Paid my $20.00 asked me a ton of questions about the artwork that I uploaded multiple photos of. Then proceeded to tell me what I already wrote down in the questionnaire and some random info on a totally unrelated artist! When I wrote back to them, they asked for more information from me, wait, what exactly was I paying them for? Don't bother, do your own research or pay something substantial for a REAL appraisal. Don't waste your time and money with this company... Must be linked to Antiques road show, another rip off!
Easy to submit and query for appraisal! I wish the appraiser offered more in-depth answers regarding the maker's mark.
Easy to submit and query for appraisal.
The experts are far from experts. They use opinions, tribal/google knowledge, and "probablies" to give you their "value". I'm not just a salty customer. I have proof their valuations are bogus.
Take your business elsewhere.
Thank you for your feedback Joshua.
While we can understand your frustration at discovering your items are not genuine antiquities, we are able to offer our assurance our reports are not bogus.
Your items were reviewed by two separate specialists, both with many years experience in appraising and determining fakes from real. Our Tribal art specialist has travelled extensive through Africa and worldwide, where the selling of 'authentic' goods is prevalent. While it is regrettable your items, whilst decorative, are not authentic, this does not make us bogus or our reports inaccurate.
The VMS Team
I wish I received a description detailing my item so I could learn more about it, but all I received was an appraisal amount.
Value My Stuff asks what you would like to know about your item, but the appraisers do not address your questions, leaving a lot of questions unanswered.
ValueMyStuff provides a unique service, a fast and easy feel for the value of something. Apart from an easy valuation for insurance purposes, typically, the result determines whether or not one wishes to go further, to sell the article. The alternative is to take the article in person to a valuer, auctioneer, perhaps someone who may have a vested interest in buying what you may have and so not give an accurate figure. I have used ValueMyStuff 4 times and I can affirm that I am very happy with the results and I probably would not have ventured forth in the first place if this service had not been available.
Thank you for your positive feedback John. We pride ourselves on our integrity and providing entirely impartial, unbiased opinions.
We hope to have the pleasure of being of service to you again.
The VMS Team
I kept getting error messages when using the website on a mobile browser that pictures weren't uploading, and experiencing difficulty with the email verification reloading. Resulted in multiple requests being submitted. Customer service did reach out amd remedied the situation. Very happy with the estimate and the turnaround time.
Thank you for your feedback Brittany. We are sorry you experienced these issues using our App. Our Tech team are working on resolving them, your feedback is invaluable to that process, thank you.
Accessing our site through the internet App on your device should resolve the issue in the meantime.
We hope to be of service to you again.
The VMS Team
Kept getting error messages when viewing on mobile browser that pictures weren't uploading and the email verification.
I had them appraise a table that's been in our family since the 60's and we all know it's worth more than $300. They said it was made up of two planks? It's obviously one solid piece of wood and I sent them enough photos to go by. Not enough information from them. They said it was a bur wood bench? It's a Solid heavy TABLE! Not worth the money at all. I will no longer use them.
Hi there, sorry to hear you're unhappy with the valuation report. We aim to provide realistic secondary market values, which differ to retail or private values. However, if you'd like to email us at info@valuemystuff.com, we can raise your concerns with the expert who valued the table and resolve any issues you have. Best wishes, VMS
It was easy to work with your staff and to be given the final details of the valuation. I would definitely recommend this site to anyone.
I asked for a review of a stamp that had multiple varieties associated with it. After spending countless hours myself trying to determine which one it was I gave up and sent in a request. The answer came back quickly and explained exactly what it was. I was very satisfied
Thank you for your positive feedback Rick. We are passionate about sharing our knowledge and experience with our clients and are delighted to have been of such expeditious service to you.
The VMS Team
This is a professional service, tapping into the experience of specialists. I appreciated the fact that they provide details related to the origin, manufacture and period of the antiques.
The service is as advertised, providing valuations in 48 h.
Communication is as well great, thank you Ruth for your efficiency.
I wish the appraiser would give more description on valuation of item, given they can write way better than us and that would get audience's attention when reading the valuation. I have had other valuations with beautifully written description and i assume this is
Thank you for your feedback, we are sorry not all of our appraisals have fully met your expectations.
Some of our specialists are more expansive than others, it comes down to individual style. While some items simply do not have much of a story to tell, please do always contact us on Info@valuemystuff.com if we have not met your expectations, we will always do what we can to share further insight whenever possible.
