From the business
Watch Repairs USA is a family owned company started with a simple idea. Was it possible to modernize an industry steeped in tradition? We knew the watch repair business was resistant to change. But we set out to improve the way people get their watches serviced anyway. Today, we are proud to offer highly skilled repair and restoration services for all watch models and makes. We combine our state of the art web platform with time-tested craftsmanship to provide a repair experience like no other.
Watch Repairs USA Reviews Summary
Watch Repairs USA has a rating of 3.9 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watch Repairs USA most frequently mention timely manner and local jeweler. Watch Repairs USA ranks 10th among Watch sites.
It couldn't be easier, a great experience!
My Corum watch came back as good as new!
Great no issues watch repaired and returned in timely manner
Thank you for using Watch Repairs USA for your Fendi Ishine Watch Repair. We hope you enjoy it for years to come. One of my favorite watches.
I've had a number of watches repaired by Watch Repairs USA. I'm generally satisfied with the repairs, although one or two of the watches have stopped working. The latest repair seems to be running normally.
Thank you for the nice review and let us know if you need any additional services. Our work is backed by our 1 year common sense warranty. Let us know if we can assist in any way.
The glass face was broken & the Watch was repaired like new! Thank you!
You have a lovely Philip Stein timepiece. We are happy to have had the chance to service it. Look forward to working with you in the future.
Takes a while, but eventually a good job is done, off you need a complete overhaul.
Thank you for your nice review Frank. We hope you enjoy your repaired Seiko Automatic for years to come!
The watch was returned with a non-working/dead battery.
To be honest to you the repair man did a very good job but only one thing that is why I gave 3 stars because it takes too long to get my watch back. Furthermore, it looks like you don't trust your customer for the payment. You have to wait until the check was clear before fixing the watch. That is why it take so long to get my watch back.
While the repair was not inexpensive. They were able to repair the watch when my jewelers watch repair company couldn't. The watch was repaired within estimated budget and in the time frame they estimated as well.
Thank you for the opportunity to repair your Concord timepiece. We hope you enjoy it for years to come.
Excellent service. Quick service. My watch looks brand new.
Thank you for sending us your Gucci watch for repair and a new band. We hope you enjoy it for years to come.
The service was not as fast as expected. They just cleaned and replaced the battery. They could not add wrist links and time bezel. Not really Tag authorized repair shop
Thank you for sending us your TAG Heuer watch in for repair. We did complete an overhaul on the timepiece and return to you within the 4 to 8 week estimate provided. Thank you again for using Watch Repairs USA.
Replacing the battery seemed to take longer than previous. Also, the hands on the watch seemed to be more difficult to read. I believe this is a function of the watch's age and is in no way related to the battery installation. My guess is that some coating on the hands has deteriorated. If I'm correct, it would have been nice if your firm suggested some cure for this problem.
Thank you for the kind review. The repair was paid on August 11th and shipped back on August 17th. Glad we could be of service. If you would like to have the hands replaced in the future we would be glad to do that, but that would typically not be something we would just recommend when the hands were in good physical shape.
It was a good experience and good service., watch was repaired in a timely manner
Thank you for the opportunity to complete a repair on your Movado Watch. We look forward to working with you again in the future.
Watch runs for awhile then stops. I sent you a email with what the problem was. The negative prong is bent causing a bad connection. I am on vacation and will send watch back for repair. Not happy that watch was not fixed in.
I have a collection of Movado watches that I will never ever, never ever, ever have serviced through your company. That's it, that's all.
The watch turned out way better than I thought it would...I am over the moon!
Thank you for your kind words. We loved working on your Movado Timepiece and hope you enjoy it for years to come.
Too expensive for simple battery. Locally it's $10.00!, No information provided on overall condition of my old watch
Thank you for your response. Was nice changing the battery on your Elgin timepiece. We look forward to working with you again.
They are the best of the best customer service was second to none
Thank you for your kind words. I will pass them onto the customer service team. Thank you for choosing us to repair your Special Forces Chase Durer watch. We look forward to working with you again in the future.
My watch has been to your shop 3 or 4 times in past 3 or 4 years and sometimes with the same problem!
Repairs and cleaning were excellent...there was a long wait period (over a month)which I assume was the mfg. Fault in getting part to Watch Repairs.
Thank you for your kind words. We appreciate the opportunity to repair your TAG Heuer watch and look forward to working with you again in the future.
It was great! The process was seamless and the watch repair was perfect.
Thank you for your time to complete a review for us. We appreciate you sending us your Frederique Constant watch to repair. We look forward to working with you in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the nice review and we hope you enjoy your Corum Timepiece for years to come. See you again, next time you need another repair!