Super easy to navigate around and order - took less than 10 minutes my first time ever. I had transcribe the prescription incorrect and was notified right away to correct. I will most definitely be using this website again!
I had ordered contacts from this company a couple times now. It was very easy and they shipped my products quickly. Also, the price for contacts were much less expensive than purchasing them from my eye doctors.
Ordering was fast and easy. Price for my contacts were a lot better than Sams Club. Took less than 10 days for delivery. Order your contacts, I suggest, at least 2 weeks before you run out to give enough time for delivery. The wait is worth the savings. Also, free shipping was nice. Will buy from again.
I like ordering with WebEyeCare.com because it's a straightforward process and very easy once they have verified your prescription. I can reorder with no hassle and love the convenience of having them delivered right to my door.
Easy to find and great prices for contacts. Could find them for that price anywhere else. There handle fee is pretty high but even with that the contacts are still more affordable than other sites. Also had very fast shipping. Reference order *******
Found my rare contacts for a cheap price on the webeyecare.com website and got free shipping, no minimum and received them in a short amount of time. Would highly recommend Web Eye Care for all your eye needs. I will be using this site over several other contact sites I have used in the past.
My order was wrong because your company sent me a non valid script because the eye doctor didn't answer the phone that day. U sent me 2 months worth of contacts I paid for six. Basically I got ripped off.
This date had a great price. Put 2 boxes of lenses in my virtual cart. Hit checkout. In SMALL print, it said I would be charged $40 and some cents for "handling" oh this order. Their response when I called? "Everyone else does it"... I'll find a more straightforward and trustworthy site to order from.
I used webeyecare for a couple of years and because I am so busy did not realize I could have purchased same lens for much less somewhere else. Also, I wear the monthlies almost like dailies so went through my last order within 3 months and noticed that my vision had changed. I was convinced was due to getting older or vision problem and did not look at what they had sent me. Finally visited my eye doctor to learn webeyecare had made a mistake and sent the wrong power. When I brought to their attention, was told can only refund the remaining lens (which I unfortunately suffered through using). Poor company, does not care about the customer, overpriced.
I was sent the wrong contact lenses even though they had my prescription, they were nice enough to replace it promptly, however - then the replacement was not shipped overnight due to a technical communication I'm told with their warehouse. I will give them thumbs up for nice customer service people, but not two too many problems!
WebEyeCare has the lowest price for my contact prescription out of all the websites that I've checked. It was easy to complete my order and have my prescription verified. Oftentimes they offer a $5 coupon which is another plus. Great experience overall.
I've been ordering from webeyecare.com for a couple of years at least. Their prices are competitive and their customer service exceptional. There was a glitch with my most recent order and they resolved the problem immediately. Can't ask for more than that!
Price was better than most places. They all get you on processing because shipping is free and price for contacts is much lower than in the store. Easy ordering. Arrived quickly. Overall I am pleased.
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Contact lens I purchased from webeyecare.com did not work me. I rarely return items purchased via Internet, but with their banners of 100% satisfaction guaranteed, etc. I called customer service and found that in fact it's not 100% satisfaction guaranteed. I can only return unopened box, I pay for shipping, no return label, and worst of all a surly customer service rep. I'm going to buy a new contact lenses but not from this company.
I am deeply sorry to hear that your experience was less than ideal, as we pride ourselves on excellent customer service. We are eager to remedy this. Please give us a call at (888) 536-7480 when you have a moment. Again, I am sorry for the inconvenience and hope to connect you with our team soon.
My husband wears contacts for astigmatism and for 6 months from his eye doctor we were paying around a hundred dollars. From webeyecare we were able to order a whole year of the same brand for that price. I have also ordered for my daughter and webeyecare sent them straight to her college which was extremely convenient since she's in another city. I will continue to use webeyecare since 4 of our 5 family members have vision problems and wear contacts and glasses. So glad I came across them online while doing an online search. Same product, shipped straight to us, lower prices! It's a total win!
Pleasantly surprised when i saw box in mail 2 days after placing order online. Status indicated 'order processed' so i was waiting for tracking number but who needs a tracking number if you get the product itself:)
Great going WebEyeCare! Cheers!
Webeyecare has the least expensive deal for my contacts. Ordered on a Tuesday evening and they arrived 3 days later on Friday. My order was correct and I will be using them again when it's time to renew! Thank you Webeyecare
I had a very smooth experience with ordering my contacts. The customer service reps replied to my questions promptly and fully. The price for my Multifocal Dailies is great!
We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!
This site was relatively easy to navigate. My order shipped to me within the expected amount of time. They do have low prices, and they are a Google Trusted seller which did influence my decision when deciding where to buy my contacts. I would likely order from webeyecare.com again.
This is my second time ordering contacts from WebEyeCare.com. Both experiences have been very good. My only bit of constructive criticism would be to update the user-face of the website. The layout seems dated. Include more drop down options and less mini graphics for a more appealing ordering aesthetic.
Overview
WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 8th among Contact Lenses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback. If you can please provide us with your order number we would be happy to look into the verification process on your order. Please let us know if you have any additional questions. Thank you!