VestiaireCollective.com, the best of pre-owned fashion at 30 to 70% off original retail price.
Vestiaire Collective has a rating of 3.7 stars from 2,027 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vestiaire Collective most frequently mention great experience, timely manner and luxury items. Vestiaire Collective ranks 3rd among Used Clothing sites.
I have bought high end products and have never had a problem,
They will make you wait months for payment, send you fake items or items in bad shape
Very easy an fast great price an affordable quick to respond to the order thank you
I have been shopper quite while great section usually I found something I am looking for.
Item was well described and photos were accurate. Seller was responsive.
So many items to buy! Easy to use app, good experience!
Products are of great quality and expert sellers are very professional
I think the communication went well, along with the response time.
Love the luxury and the deals. You can't go wrong! Enjoy
Speedy delivery to the United States, the bag is like new.
The process was very very easy. From purchase to communication to delivery - excellent all around
From the moment I clicked on the boots to like them the experience was amazing.
Easy to use site! Great finds, a great way to sustainably shop for preloved items.
Item was just as it was described! Great customer service.
Fast and reliable shipping trusted and authentic. Easy to order and pay. Smooth transaction
The transaction was smooth and there was a great selection.
Excellent experience
Got a prompt full refund
Tiffany was excellent
Answer: There are a lot of honest sellers and buyers there (I consider myself one of them) but if anything goes wrong, Vestiaire will do nothing to help, they will spam you with auto replies
Answer: This exact thing happened to me. Completely different top than what was posted. And it still passed their "inspection". I am still fighting with them to no avail. Good luck.
Answer: Dear Peggy, we kindly inform that as soon as you close your account, your ads will be withdrawn and not visible anymore. Best regards
Answer: Dear Vanessa, you will find on the self-titled FAQ article right below: https://faq.vestiairecollective.com/hc/en-gb/articles/360004969178-Vestiaire-Collective-s-return-policy Best regards
Answer: They don't have an email or phone number. Just the link to the chat, so you can never be sure that your message has gone through.
Answer: Dear S R., we regret not being able to get back to you any sooner. We highly suggest to report this message, as we confirm that refunds are automatic and no action on your side is requested. Thank you very much!
Answer: Dear Tanya, we are sorry to hear that you haven't received your payments! Make sure to contact us in Me > Help on the App, if assistance is still required. Best regards!
Answer: Dear Elizabeth, thank you for your question. We must inform that our lines are currently closed! Make sure to find our available contact methods directly on our Contact Us article, in our Help center. We remain available for any further questions or queries you might have. The Vestiaire Collective Team
Answer: Dear Rana, we are getting back to you regarding the processing of your recent purchase. Please note that if your item has been handled in our warehouse in New York, our services have been put on hold for a few days and kindly inform that we are fully operational now! Please rest assured that we remain available for any verification, if you haven't received your purchase yet. Thank you very much for you for your understanding, The Vestiaire Collective Team