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WhatGeekReviews 1,270

4.4

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
225
value
43
shipping
46
returns
20
quality
889
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822 reviews

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Illinois
1 review
0 helpful votes
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Hi WhatGeek, I had the honor of ordering from your site thanks to a great deal I had found. The ordering process was smooth and received proper updates. However when it arrived to the U.S I noticed it was shipped via PiggyShip. I had never heard of that service until ordering from your site and decided to look it up. This shipping partner has terrible reviews throughout every website I looked at. I was getting very worried that I wouldn't be receiving my package like the other users but thankfully I did.

I recommend you use another shipping partner within the U.S, as PiggyShip does not seem to be reliable to a lot of people who get packages through them. I'm thankful I must've been one of the lucky ones that didn't have any issues, but I do plan to order from your site again in the future but I don't want the worry of having something delivered by a terribly rated shipping partner. Just something to consider.

Date of experience: January 6, 2025
Turkiye
1 review
0 helpful votes
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They were fast
January 17, 2025

They are answering every questions with kindness. And selling great stuffs thanks a lot

Date of experience: January 6, 2025
GB
1 review
0 helpful votes
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Anbernic
January 17, 2025

Outstanding all round! Great little unit! Got all my favourite old games on there! Recommend

Date of experience: January 6, 2025
GB
1 review
0 helpful votes
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Bit rocky but got there in the end
January 17, 2025
Updated review

Rocky start but got there in the end I'm happy with my products and apreciate you getting it sent eventually. But you need to be a little more transparent with your customers put things plainly and boldly. Hopefully you take im this criticism and apply it to your brand!

Date of experience: January 6, 2025

I mean it meets the standard of any shopping experience...
December 17, 2024
Previous review

I mean it meets the standard of any shopping experience I've done nothing special 🙃

Date of experience: December 6, 2024
Canada
1 review
0 helpful votes
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Great product at a great price
January 17, 2025

Everything was packaged very well, arrived with no damage for international shipping, arrived in time, pricing was best available

Date of experience: January 6, 2025
GB
1 review
0 helpful votes
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I paid for priority shipping and processing however had to follow up and email over a week later as my order status had not updated. Once I chased it it was sorted but can't say I was impressed with paying extra for priority which I didn't get.

Date of experience: January 3, 2025
Slovakia
1 review
0 helpful votes
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Definitely recommend!
January 13, 2025

Great experience, the keyboard is lovely and it arrived quite fast!

Date of experience: November 3, 2024
California
1 review
0 helpful votes
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The discount afforded was really appreciated and considering the keyboard (Lofree FlowLite) came from overseas I was really impressed with how quickly it arrived. I am very happy with the keyboard and service and look forward to using WhatGeek again!

Date of experience: February 3, 2025
GB
1 review
0 helpful votes
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Ordered a gamesir cyclone 2 🎮 on sale. Received it within the three weeks stated brand new well packaged. Would recommend.

Date of experience: January 3, 2025
GB
1 review
0 helpful votes
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Miyoo Mini +
January 12, 2025

As described, fast shipping received in good order. Didn't have to contact support so I'm not sure how that works out, but thankfully all okay.

Date of experience: January 2, 2025
GB
1 review
0 helpful votes
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Brought for my partner
January 12, 2025

I brought this for my partner for Christmas let's just say he's so obsessed!

Date of experience: January 2, 2025
Florida
1 review
0 helpful votes
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More than a month
January 12, 2025

It's been more than a month and I still have not received my package.

Date of experience: January 2, 2025
GB
1 review
0 helpful votes
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Great service
January 12, 2025

Excellent service, couldn't fault it. Quick delivery from China. Product as expected. Would recommend

Date of experience: January 2, 2025
Illinois
1 review
0 helpful votes
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Arrived as I hoped.
January 12, 2025

First time mechanical keyboard buyer: had hope this one would go along with some custom keycaps I had for awhile and it does! The light baby blue surface is in this pleasing matte application. But of course, the typing experience was what stood out more, I can't go back to regular keyboards. The sound is so creamy and marble-y out of the box and the switches feel so smooth! I had to switch them out on the letter keys tho since I prefer the typing experience on tactiles. Overall I'm glad I made this choice for my first keyboard. Now I just have to figure out if I can customize the knob as well since it looks like it can be easily swapped out. The lights are fun too but I usually prefer to keep them off.

Date of experience: December 20, 2024
GB
1 review
0 helpful votes
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What an amazing product
January 12, 2025

Great experience,this handheld has to be one of the best emulator handhelds ever released. Plays all the old games perfectly. Also plays switch games and some ps2, ps3, games

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Well I put in an order and waited for it to be processed. Which it did but after a week and several day of it NOT being shipped I had to e-mail and ask and suddenly later that day it was suddenly shipped. I shouldn't have had to wait that long or at least if that was the norm it should be stated on the site that there's such a long wait time for it to even begin the shipping process. Also unrelated to the shipping, my keyboard seems defective when it comes to the blue tooth mode. I have blue tooth enabled on my pc and it works with everything else but this keyboard even when put into the blue tooth pairing mode, NEVER shows up in the blue tooth list. So instead of buying a wireless keyboard I have to KEEP it wired which is not what I wanted. I have pets that like to chew wires if left unattended.

Date of experience: December 6, 2024
GB
1 review
0 helpful votes
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Christmas gift...
January 11, 2025

Got my Anbernic 40xx for Christmas and what a great gift it was! Lots of classic arcade games and old consoles like the pc engine and megadrive, to be honest ive played on this about 2 hours aday 🤣. I would definitely buy from WhatGeek: again. HAPPY DAYS.

Date of experience: December 25, 2024
GB
1 review
0 helpful votes
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Very satisfied
January 11, 2025

Easy ordering, quicker than expected delivery, excellent product

Date of experience: January 1, 2025
GB
1 review
0 helpful votes
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Broke after 2 month.
January 11, 2025

Was great at first, then at the start of March it still powers on but no input from the controller.

Date of experience: April 1, 2025
Guam
1 review
0 helpful votes
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Willing to accommodate Guam Customers
January 11, 2025

Being from a place that businesses rarely hear of, I was happy to learn that WhatGeek was willing to find a way to ship products to me. They only charged me an additional $26 to ship to Guam! They were very accommodating.

Date of experience: September 12, 2024