VestiaireCollective.com, the best of pre-owned fashion at 30 to 70% off original retail price.
Vestiaire Collective has a rating of 3.7 stars from 2,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vestiaire Collective most frequently mention great experience, timely manner and luxury items. Vestiaire Collective ranks 3rd among Used Clothing sites.
Everything is secured and easy to purchase. Love the items w
Nice selections but sometimes a problem with sizes.
Got paid quickly! Reasonable commission from the company
Fast payment processing and I love how they support vendors/members like me.
I don't think a site can offer no returns. Wont be using again
The item and shipping time was Excellent.
I will be purchasing again from this site
I made an order on Aug 20, and waiting for the product until now.
Awesome experience. Bought LV shoes barely used for less than half price!
Customer service is bad, when you're a buyer! Not helpful at all!
Very good experience no problems will order again real soon
I am fed up with your very slow payment & shipping Ans high fees
Dear Esther, thank you for taking the time to bring this matter to our attention! Upon verification, it appears that your payment has been triggered on April 14 and should have been received within the next 5 business days. We however remain available, should any further action be required on our side. The Vestiaire Collective team
It was a smooth easy process. I love my beautiful purchase!
I love my purchase the Gucci sneakers were perfect
Process was easy quick and clear. Will continue to purchase from company.
Every transaction has been great from start to finish.
No problem at all. Fast and safe.
Definitely I will recommend it for anyone.
All my experiences have been great. No complaints I love this app
Answer: There are a lot of honest sellers and buyers there (I consider myself one of them) but if anything goes wrong, Vestiaire will do nothing to help, they will spam you with auto replies
Answer: This exact thing happened to me. Completely different top than what was posted. And it still passed their "inspection". I am still fighting with them to no avail. Good luck.
Answer: Dear Peggy, we kindly inform that as soon as you close your account, your ads will be withdrawn and not visible anymore. Best regards
Answer: Dear Vanessa, you will find on the self-titled FAQ article right below: https://faq.vestiairecollective.com/hc/en-gb/articles/360004969178-Vestiaire-Collective-s-return-policy Best regards
Answer: They don't have an email or phone number. Just the link to the chat, so you can never be sure that your message has gone through.
Answer: Dear S R., we regret not being able to get back to you any sooner. We highly suggest to report this message, as we confirm that refunds are automatic and no action on your side is requested. Thank you very much!
Answer: Dear Tanya, we are sorry to hear that you haven't received your payments! Make sure to contact us in Me > Help on the App, if assistance is still required. Best regards!
Answer: Dear Elizabeth, thank you for your question. We must inform that our lines are currently closed! Make sure to find our available contact methods directly on our Contact Us article, in our Help center. We remain available for any further questions or queries you might have. The Vestiaire Collective Team
Answer: Dear Rana, we are getting back to you regarding the processing of your recent purchase. Please note that if your item has been handled in our warehouse in New York, our services have been put on hold for a few days and kindly inform that we are fully operational now! Please rest assured that we remain available for any verification, if you haven't received your purchase yet. Thank you very much for you for your understanding, The Vestiaire Collective Team
Dear Kenny, thank you for taking the time to bring this matter to our attention. Upon verification of your order's processing, please note that your current estimated delivery date is June 11 via our Direct Shipping program. You will be able to find this information really soon on your account, as soon as it is refreshed and displayed on your timeline. We also kindly inform that sellers have between 7 and 14 days to ship their sold items and will remain available to you should you need any further support or information!
The Vestiaire Collective team