We provide auction estimates, which will always be lower than private sales values, but can of course be exceeded during the right sale, on the right day. We are always pleased to hear of our clients realising good prices for their items. Please do share the result with us should you sell the piece for 3k, our specialist will be very interested to hear about the sale.
The VMS Team
Over the years I have found these appraisals to be less and less helpful. Aside from the appraiser telling me my tablecloth was of Eastern European influence, it gave no other insight into the item. Often the appraisal that I received back contains much of the same information that I submitted in my appraisal request.
Hello Lisa,
Thank you for your feedback. I am sorry we have recently not been meeting your expectations with our appraisals.
While not all items have a story to tell, we always do our best to share insight into each item we appraise.
Please email us on Info@valuemystuff.com. We will be happy to review the report to see if there is anything further we can share about the piece.
The VMS Team
I have used this service multiple times to evaluate my collection for insurance purposes, and also to appraise potential additions. Not only is the service very fast, the information and comments from these experts is above and beyond what you'd expect for the cost involved. Also, the customer service is super. I recommend this one of a kind service to anyone who needs to value an existing collection or get an appraisal for potential buying / bidding purposes.
I realize that finding a comparable item to mine is difficult. I am also aware of how easy it would be for you to locate the exact guitar I purchased, with the information provided in the details. It seems to me that someone just looked up the guitar, found my purchase price where it is marked "out of stock" and provided my valuation based entirely on that information. I could, of course be wrong.
They evaluated an inherited silver tea and coffee set. I feared it might be silver plated but hoped it might have some value. They identified the company that manufactured the silver, the approximate year made and purchased, both of which lined up with family history. They also provided a useful overview of market conditions - which were not great, but also lined up with general info we had gathered from the web. The data entry and photo uploads were easy, and they emailed requesting more info, showing their attentiveness and efforts to get it right. Would use again.
Thank you for your kind review we are so pleased you were happy with the service. If you need anything else please don't hesitate to contact us as we are always happy to help.
Very Best,
The VMS Team
I am so pleased to have found Value My Stuff. The staff is kind and very helpful. They are honest and care about what they do. They are all about great customer service. I am a customer for life.
Bridget Sharpe
I needed 10 appraisals and paid $100. They said they would have the appraisals done within 48 hours. Since I submitted them on a Friday, I didn't expect them until Monday. But, sure enough, on Sunday, I received all the appraisals as promised. And all of them were thorough and detailed. And not only that--when I emailed them with a question, they got back to me RIGHT AWAY! They are awesome and I would recommend them to anyone who needs a true and quick appraisal. I am now thinking of using their auction service!
Thank you so much Joan!
I hate to be the bearer of bad news but we're not currently offering an auction service. This is because we've decided to focus on valuations, to ensure we remain independent and unbiased. We do however have a good knowledge of international and regional auction houses and can recommend a suitable one to you. If you'd like to email us we can take it from there: info@valuemystuff.com
I had some paintings evaluated and the wealth of information I got was very in depth and valuable. I'd highly recommend the ValueMyStuff website to anyone seeking valuations. Great work, great business indeed.
While I was a bit disappointed in the estimated value of my submitted article, I found the reasoning behind the evaluation sound and the advice going forward was excellent and more than I expected. I had no idea what to expect and I was impressed and will use them again.
Thank you Stanley, perhaps next time we can give you better news!
I requested to this company for my two paintings. They gave me very wells searched results in time, and I am very satisfied about them. Ruth who was person in charge was very polite, so if I have something to check the value, I will use them again. Thank you so much!
Thank you for your kind feedback, it was a pleasure working with you to value your paintings.
We look forward to being of service to you again.
Ruth and The VMS Team
Overview
ValueMyStuff has a rating of 4 stars from 860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValueMyStuff most frequently mention customer service, quick response and easy process. ValueMyStuff ranks 1st among Antiques sites.
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For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com
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Dear Lisa,
Thank you for your review.
As per our private correspondence our specialist provided a comprehensive report, including information on the artist who originated the method used to create your item, concluding that further investigation would be needed to discover insight on the far less known artist who created your piece.
As you correctly point out, we do not carry out research valuations, these being significantly more costly than our modest fee. Our service is to value your item, which we have done.
We respectfully suggest you were hoping for a research valuation for a low fee and are now penalising us with a negative review for simply doing our job; to Value your Stuff!
Upon your request for further information, we offered to respond to any specific questions you may have, however you were unable to tell us what you wished to know. We will always endeavour to provide further information at our client’s request, most however are able to convey their particular areas of interest to us.
We always value client feedback, but regret, in this case, we must dispute the ‘facts’ laid out in your review.
Love,
VMS