Versace sells fake perfume. This is bad for your reputation.
I bought Versace Eros deodorant and it stopped smelling within minutes.

I've had these sunglasses since 2013! Ive had the lenses replaced one time but never needed to have any other repairs on them. They're polarized and very well made! Customer service is a bit meh as they tend to be snobby but they're just sales people. The products are good.

I ordered two pair of mens Versace sunglasses. They were delivered and signed for by another vendor and Versace has not responded to my more than half a dozen attempts to reach them by phone, email. My.credit card will not reverse the charges. I'm out just over $800.00!

First of all, the site won't let my purchase go through. Then the customer service people never know what's wrong. They are some liars. Never have answers for anything. Damn I'm trying to buy a gift and it's hell for their website to cooperate

Luxurious clothes, but at the same time, if you want to get a bit closer to the modern fashion standards, then you must possess at least one thing from the Versace collection. They have set the trend in the previous century and still got it.
Indeed, the price is quite expensive, but this price is explained by the brand and materials they use to produce quality clothes. Wanna look stylish and stick out from the crowd, here you go!

I bought a Versace watch, after first use the band broke off, I sent in for repairs and it has been 6 months and I still have not gotten my watch back. This is ridiculous. I called Versace and they do not help at all, they keep saying we are sorry. I have been without my expensive watch that I paid for, for the past 6 months and who knows when I will get it back

I don't even want to give them 1 star. They canceled my order and NEVER told me. When I reached out to them, they were incredibly rude. Never again. This was a birthday present that I never received and 3 weeks later, they say it was canceled but will not tell me why. I am so disappointed. I would never use the online one EVER

I bought a perfume(Versace Eros) from Edgas for R1690,i must say that i am so disappointed because the perfume doesn't last,it only last for an hour...imagine me thinking that because its a Versace fragrance it means its quality...i was fooling my self...I want my money back,im so pissed and disappointed..

I got my package 3 days after I purchased the product. When I opened it, everything was there except the sunglasses. I E-mailed Versace multiple times (they never, or rarely E-mail back). I also called them multiple times, I had to send pictures of the package etc. After this I heard nothing from them so I called again and I was told that it would take a maximum of 14 business days. 17 business days later, I still hadn't heard anything so I called again and they said UPS called me and I didn't answer (they only called 1 time and it was a random Indonesian number which called via WhatsApp, which caught me by surprise). Now, more than one month later, I still haven't got my sunglasses and I have to contact UPS, who don't pick up. Very, very poor service from a brand I didn't expect it from :(

I would never again attempt to shop at Versace online. The customer service representatives are ride they lie and Franky don't care about helping.
I should never have wondered from Gucci

My package was taken back too there shipping location at their request for almost a month now I have been told I will get my almost 800 dollar refund still has not shown up on my credit card. DO NOT BUY ONLINE THEY ARE FRAUDS!

Don't Buy Versace shoes they are bad quality they sent wrong size shoes was already worn and damaged shoe is starch maid with cheap material and smell awful.

WORST... THEY SAY THEY HAVE A RETURN POLICY, BUT THAT IS NOT TRUE... YOU CANNOT RETURN! BUY SOMEWHERE WHERE THEY HONOR RETURNS IF YOU HAVE AN ISSUE. I WILL NEVER PURCHASE AN ITEM FROM THEM AGAIN... W WE HAVE A HUGE NETWORK OF FRIENDS THAT WE ALL STAY IN CONTACT WITH AND ALERT TO COMPANIES LIKE THESE. WE ALL TRY TO SUPPORT ONE ANOTHER IN NOT SHOPPING AT THESE PLACES THAT HAVE ISSUES LIKE THIS. I NEVER EVEN OPENED THE BOX RECIEVED FROM THEM... AND THEY STILL WOULD NOT RETURN IT. ON MY CONFIRMATION PAGE IT EVEN SAID... Complimentary Shipping and Returns!

I bought a long sleeve shirt that had buttons going all the way down the right sleeve. What I received was a long sleeve shirt that had NO buttons on it anywhere. When I called their customer service to let them know a mistake was made they ended up putting me on hold so I could speak to a supervisor. No one ever came back on the line and I was then disconnected! This happened seven times! I then get a email from them telling me to return the shirt and I better do it quickly because they have a 30 day return policy that they stick to. It didn't matter that I have been trying to get this resolved for 2 weeks and have been disconnected every time I call. DON'T EVER BUY FROM VERSACE ONLINE! You will have nothing but grief! And they are still showing the shirt, with buttons down the sleeve online! This is a total misrepresentation of their product. To just send something else without contacting me to see if that was okay wasn't right and then give me a hard time about it! RUDE!

Versace customer service reps are beyond rude! They sent part of my order canceled the other half and kept telling me policy. Never taking responsibility that the canceled half my order.

The website is very clean and very easy to browse. I've ran into no issues while shopping and my order went through fine. They also ship and deliver very fast and require signature confirmation so your item doesn't get lost or stolen. However:

1. You can't return online purchases to the store. You'd have to ship the items back. That's not too bad since the returns are free.

2. Their policy page doesn't explain that returning items to a store isn't possible. I know most people would think "well if it doesn't say it, then it doesn't work", but it's always better to be sure.

3. Their store locator contains outdated stores and numbers. I've tried to call two locations nearby me and both don't exist anymore.

Overall, I felt like they could've explained things better on the website. They provide a sizing chart for all items but then state that the items fit in standard Italian size at the same time. I have no idea how to reference that. I ended up buying a top that's my usual USA size they listed but it was too big. That's why I had to make the return. Unfortunately, I have to mail it back. Make sure you keep the box and original packaging in-case your item doesn't work out. I almost threw out the shipping box thinking I could return it in-store.