved the item and it seems to be exactly what was ordered. I am very happy with the item. There are plenty of retro games and lots of games from my childhood, brings back so many memories.

Date of experience: June 10, 2025
California
1 review
0 helpful votes
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The console is great and was delivered fine. I was just annoyed that the sd card was completely used and full with storage that I had to end up clearing out myself. Just be aware that when you order the 250gb sd card, it will probably only have 20gb of space available

Date of experience: June 10, 2025
GB
1 review
0 helpful votes
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Great console!
June 20, 2025

Great little console with a vast choice of games included. I would recommend this to fans of retro games.

Date of experience: June 10, 2025
California
1 review
0 helpful votes
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Love my Anbernic!
June 19, 2025

Missed my chance to get a speedier delivery but my device was delivered in 5 days. More than happy with my Anbernic and have enjoyed playing GameCube games on the go. Can't thank you guys enough.

Date of experience: June 9, 2025
GB
1 review
0 helpful votes
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Shortcut Studio Bridge75
June 19, 2025

Great keyboard. Excellent service. Fabulous typing experience. The only weird thing about the Bridge 75 is that it turns itself off after some time of inactivity (I have yet to understand what exactly triggers this). Once it goes to sleep (or it's off), the only way to bring it back to life is to toggle the on/off switch - not ideal given the location of the switch. It would be great if when the keyboard goes to sleep (rather then turn off), there was a keyboard shortcut to wake it up (e.g.: FN+Space as used by Keychron)

Date of experience: June 9, 2025
GB
1 review
0 helpful votes
Follow J S.
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When Ordering the keyboard I did not see information about the delivery times then had a item has been delivered email the next day. What Geek support did answer the email quite quickly and said that the email was an error.
Connecting the keyboard was not simple but didn't take too long.
Finding software to use and actually connected was a pain. The What Geek web page item does not connect to the keyboard.
If I was purchasing again I might not have bought wireless or with a screen.
So far I have changed the keycaps to UK white layout as some symbols were not shown or in the wrong place.
Using the keyboard for office work. Haven't spent that much time on config.
Tips - learn which mode to connect to the laptop helps

Date of experience: June 9, 2025
Massachusetts
1 review
0 helpful votes
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Love this item. Arrived really within the time specified. Looking forward to buying from WhatGeek again.

Date of experience: June 6, 2025
GB
1 review
0 helpful votes
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...
June 16, 2025

...

Date of experience: June 6, 2025
GB
1 review
0 helpful votes
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2 weeks for delivery
June 16, 2025

No complaints, was a bit sceptical but order arrived no problem, they want 100 characters but have nothing else to say

Date of experience: June 6, 2025
GB
1 review
0 helpful votes
Follow Ciaran Q.
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Keyboard arrived within expected time, and works well, with excellent sounds and very nice design. The small screen on the keyboard is a nice feature- just remember to find the driver if you need it to display the correct time! The main issue I have is the quality it arrived in. There are very noticeable scratches in the metal of the keyboard, facing the user. This is very annoying to see on the keyboard, and if any solution can be provided by WG, I would be grateful and happy to update my review accordingly.

Date of experience: May 26, 2025
GB
1 review
0 helpful votes
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Trimui Smart Pro
June 15, 2025
Updated review

Got the Trimui smart pro with 256GB, although product was food, delivery took a little time, but it was mentioned upon ordering. I do recommend upgrading the software to the latest.
If you happy to wait 15-20 days then this is the right place to buy as product was good and the price.

Date of experience: June 5, 2025

Lack in customer service contact option and response...
May 16, 2025
Previous review

Lack in customer service contact option and response from the seller. Need improvement

Date of experience: May 5, 2025
GB
1 review
0 helpful votes
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Long delivery
June 15, 2025

Keyboard came not broken and fully packaged, even though packaging was slightly damaged, did take a bit longer than 14 days for delivery

Date of experience: June 5, 2025
Virginia
3 reviews
0 helpful votes
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Good products
June 14, 2025

Got a mouse pad off the site and I love it. Quick shipping and easy ordering. Will recommend. Will order again.

Date of experience: June 4, 2025
GB
1 review
0 helpful votes
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Great price, great purchase
June 13, 2025

Very happy with my purchase. I previously had the retroid pro 4 and wanted an upgrade. So glad I got the retroid 5.its stunning screen and very slick style. Only thing if say would have been nice would have been the delivery time but worth the wait.

Date of experience: June 3, 2025
NL
1 review
0 helpful votes
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Places the order, did say it would take 2 weeks and arrived within 10 days. Communication in between as to where order was up to wasn't great. But the product is good and does everything as described.

Date of experience: May 18, 2025
Germany
1 review
0 helpful votes
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8000Hz The AJAZZ AK680 MAX
June 13, 2025

The AJAZZ AK680 MAX is an impressive magnetic mechanical keyboard with rapid trigger support and an 8000Hz polling rate, making it ideal for competitive gaming. Its 65% layout offers a good balance between compactness and functionality. The build quality feels solid, and the keycaps are smooth and responsive. RGB lighting is vibrant and customizable through software. For its price, it offers premium features rarely seen in this range.

Date of experience: June 3, 2025
GB
1 review
0 helpful votes
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Delivery time
June 11, 2025
Updated review

Took forever to actually start the shipping process from China. 22 days to get to the uk. The 5 to 15 days stated for delivery is rather misleading.

Date of experience: June 1, 2025

Looking at the setup i initially did not trust the...
May 10, 2025
Previous review

Looking at the setup i initially did not trust the site for payment as no lock was on address bar etc but it is a different logo for site security and certificates and independant reviews all are positive about the site

Date of experience: April 30, 2025