I liked the idea of having a report of a home i'm looking to buy, but I feel cheated that the more valuable information could cost an additional $15 total to get intel on. Most of the info I paid the $1.25 I could have found for free - however it was conveniently organized for me on this page.
From what I read in the other reviews, I have just been screwed. Unfortunately, it didn't occur to me to check this out before I used this site, but as the reviews suggest, I guess I was just screwed out of $19. This is not unlike other sites where that are similarly set up to screw people. I looked to see if I could see any small print that would indicate that I was now signed up for a recurring charge, but I didn't see any such thing, but I won't be surprised if it happens. It is shameful that supposedly legitimate companies take advantage of people in this way. It seemed like a good service for a reasonable price, but I guess things like that doesn't happen anymore.
When I began this inquiry I was told that it would cost me $ 1.25 after I entered my charge and personal info I viewed a screen asking if I agree to the terms of being charged $19.99 a month until I stop the "subscription". I did not agree. I asked for the basic report. That seems sneaky to me!
I like your web site very much. I am not a realtor and am not looking to buy or sell ---just trying to help an impaired aunt. So I only wanted the one report. Now I am not sure if I have signed up for the monthly report which I don't want or need--other than that very pleased with report and it printed well.
I used this website once to order a BASIC report, which was $1.25. When I went to the checkout, I thought they only charged the 1.25. Instead, I got charged 19.95 plus the 1.25. Then I called customer service and nobody answered my call. I was on hold for more than 1 hour. Stay away unless you wanna get scammed!
I thought the process was very simple and I got just exactly what I wanted in just a few minutes. My card better not get charged for more than the $1.25 that it states originally. I don't want a monthly subscription. I only needed to use it once and once only. Thank you.
I was a bit confused as to the fee. I hopefully was only charged the $1.95 to obtain basic information, then there was another pop up that was indicating $19.95 per month, so I hesitated at that point, however, I had already given my visa card information, so I am hoping that I wont be charged $19.95 as I am not interested in any other information except what the basic gave me. Please let me know. ASAP
Hi Hortencia,
Thank you for getting in touch with us!
Please email our customer service team as someone will be happy to look into this charge for you.
Contact "help@usrealtyrecords.com" for further assistance.
Take care,
Customer Support
Tried the second an third times today to place credit card number for report. Would not transact but continued to request credit card info. Three times $1.25 with no satisfaction or ability to speak with customer service spells scam
Hi Martin! We apologize for any difficulties you've had with the site. I can assure you that in no way are we trying to scam you. If you are still in need of assistance please contact help@usrealtyrecords.com and we would be happy to help you. All the best!
Great information and very helpful.
I do need the following information, please, and will pay for this.
Need to know property owners on South Side of Morris Avenue from 21st to 22nd. Street.
Thank you, Lynn
Please be advised that I began what i truly believed to be an ordeal in search for a childhood home my siblings were privileged enough to reside in. I was pleasantly shocked and certainly appreciated the ease and quick results in which i encountered. Thank you for a great thought turned into a wonderful, recognizable memory for msny years to come! I have no photos to share, only great appreciation!
Sincerely,
Debby
Great price for what I needed. We are renting a cabin up North for a weekend getaway and I needed a way to check and make sure the person collecting our money was in fact the property owner and your report gave us that information.
I had searched a number of websites and "white pages" to get contact information for the owner of the house for sell. Your site was the only one. I like they way this site is set up and has the contact link for prospective buyers. Thank you so much.
Well worth the $0.95 I paid!
I have been looking up houses to flip and really needed more information than was available by the sites. Came across this site in my search for more info and I must say that I am actually surprised by how much information I received. This site will get my subscription.
Scam! Thought i was getting a free tax assessment on my property. Nope! Billed be 4 times. Will be putting a hold on these transactions. I should have called my city but it was after hours for this. All of this info is free from your local city assessment board.
You block movement way to soon. I don't think I've had a chance to read the whole thing. Thiis process is basically ticking me off. And take the chat button off. It is also very irritating. Just let me read before you go all in my face.
STAY CLEAR OF THIS COMPANY! They charged my card 8 times and I had no clue who it was and couldnt find them to cancel since their name on my statement says usreportsreal, which is not their name. I tried to find this company in order to stop the charges, but couldnt locate them by the name on all the charges. Why would they not have their real company show up? This is something crooks do and thats exactly what they are! They blame me for not being able to locate them in order to get a refund in their 15 day window. How can I do that when I cant figure out who they are?! How dare they blame me, shame on them! They refuse to refund the $159.60 they stole from me! I am a single mom trying to make ends meet and these crooks couldnt care less! If a company goes by a different name so you cant locate where the charges are coming from then you know they are corrupt and need to be shut down! Make sure to check your statements and look for their alias name usreportsreal! I will not allow them to get away with this, they stole from the wrong person!
Nice summary. I am not an agent but I have done a ton of research regarding this home. Most of this info I had already found (with many hours of work) but I did learn much from the Comparable Properties. Definitely worth the money!
I was looking to find a general overview of the area and the housing trend in particular. The market and the neighborhood is changing from the last time I saw it some years ago. The home owners don't do much for the outside improvements.
1) They give the impression that there is a ton of information available -- only after purchase to they say "sorry no information available"
2) You have to read the fine print to avoid ending up in a subscription...
I just needed to find out who owned the mortgage on a certain property and was able to get the information for a low fixed price instead of paying for a monthly subscription. I liked having that option.
Answer: Hi Emma, Thanks for getting in touch with us! Please email our customer service team at "help@usrealtyrecords.com" and a customer service rep will be able to look into your account. Take care, Customer Support
Answer: Hi Buddy, Apologies for the late response. If the report is available, I am able to attach the report for you if you contact us at "help@usrealtyrecords.com". I am unable to check the details of your account through here, but I will be happy to assist you if you contact us at the above-mentioned email. All the best!
Answer: Hi Jay, The report will have owner information available. Deeds are legal information that you will have to access from your local county office. If you have any other questions please feel free to contact customer support at help@usrealtyrecords.com. All the best!
Answer: Hi Jose, Please read the answer to your previous question below. Thank you, Customer Support
Answer: Hello Jose, To speak with a customer service expert directly please email help@usrealtyrecords.com and they will be able to help you out with this. All the best, Customer Support
Answer: Hi Kathleen! When you sign up for a single report for $1.95 you are offered a monthly subscription service for $19.95 which you have the option to accept or decline. If you agree you are thereafter charged for for the monthly amount. Please contact us directly at help@usrealtyrecords.com if you have any further questions. All the best, Customer Support
US Realty Records has a rating of 3.9 stars from 1,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes and reasonable price. US Realty Records ranks 6th among Real Estate sites.
Hi Vanessa,
Thank you for your feedback!
$1.25 is a special offer which gets you a basic report. For a premium report, it does come at a separate cost.
If you email one of our customer service reps they will be happy to assist you further with the information.
Please email "help@usrealtyrecords.com".
Thanks,
Customer Support