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ValueMyStuff

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Canada
1 review
1 helpful vote
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Montreal Timepiece
December 11, 2024

The information that I paid for was too generic to be of any value. I have since then learned these types of clocks were caried by Mail Guards who were postal employees aboard horse drawn mail coaches which ran in the 18th and 19th centuries in Great Britain and in Canada. The Mail Guard carried a clock which he could not adjust and had to fill out a "time bill" proving the coach had run on time or explaining why not if it was delayed.

Date of experience: December 10, 2024
GB
1 review
0 helpful votes
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Very poor service
December 8, 2024

Item was valued incorrectly twice. Item also dated incorrectly three times. Item is worth £500 valuer started off at $40 then ended up after three valuations at $400. Item was made in around 1590, valuer dated it three times and started of at late nineteenth early 20th century then stated it could be 18th century all of which is incorrect. I had to research the item and pass on the information I found to the valuer so. Current valuation and date still incorrect after three valuations. Sad to say very disappointed on this occasion.

Date of experience: December 8, 2024
Tania S. ValueMyStuff Rep
5 months ago

Hi Steven, thank you for your review. I am sorry that on this occasion our service did not match up to your expectations. As you outlined in your review the item was reviewed by several experts on our team as we sought to obtain the best outcome for you and we are very sorry that these opinions differed from your expectations. With kind regards, VMS support team.

California
1 review
0 helpful votes
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Unreliable
December 13, 2024

Paid for a 24h Valuation on the 25/11, received valuation on the 01/12. Understatement to say that the service was poor. I could have gotten an answer from an auction house for free for the same time. VMS refunded me credits for a 48h valuation which is ridiculous since I paid for a service that never received in the first place. Don't recommend and won't use again.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
France
1 review
0 helpful votes
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Everything was good :)
November 21, 2024

I found the service to be efficient and convenient for getting a quick, professional appraisal on collectible items. The process was simple: after uploading photos and details of my item, I received a detailed report within 48 hours. I appreciated the expert valuation, which included an estimated auction value and insurance value, along with historical context and a description of the piece. The PDF certificate added a layer of credibility to the appraisal, especially useful for both personal knowledge and any future sales or insurance needs.

Date of experience: November 11, 2024
Switzerland
1 review
0 helpful votes
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Uneven
November 24, 2024

I appreciated the rapid, professional and friendly service with my first evaluation. The latest one, however, was apparently not evaluated by a competent specialist. I have complained and am waiting for a response.

Date of experience: November 14, 2024
Kentucky
1 review
0 helpful votes
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No nonsense appraisal & timely.
December 4, 2024
Updated review

Aged pieces of furniture but in good quality. Confusing to guess what they are worth. I found the appraisal site in line with what might have been thought and a great supporting source.

Date of experience: November 24, 2024

Very timely and realistic appraisal, easy website
December 2, 2024
Previous review

Very timely and realistic appraisal, easy website.

Date of experience: November 22, 2024
Canada
1 review
0 helpful votes
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Response was timely. Information provided was helpful. I should have included a photograph of the back of the item, which looks the same as the front, but the reviewer(s) need to see both sides to assess condition.

Date of experience: November 11, 2024
Belgium
1 review
0 helpful votes
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My suspicions were confirmed
December 1, 2024

I had an item where I wasn't sure about the originality. My uncertainty was confirmed. It was clearly stated why the item was not original.
Thanks, and see you next time!

Date of experience: November 27, 2024
GB
1 review
0 helpful votes
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Great service and very informative.
December 13, 2024

I simply sent photos of the item I wanted valued and within the specified timeframe I have my information.

Date of experience: December 13, 2024
Minnesota
1 review
0 helpful votes
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Very prompt and professional
November 27, 2024

It was a pleasure to deal with such a reputable company. Very professional and quick response times. I will be using them in the future and recommending them to my friends.

Date of experience: November 17, 2024
South Carolina
1 review
0 helpful votes
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Wasted money!
November 19, 2024

I decided to use "value my stuff" to help me with a recent purchase of a chair… That said, all they said was it is circa 1900 Mahogany desk chair. No insight to who the manufacturer could be or perhaps what state it was made. The chair has a unique carving in the back, which I would've thought they could have pinpointed the maker and no reference to the upholstery.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2024
Missouri
1 review
0 helpful votes
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Taylor Swift Autographed Guitar
November 15, 2024

I won an autographed Taylor Swift Guitar at a charity auction; I wanted to get this appraised for my insurance and didn't know where to go. The process was very simple and I was able to insure my guitar in just a few days.
My appraisal said it would take up to 48 hours and I had it back in about 24.

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
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EVERYTHING I COULD'VE EXPECTED. IT WAS ALL GOOD.
November 25, 2024
Updated review

Easy to navigate been using it for a couple years I've told other people about it so hopefully they'll help you out also

Date of experience: November 15, 2024

He was great as usual
December 20, 2023
Previous review

He was great as usual

Date of experience: December 20, 2023
New Hampshire
1 review
0 helpful votes
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Heirloom cloth doll
November 20, 2024

Very special doll passed down thru family. No desire to sell her at the moment and just wondered if there was any information about her.

Date of experience: November 10, 2024
New York
1 review
0 helpful votes
Follow Jennifer C.
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I received an email requeststing more photos and info before the final appraisal and i really appreciated the throughness of search for information to five the best report. Sadly, the earrins were worth less than the appraisal but I would still use VMS again.

Date of experience: November 6, 2024
Missouri
1 review
0 helpful votes
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Excited about my Caddo Indian trough
November 5, 2024

I am so excited I found out about your service. I have had this piece for over 50 years and people have told me to have it evaluated to find out more about it. I finally did it and I am so glad I did. Thank you

Date of experience: October 25, 2024
New York
1 review
0 helpful votes
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Simple and Efficient.
October 23, 2024
Updated review

I submitted three valuations for Japanese art that I knew little about except their sentimental value. The valuations received were informative and helpful to determine that we really did not need to insure them for any significant amount of money. The responses also provided more information about the art works themselves and their source.

Date of experience: October 13, 2024

Easy to use
October 18, 2024
Previous review

Easy to use. Easy to pay. First time use. Looking forward to the reports.

Date of experience: October 8, 2024
GB
1 review
0 helpful votes
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Disappointing experience - lacked detail
November 18, 2024

Given the effort Id put in to give as much detail as possible including 40+ photos I found the short response was dismissive and appeared to be guesswork without substance

Date of experience: November 8, 2024
Colorado
2 reviews
0 helpful votes
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An Incredible Asset To My Antique Store!
November 21, 2024

I love this site! I have an antique store and valuing pieces can be challenging so this site is an incredible asset.

Date of experience: November 11, 2024
Arizona
1 review
0 helpful votes
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Valuation of vintage mirror
December 9, 2024

The process was simple and efficient. They got the job done quickly.

Date of experience: November 29, 2024

Overview

ValueMyStuff has a rating of 4 stars from 860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValueMyStuff most frequently mention customer service, quick response and easy process. ValueMyStuff ranks 1st among Antiques sites.

service
106
value
23
shipping
3
returns
3
quality
16
This company responds to reviews on average within 1 day

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2,515 reviews